[Cranyx]

Yesterday I was getting a blue screen of death from Windows 10, so this morning I decided to install Linux instead. However how my laptop won't even get to a point which allows me to boot from a flash drive.
What usually happens is that the Acer logo pops up on the screen and then stays there regardless of what I hit. Other times, the screen will flash between being black on and black off; sometimes this will go to the stuck Acer screen. Very rarely, Windows will boot up "correctly" but after a while the screen will freeze and appear to have image glitches on the screen like so: http://i.imgur.com/PvJKSxQ.jpg

I believe this might be a hardware issue, but is there anything I can do to fix it?

 

[jcgriff2]

Hi. . .

Seems like a hardware issue; not sure.

How old is this system? I would strongly suggest that you return it for another otherwise you will end up with a system for the next few years that will be a giant headache for you.

There's no reason for a new system to act like this and your sanity will end up paying the price.

Take the system back to the store you bought it at or contact Acer Support -

Phone - (866) 695-2237

Acer Support - https://www.acer.com/ac/en/US/content/service-contact
- https://www.acer.com/ac/en/US/content/support

Acer Care Center - https://www.acer.com/ac/en/US/content/software-acer-care-center

Regards. . .

jcgriff2

`

EDIT: The only other thing that I can suggest is to boot with your Windows 10 DVD (if one came with the system or if you burned a set per the owner's manual instructions). You'll likely have to change the BIOS firing order so that booting from the DVD is first in line.



`