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Discussion Starter · #1 ·
Getting a "Check error: index corrupted press any key to reboot"

I have Acronis TI 7.0, Dell 4700, XP Pro sp3, 2 WD SATA hd. I am trying to clone C to E drive. The E drive has been formatted, and I have run ck disk on both drives. Same error every time.

I sent an e mail to Acronis support, but I dont expect to hear back from them very quickly.

The install and SP3 on C drive is not very old. Not having any issues at all, just trying to have a drive ready for just in case.
 

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Can you test the hard drive in question> (E drive)? Run a diagnostic program? Is it a new drive or has it been used before? How old is it? Have you successfully cloned a drive before or is this a new install and process?
For kicks have you tried removing SP3 and trying it?
 

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Discussion Starter · #5 ·
Can you test the hard drive in question> (E drive)? Run a diagnostic program? Is it a new drive or has it been used before? How old is it? Have you successfully cloned a drive before or is this a new install and process?
For kicks have you tried removing SP3 and trying it?
I did diagnostics on both drives (passed), the C drive is new, the E drive is probably a few years old (original to used computer I bought)..

I would rather not remove SP3, and I have cloned with acronis twice, but not with this computer. Worked fine before. (before SP3 in both cases)
 

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Are you trying to clone the drive from within windows? Acronis supposedly will do that, but they recommend that you do so via the bootdisc that you burn.

I also recommend that you name the new drive something besides the drive letter before you do the clone. Acronis tells you that you can't always trust the drive letters, and you do not want to do it backwards and clone the blank drive to the data drive. You'll be left with two blank drives. (I may or may not know someone who did this.... cough...)

As far as SP3 goes, if you use the rescue media cd, and clone the drive at bootup, SP3 is irrelevant, since the cloning process doesn't run within Windows.
 

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Discussion Starter · #7 ·
Are you trying to clone the drive from within windows? Acronis supposedly will do that, but they recommend that you do so via the bootdisc that you burn.

I also recommend that you name the new drive something besides the drive letter before you do the clone. Acronis tells you that you can't always trust the drive letters, and you do not want to do it backwards and clone the blank drive to the data drive. You'll be left with two blank drives. (I may or may not know someone who did this.... cough...)

As far as SP3 goes, if you use the rescue media cd, and clone the drive at bootup, SP3 is irrelevant, since the cloning process doesn't run within Windows.
I thought to use the clone program you would have to open Acronis from within windows.. If you make then use the boot disk, is it booting to acronis? If not how do you get there. I am not a DOS person, so I am listening..
 

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Rob 1 is on the right track I believe. In my experiences with Acronis, I also ran into a situation where I wanted to clone the disk I was booted into. I could not but don't remember what type of error I received. I then slaved the 2 drives and was able to clone from within another system.
 

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I thought to use the clone program you would have to open Acronis from within windows.. If you make then use the boot disk, is it booting to acronis? If not how do you get there. I am not a DOS person, so I am listening..
if you use the boot cd made from within acronis, then it will boot straight into the program for you, you don't have to worry about windows.:smile:
 

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I thought to use the clone program you would have to open Acronis from within windows.. If you make then use the boot disk, is it booting to acronis? If not how do you get there. I am not a DOS person, so I am listening..
The cd boots into the same interface that you see within windows.

But it runs more stable with windows out of the way.

There's nothing in there to worry about.

:wave:
 

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Discussion Starter · #12 ·
Boot disk didnt work either, but I am going from a single partition disk 160gig to a single partition 40gig. A fellow computer nerd said Acronis dont like to go to a smaller partition (even though there is room)
 
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