Please download
CleanUp! (Alternate Link if main link don't work -
http://www.greyknight17.com/spy/CleanUp.exe ) and install it. Do not run it yet!
Download
KillBox http://www.greyknight17.com/spy/KillBox.exe.
Run KillBox and check the box that says '
End Explorer Shell While Killing File'. Next click on '
Delete on Reboot'. For each of the following files below, check the box that says '
Unregister .dll Before Deleting' if it's not grayed out. Copy and paste each of the following into KillBox (hitting the X button for each file -
Choose YES when informs you the file will be deleted on Reboot.
Choose NO when it asks if you want to reboot):
C:\WINDOWS\SYSTEM32\OLEADM32.DLL
C:\WINDOWS\inet20037
Empty the following folder:
C:\_RESTORE\
Open
Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu). Set the program up as follows:
*Click "
Options..."
*Move the arrow down to "
Custom CleanUp!"
*Put a check next to the following:
- Empty Recycle Bins
- Delete Cookies
- Delete Prefetch files
[X]Scan local drives for temporary files (Please uncheck this option)
- Cleanup! All Users
Click
OK
Press the
CleanUp! button to start the program. Reboot/logoff when prompted.
WARNING - CleanUp! will delete all files and folders contained within Temporary Directories. If you knowingly have items you would like to keep stored in these locations,
Move them now!!!
Please download
Trend Micro™ Anti-Spyware for the Web Utility (by clicking the "Scan and Clean your PC" button).
- Save it to your desktop.
- Double-click the new icon on your desktop (tmas-web-scan.exe)
- It will say "Loading TrendMicro definitions".
- Once the definitions are loaded, the program will appear to close then re-open.
- Click "Start Scan"
- After it's done scanning, click "Scan Results"
- Make sure all items found have a check next to them, then click "Clean Threats Now".
- Click Exit.
Reboot your computer. In place of the TrendMicro icon will be a text file called "
Antispyware.log", please double-click that log and copy the entire contents and paste them in your next post.
