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I Have A Messege From Socalled Aol Security, To Update My Account, I Called Aol And They Dont Do That...this Security Wants My Bank Acct Info, Credit Card Info, Ss # And So Forth..i Cant Remove The Ad From The Screen, And When I Turn Off The Computer, And Restart, It Will Come Back On In About 2 Minutes....this Is A Scam And Dont Know How To Remove It From My Computer..it Comes On Even If Im Dont Run Aol, It Just Pops Up, Can U Help? Thanks, Matt
 

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Welcome tilted123

Please follow as many of the 5 steps as possible and then post the required logs in this thread.
http://www.techsupportforum.com/security-center/hijackthis-log-help/15968-updated-important-read-before-posting-log.html
Also in your next post please let us know of any problems you may have following the 5 steps and an update on system behaviour

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