You've probably downloaded/installed the wrong sound driver, as you'll no doubt see if you check your Device Manager.
Never use third-party software to find drivers for a brand-name OEM computer because the software will usually get you the wrong driver.
You should download drivers only from your PC or laptop manufacturer's website because their drivers are custom-made and cannot be obtained anywhere else.
Never use third-party software to find drivers for a brand-name OEM computer because the software will usually get you the wrong driver.
You should download drivers only from your PC or laptop manufacturer's website because their drivers are custom-made and cannot be obtained anywhere else.