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Discussion Starter #1
Hi
The last couple of times I have turned on my computer, as it is loading I get a window with the message Windows cannot open file. The file is
33.qit Is this a spyware type file r something else. I have no idea. Thanks for any help you can give me.
Jeanette
 

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Hello and welcome to TSF

This is a virus infection.

I would recommend that you go here; read and follow the instructions very carefully; then, post all the requested logs and information; as instructed, to here. (Just click on the coloured links.)

Once done, please be patient, as the Security Team Analysts are usually very busy; one of them will answer your request as soon as they can.


Good luck :smile:

Please also remember DO NOT post your logs in this thread, please start a new thread here. (Just click on the coloured link.) and post the logs.
 

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Discussion Starter #5
Hi I'm new to this prcedure and site. Where do I find the Highjack this section? Sorry to be a pain and thanks for your patience.
 

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An analyst should reply to your thread as soon as possible. It might take a few days as they are all volunteers and have heaps of logs to do over there.
 
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