We need a lot more information.
What type of disc are you trying to put in the drive? Is it a commercial DVD movie? or is it a Burned disc? or is it a Blank disc? Does the drive show up in My Computer? Go to Start/Run and type devmgmt.msc and press enter. In the Device Manager is the drive listed there? Does it have a yellow flag next to it?
If so, try the Microsoft FixIt: Your CD drive or DVD drive is missing or is not recognized by Windows or other programs
A forum community dedicated to tech experts and enthusiasts. Come join the discussion about articles, computer security, Mac, Microsoft, Linux, hardware, networking, gaming, reviews, accessories, and more!