The only thing that is made by dell on the desktop's if the casing all other parts are branded and will work in a Dellebackhus said:It varies. I've had some that happily accepted everything I added even though they weren't from Dell. Others adamently refuse to work with parts from outside vendors.
phubeone said:for home users, the support sucks, I get transferred to india and it takes 2 hours for me to get a new power supply, we all know that the power supply is dead but they insist to run all these test to waste your time. I've never owned a Dell and never will, but when it comes down to the office computers I'll stick with Dell.
I told them what the problem and what I did, we redo some of these tests and clearly at this point he sees the power supply is dead, we even tried another power supplied and it worked fine, but he insists on running the tests again. Waste of time?shadow121 said:These tests have to be done so as a part can be booked. It is not as easy as ring up-tell problem and get part. The root of the problem has to be got.