[amarie13]

Hello,

I posted about having discovered that my amazon account had somehow been broken into and used to make fraudulent purchases (the strangest part of this being that what i first noticed as a red flag was that when i went to log into amazon.com yesterday, a strange e-mail address i'd never seen before was already in the e-mail sign-in -- this was the e-mail address that my account had been switched to be associated with (not by my doing) and which was used to make said purchases -- i'm assuming the fact that this was on my computer, despite the fact that no one else had physical access to it may be an important fact to include in determining what exactly happened).

I am posting in adherence of the instructions for malware removal help -- i am hoping i did this correctly by disabling avast & ad-aware first . . . below is a copy of the DDS file & attached is the "attach" file . . .

Being new to all this -- please let me know if i need furnish further info
Thanks in advance for taking the time to consider my issue and for any help/guidance anyone may be able to offer . . .

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DDS (Ver_11-03-05.01) - NTFSx86
Run by amaristes at 11:05:28.93 on Sun 04/03/2011
Internet Explorer: 6.0.2900.2180
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.2038.1349 [GMT -4:00]
.
AV: Lavasoft Ad-Watch Live! Anti-Virus *Disabled/Updated* {A1C4F2E0-7FDE-4917-AFAE-013EFC3EDE33}
AV: avast! Antivirus *Disabled/Updated* {7591DB91-41F0-48A3-B128-1A293FD8233D}
.
============== Running Processes ===============
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C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe
C:\Program Files\Alwil Software\Avast5\avastUI.exe
C:\PROGRA~1\HPQ\Shared\HPQTOA~1.EXE
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
c:\program files\common files\installshield\updateservice\isuspm.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Common Files\InstallShield\UpdateService\agent.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\WINDOWS\system32\wscntfy.exe
G:\crap\dds.scr
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q306&bd=presario&pf=laptop
uSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q306&bd=presario&pf=laptop
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q306&bd=presario&pf=laptop
uInternet Connection Wizard,ShellNext = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q306&bd=presario&pf=laptop
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.5.0_06\bin\ssv.dll
BHO: CNavExtBho Class: {a8f38d8d-e480-4d52-b7a2-731bb6995fdd} - c:\program files\norton internet security\norton antivirus\NavShExt.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar1.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar1.dll
TB: Norton AntiVirus: {c4069e3a-68f1-403e-b40e-20066696354b} - c:\program files\norton internet security\norton antivirus\NavShExt.dll
mRun: [SunJavaUpdateSched] c:\program files\java\jre1.5.0_06\bin\jusched.exe
mRun: [hpWirelessAssistant] c:\program files\hpq\hp wireless assistant\HP Wireless Assistant.exe
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [High Definition Audio Property Page Shortcut] CHDAudPropShortcut.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [QPService] "c:\program files\hp\quickplay\QPService.exe"
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [<NO NAME>]
mRun: [ISUSPM Startup] "c:\program files\common files\installshield\updateservice\isuspm.exe" -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
mRun: [Cpqset] c:\program files\hpq\default settings\cpqset.exe
mRun: [RecGuard] c:\windows\sminst\RecGuard.exe
mRun: [avast5] "c:\program files\alwil software\avast5\avastUI.exe" /nogui
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpphot~1.lnk - c:\program files\hp\digital imaging\bin\hpqthb08.exe
IE: &Google Search - c:\program files\google\GoogleToolbar1.dll/cmsearch.html
IE: &Translate English Word - c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
IE: Backward Links - c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
IE: Cached Snapshot of Page - c:\program files\google\GoogleToolbar1.dll/cmcache.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office11\EXCEL.EXE/3000
IE: Similar Pages - c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
IE: Translate Page into English - c:\program files\google\GoogleToolbar1.dll/cmtrans.html
