Tech Support Forum banner
41 - 60 of 67 Posts
Tried my desktop ssd on the laptop - same error "No bootable device".
I also tried to install windows 10 on my laptop hdd connecting it to my dekstop, it worked, but when connected back to the laptop, got the same error.

Also I saw someone else also was facing the same issue and he got his fixed by acer service center. This is what he said :



Corrupted boot record. I don't live near to any acer service center so I can't even do that. Here is the thread from acer forum: No bootable device problem Aspire5 a515-54G
Not quite sure if you have the same issue. He said "my HDD also worked fine as an external HDD on another laptop but nothing would boot with it as an internal HDD". Didn't your drive boot in the other computer? I'm not sure it has anything to do with the drive itself. And when you did the install/reinstall, did you use the same Windows installation? I would get, from MS update download, a Media Creation Tool download and create the USB drive from the MCT process. Don't need Rufus, just choose the drive when the dialogue asks you where you want the install to load to. That way, you won't have any corrupted files. Format the Flash Drive, and when you get to the partition list, format the drive you want to install the OS in. All of this is to make sure nothing that you have been using will be involved.
 
Not quite sure if you have the same issue. He said "my HDD also worked fine as an external HDD on another laptop but nothing would boot with it as an internal HDD". Didn't your drive boot in the other computer? I'm not sure it has anything to do with the drive itself. And when you did the install/reinstall, did you use the same Windows installation? I would get, from MS update download, a Media Creation Tool download and create the USB drive from the MCT process. Don't need Rufus, just choose the drive when the dialogue asks you where you want the install to load to. That way, you won't have any corrupted files. Format the Flash Drive, and when you get to the partition list, format the drive you want to install the OS in. All of this is to make sure nothing that you have been using will be involved.
If I'm not mistaken, Windows has to be installed on a GPT formatted drive, not an MBR. At least that has been my experience.
 
Discussion starter · #43 ·
Not quite sure if you have the same issue. He said "my HDD also worked fine as an external HDD on another laptop but nothing would boot with it as an internal HDD". Didn't your drive boot in the other computer? I'm not sure it has anything to do with the drive itself. And when you did the install/reinstall, did you use the same Windows installation? I would get, from MS update download, a Media Creation Tool download and create the USB drive from the MCT process. Don't need Rufus, just choose the drive when the dialogue asks you where you want the install to load to. That way, you won't have any corrupted files. Format the Flash Drive, and when you get to the partition list, format the drive you want to install the OS in. All of this is to make sure nothing that you have been using will be involved.
Maybe that user didn't try to install an OS on it when connected to his other computer.
Yes, I used the same installation, from the bootable usb drive made using windows creation tool.
 
Discussion starter · #44 ·
If I'm not mistaken, Windows has to be installed on a GPT formatted drive, not an MBR. At least that has been my experience.
I think that not the case. When I was installing windows 10 on this hdd connected to my desktop, it said I can't install the os in this since it is of GPT format. I had to access command prompt and convert it to MBR to install it successfully.
 
I think that not the case. When I was installing windows 10 on this hdd connected to my desktop, it said I can't install the os in this since it is of GPT format. I had to access command prompt and convert it to MBR to install it successfully.
I was wrong, it will install on either. It depends on whether you are using UEFI or legacy-BIOS compatibility.
So, I would create another installation disk, and make sure that you are in UEFI mode. This website will help you too: Windows Setup: Installing using the MBR or GPT partition style.
 
Download the ISO image of Windows 10, burn the image to USB Flash drive using either the Media Creation Tool on that same page or download Rufus. If you use Rufus, in the Partition Scheme section take the drop down arrow and choose GPT/UEFI. Then browse your your ISO to burn it.
Insert the burned Flash drive into the troubled computer and restart, press F12 to select the Flash Drive as a one time boot option. In the Windows installer, choose your language, then press Custom Install. Here Delete All partitions so the drive is Unallocated Space, and press Next, Windows will create partitions and format them during the install.
 
Discussion starter · #47 ·
Download the ISO image of Windows 10, burn the image to USB Flash drive using either the Media Creation Tool on that same page or download Rufus. If you use Rufus, in the Partition Scheme section take the drop down arrow and choose GPT/UEFI. Then browse your your ISO to burn it.
Insert the burned Flash drive into the troubled computer and restart, press F12 to select the Flash Drive as a one time boot option. In the Windows installer, choose your language, then press Custom Install. Here Delete All partitions so the drive is Unallocated Space, and press Next, Windows will create partitions and format them during the install.
The hard drive doesn't show up when it is connected to the troubled computer during the window installation page. But I am able to install windows on it when connected to some other computer.
 
The hard drive doesn't show up when it is connected to the troubled computer during the window installation page. But I am able to install windows on it when connected to some other computer.
Because I suspect that it's the computer, I would suggest installing it on another computer, then transfer the loaded drive to the computer in question, and see if it boots. If it doesn't, your laptop has just become a paper weight. Unless, of course, you can get it to an ACER service center. If the mobo is history, then you have a choice to make.
 
Discussion starter · #49 ·
Because I suspect that it's the computer, I would suggest installing it on another computer, then transfer the loaded drive to the computer in question, and see if it boots. If it doesn't, your laptop has just become a paper weight. Unless, of course, you can get it to an ACER service center. If the mobo is history, then you have a choice to make.
I have tried installing os on another computer and reconnecting the disk already but that didn't helped. I guess I will have to travel cities to try my last option with Acer service center.
 
