Tech Support banner

Status
Not open for further replies.
1 - 6 of 6 Posts

·
Registered
Joined
·
45 Posts
Discussion Starter #1
I have upgraded my OS from WIN98 to WinXP SP2, but now the problem is that I cannot update my Virus definitions, the error is cannot connect to the server, and the problem is true with every Antivirus software, I am Using Zone Alrm Pro with ANtivirus, even PAnda nor Pc cillin can update the Virus definitions, My all other programs run fine

Pls help
 

·
TSF Team Emeritus, Microsoft Support
Joined
·
15,478 Posts
Having multiple antivirus programs installed on your system simultaniously may/will cause conflicts and slow down system performance.

It's possible you have a virus which is stopping any antivirus from updating.

I would first Scan your system with 2 of these free online scanners:
Panda ActiveScan
RAV AntiVirus
Housecall Be sure to put a check the box beside AutoClean
 

·
Registered
Joined
·
45 Posts
Discussion Starter #4
I tried uninstalling and reinstalling AV programs, right now am just using Zone ALarm with Antivirus, but when i try to update Virus definitions it still brings up the error message, cannot contact the server, I have turned off win Xp firewall, but still no sucess :sad:
 

·
Registered
Joined
·
33 Posts
try turning off zone alarm
and/or
check Zone Alarm for Norton application to make sure it has proper permissions !
 

·
Registered
Joined
·
45 Posts
Discussion Starter #6
I cannot turn off zonealarm coz the Antivirus itself is integrated with zone alarm I AM USING ZONEALARM ANTIVIRUS
 
1 - 6 of 6 Posts
Status
Not open for further replies.
Top