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBC} - c:\program files\java\jre1.5.0_06\bin\ssv.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office11\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1287447138515
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
Notify: igfxcui - igfxdev.dll
Hosts: 127.0.0.1 www.spywareinfo.com
.
================= FIREFOX ===================
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FF - ProfilePath - c:\docume~1\amaris~1\applic~1\mozilla\firefox\profiles\qmg52ot2.default\
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJPI150_06.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
.
============= SERVICES / DRIVERS ===============
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R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2011-4-3 64512]
R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2010-10-18 165584]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2010-10-18 17744]
R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast5\AvastSvc.exe [2010-10-18 40384]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2011-4-1 1405384]
R3 Lavasoft Kernexplorer;Lavasoft helper driver;c:\program files\lavasoft\ad-aware\kernexplorer.sys [2011-4-1 15232]
S3 avast! Mail Scanner;avast! Mail Scanner;c:\program files\alwil software\avast5\AvastSvc.exe [2010-10-18 40384]
S3 avast! Web Scanner;avast! Web Scanner;c:\program files\alwil software\avast5\AvastSvc.exe [2010-10-18 40384]
.
=============== Created Last 30 ================
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2011-04-03 13:29:38 -------- d-----w- c:\program files\CCleaner
2011-04-03 06:00:27 148 ---ha-w- C:\aaw7boot.cmd
2011-04-03 04:27:27 16432 ----a-w- c:\windows\system32\lsdelete.exe
2011-04-03 04:19:01 64512 ----a-w- c:\windows\system32\drivers\Lbd.sys
2011-04-03 04:18:27 -------- dc-h--w- c:\docume~1\alluse~1\applic~1\{6A395471-4AA3-4072-AE1B-9B69A97AD164}
2011-04-03 04:18:11 -------- d-----w- c:\program files\Lavasoft
2011-04-03 01:07:37 -------- d-----w- c:\program files\Spybot - Search & Destroy
2011-04-03 01:07:37 -------- d-----w- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy
.
==================== Find3M ====================
.
.
=================== ROOTKIT ====================
.
Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, GMER - Rootkit Detector and Remover
Windows 5.1.2600
.
CreateFile("\\.\PHYSICALDRIVE0"): The process cannot access the file because it is being used by another process.
device: opened successfully
user: error reading MBR
.
Disk trace:
called modules: ntkrnlpa.exe CLASSPNP.SYS disk.sys ACPI.sys hal.dll iaStor.sys
c:\windows\system32\drivers\iaStor.sys Intel Corporation Intel Matrix Storage Manager driver
1 ntkrnlpa!IofCallDriver[0x804EE136] -> \Device\Harddisk0\DR0[0x89DFDAB8]
3 CLASSPNP[0xF74E805B] -> ntkrnlpa!IofCallDriver[0x804EE136] -> \Device\00000079[0x89DCBA28]
5 ACPI[0xF735E620] -> ntkrnlpa!IofCallDriver[0x804EE136] -> \Device\Ide\IAAStorageDevice-0[0x89DC0030]
kernel: MBR read successfully
_asm { XOR DI, DI; MOV SI, 0x200; MOV SS, DI; MOV SP, 0x7a00; MOV BX, 0x7a0; MOV CX, SI; MOV DS, BX; MOV ES, BX; REP MOVSB ; JMP FAR 0x7a0:0x7a; }
user != kernel MBR !!!
.
============= FINISH: 11:05:57.60 ===============

 

[turtledove]

Good day amarie13
I am turtledove and will be happy to assist you.
Please read the following and follow the steps given.
***If there is a problem with a step, please stop and ask before doing another.
Note:
*The fixes I give are for this Computer issue only.
*Please Copy/Paste instructions to Notepad and save to your desktop.
*Please note, no reply in 72 hours may get your log closed if I'm not notified ahead of time.
*This may not solve problems related to hardware or software conflicts.
*Be sure Word Wrap is OFF in Notepad before you post replies.
*Please read the following link
http://www.techsupportforum.com/for...-posting-for-malware-removal-help-305963.html

Follow the instructions given for 3. Uninstall the following via Add or Remove Programs in Control Panel, and GMER scan please
Once the above log is posted I will review it with your other logs and reply as soon as possible.

Thank you for your patience

turtledove

 

[Ried]

Due to lack of response, this topic will now be closed. If you need continued support, please begin a new thread supplying new scans as outlined in our pre-posting topic NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help - Tech Support Forum, and kindly provide a link to this topic.