Their is a small SATA cable inside the laptop to connects to the SATA controller for the laptop which would connect to your SSD. It exchanging HDD's you may have unplugged the SATA Cable for he laptop to the SATA connector. Check this first This video shows what it looks like in the disassembly
 
Discussion starter · #51 ·
Their is a small SATA cable inside the laptop to connects to the SATA controller for the laptop which would connect to your SSD. It exchanging HDD's you may have unplugged the SATA Cable for he laptop to the SATA connector. Check this first This video shows what it looks like in the disassembly
If that would have been the case then i wouldn't have been able to see the hard disk and it's content using live Ubuntu but I can. I could also install Ubuntu on it even during it being connected to laptop but it still showed no bootable device. I could verify that ubuntu was installed on the disk after seeing its content with live Ubuntu.
 
Their is a small SATA cable inside the laptop to connects to the SATA controller for the laptop which would connect to your SSD. It exchanging HDD's you may have unplugged the SATA Cable for he laptop to the SATA connector. Check this first This video shows what it looks like in the disassembly
Man! That brought back a lot of memories. The first time I did any H/W on a laptop, it was an ACER Aspire 5100, that I had to replace the mobo in. But that's quite involved. It was fun, but quite involved. It's an issue deeper than a loose cable. I researched several sites that are usually pretty reliable, but got nowhere. I wish I could take a look at it myself. It's a head scratcher for sure!
But you know what, that cable thing. Something, and it would only be a circuit, is malfunctioning. And if a lead in that SATA cable, or a connector pin being bent, it would, if it's the pin that controls the boot ID, fail to recognize the device connected to it. You might try to find a replacement for that. Either way, you'll be looking at some time to resolve it. I think you have exhausted the software/firmware part of the troubleshooting.
 
I was just throwing it out there as a Hail Marry pass. I would take the Drive you want to install Windows on, and attach to a working computer. I would Wipe the disk with the Clean Command in Diskpart. I then would put it back in the troubled computer. Boot the computer and boot into Setup (Bios). Under System Information, it should show all the drives on the computer. If the drive is not listed in the Bios, it will not be listed anywhere else ether, if listed, make sure Hard Drive mode is set to AHCI and not RAID, but you can add CRM/Legacy as a second option. Now boot up off of the Windows installer, choose your Language, then Custom Install. In Where to Install Windows. It should show the drive as Unallocated Space. select this and press Next and Windows will create partitions and Format them during the install. If that doesn't work, then there is another hardware issue.
 
I was just throwing it out there as a Hail Marry pass. I would take the Drive you want to install Windows on, and attach to a working computer. I would Wipe the disk with the Clean Command in Diskpart. I then would put it back in the troubled computer. Boot the computer and boot into Setup (Bios). Under System Information, it should show all the drives on the computer. If the drive is not listed in the Bios, it will not be listed anywhere else ether, if listed, make sure Hard Drive mode is set to AHCI and not RAID, but you can add CRM/Legacy as a second option. Now boot up off of the Windows installer, choose your Language, then Custom Install. In Where to Install Windows. It should show the drive as Unallocated Space. select this and press Next and Windows will create partitions and Format them during the install. If that doesn't work, then there is another hardware issue.
That's what he's been saying, it isn't showing up in the BIOS of the computer no matter what he does. There has to be a hard issue with the boot circuits that make it never show up. Thing that makes it even crazier is that he can see it with UBUNTU! I would love to see the computer and troubleshoot it. It's a crazy challenge.
 
Discussion starter · #55 ·
That's what he's been saying, it isn't showing up in the BIOS of the computer no matter what he does. There has to be a hard issue with the boot circuits that make it never show up. Thing that makes it even crazier is that he can see it with UBUNTU! I would love to see the computer and troubleshoot it. It's a crazy challenge.
Exactly this. I don't know if there can be a hardware issue maybe on the motherboard or some cabling which causes the hard disk to not show up on bios or let me boot from it but it shows just fine in ubuntu live and Ubuntu live works absolutely fine without any issue. Bad block test on the hard drive also came out to be clean.

I really appreciate you guys helping me with this crazy problem and I thank you all for that but I think it is just out of our hand. I am gonna travel cities to visit Acer service center soon and pray they don't charge me a ton to repair this piece of brick.
 
Exactly this. I don't know if there can be a hardware issue maybe on the motherboard or some cabling which causes the hard disk to not show up on bios or let me boot from it but it shows just fine in ubuntu live and Ubuntu live works absolutely fine without any issue. Bad block test on the hard drive also came out to be clean.

I really appreciate you guys helping me with this crazy problem and I thank you all for that but I think it is just out of our hand. I am gonna travel cities to visit Acer service center soon and pray they don't charge me a ton to repair this piece of brick.
Understood. But about that "don't charge me a ton to repair", I wish you the best!
 
That's what he's been saying, it isn't showing up in the BIOS of the computer no matter what he does. There has to be a hard issue with the boot circuits that make it never show up. Thing that makes it even crazier is that he can see it with UBUNTU! I would love to see the computer and troubleshoot it. It's a crazy challenge.
If the drive isn't showing up in the Bios, then he couldn't install Ubuntu on it on this computer. If the computer doesn't recognize it, then no OS will recognize it.
 
Discussion starter · #58 ·
But I could install Ubuntu on the drive but couldn't boot from it.
Here are all the steps I took for this :
  • Formatted the drive by connecting it to another computer.
  • Connected back the drive and went to live Ubuntu and saw if the hard disk was showing up - it was. But in bios it wasn't.
  • Installed ubuntu using the install button within the live Ubuntu. It doesn't ask to select any hard disk. The process went smooth and finished successfully.
  • Restarted pc, and still same error - No bootable device.
  • Went back to live Ubuntu and accessed the content of the hard disk, it had Ubuntu files in it. I even have attached a screenshot of the ubuntu files somewhere in previous post. I'll attach it again.
    330052
 
41 - 60 of 67 Posts