Tech Support banner

1 - 2 of 2 Posts

1 Posts
Discussion Starter · #1 ·
So I just received my AverMedia GC553 in the mail today.
Connected everything, set it up installed newest drivers etc. and it was showing an image which already made me happy.
Next thing I notice is that after a random amount of time (mostly between 5 and 15 minutes) the preview of the image just freezes (audio does not).
This obviously means that my stream / recording also stops and I have to either reconnect the capture card or deactivate and activate again in OBS.
I hope that somebody knows something about this capture card and could help me :)
Thanks in advance!

Oh yeah also my main specs are:
Mainboard: ASUS Prime A320M-K
Graphics card: RX 580 8Gb
CPU: Ryzen 5 2600 (stock)
Ram: 16Gb DDR4 2666Mhz
Windows 10 Pro newest version

Also, I already know that it says "Intel chipset recommended" on their page but Ive looked around and theres a lot of people having no issues with this on an AMD system.

TSF Moderator , Hardware Team , Networking Team
8,232 Posts
1 - 2 of 2 Posts