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Adobe premiere pro CS5 won't install

13309 Views 5 Replies 3 Participants Last post by  Geekomatic
I have windows 7 yet it still says minium system requirements are not met. Please let me know what else i might require.
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Contact Adobe Support with your CS5 serial number. As you've paid $700 for the software, you might as well take advantage of their free 24 hour support service.

1. I'm having trouble downloading or installing my software.
2. I'm trying to use a single-user product I bought from Adobe or another merchant.

Try this first:

Most common solutions are found here:
Downloading and installing Adobe products

Still need help?

Give us a call at 800-833-6687 and follow the prompt for "installing" to talk to an agent or have an agent call you back.
"Requirements" may also mean your hardware...Have you checked that, as well?

Also, not sure if it holds true in Win 7 (haven't used it except on kid's gaming PC)- but previous Windows allowed a right-click/install or run as admin for executable files...just a thought...
Right-click run as admistator is not working. I will post my system information.

Rating: 1.0 Windows experience Index.

Processor: Intel(R) Pentium(R) 4 CPU 3.20GHx

Installed memory(RAM): 1.00 GB

System type: 32-bit operaying system.

Premiere Pro CS5 requirements:
# Intel® Core™2 Duo or AMD Phenom® II processor; 64-bit support required
# 64-bit operating system required: Microsoft® Windows Vista® Home Premium, Business, Ultimate, or Enterprise with Service Pack 1 or Windows® 7
# 2GB of RAM (4GB or more recommended).

I guess its not going to work.

What if i upgrade my computer, will i lose all my data?
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Upgrading your hardware (CPU/RAM) won't affect your data, but if you upgrade to 64-bit Windows you should backup anything you want to keep, format the drive, install Windows and then restore your files.

Your motherboard might not be suitable for a dual core CPU. Let us know if you need any help choosing new parts.
You can add RAM (memory) as easy as replacing a SIM card in a mobile phone.

The 64 bit Windows requires an operating system upgrade & saving of data (as stated before).

I'd attempt the RAM upgrade first- go to & install/run their online RAM configurator. It will tell you what you have, what you can install.

If more RAM won't run it, you're not out anything- but will need to consider an OS upgrade...
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