20 Second delay and missing toolbar on Windows XP Startup

Hello fuzzyhead,

Unfortunately, there is nothing readily apparent in this log. We'll run a few tools and see if any malware is revealed.

Please copy this page to Notepad and save to your desktop for reference as you will not have any browsers open while you are carrying out portions of these instructions.

******************************************************

Download AVG Anti Spyware

Use the link at the bottom of the page under "AVG Anti-Spyware Free for Windows"

• Install AVG Anti Spyware
• Double-click the icon on Desktop to launch AVG
• On the top of the main screen click Shield
• Click the word active to change it to inactive
• On the top of the main screen click Update.
• Then click on Start Update. The update will start and a progress bar will show the updates being installed.
• Once the update has completed select the "Scanner" icon at the top of the screen, then select the "Settings" tab.
• Once in the Settings screen click on "Recommended actions" and then select "Quarantine".
• Under "Reports"
  • Select "Automatically generate report after every scan"
  • Un-Select "Only if threats were found"

When you have finished updating, EXIT AVG Anti Spyware. Do Not run a scan just yet, we will shortly.

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Download and install CleanUp! but do not run it yet. (Not Recommended for XP64).

(Alternate Link if main link doesn't work - http://www.greyknight17.com/spy/CleanUp.exe )

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Next, please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Use the up arrow key to highlight Safe Mode and press Enter.
5) Login with your usual account. Make sure to close any open browsers.

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*WARNING* Cleanup deletes EVERYTHING out of temp/temporary folders and does not make backups. If you have any documents or programs that are saved in any Temporary Folders, please make a backup of these before running CleanUp! or move them to a permanent location.

Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu). Set the program up as follows:
*Click "Options..."
*Move the arrow down to "Custom CleanUp!"
*Put a check next to the following:

• Empty Recycle Bins
• Delete Cookies
• Delete Prefetch files
• Cleanup! All Users
• Click on the "Temporary Files" and uncheck the box for "Scan drives for file matching" if it's checked.

Click OK
Press the CleanUp! button to start the program. Do NOT reboot/logoff when prompted.

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IMPORTANT: Do not open any other windows or programs while AVG Anti-Spyware is scanning, it may interfere with the scanning proccess:
Run AVG Anti-Spyware with it's updated definitions...it's important that all windows must be closed)

• Click Scanner
• Click on the Scan tab
• Click Complete System Scan to begin scanning.
  Once the scan is complete do the following:
• If you have any infections you will prompted, **Please ensure it is set to Quarantine then select "Apply all actions"
• Once finished, click the Save report button, then click Save Report As and save it to your desktop. (make sure to remember where you saved that file, this is important).

**AVG Anti-Spyware is compatible with most AV and anti-spyware products, and the free version will continue to be useful as a second anti-malware scanner.

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Reboot into Normal Mode.

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Please run this online scan to search for any remnants. It can take some time, so please be patient and allow it to run it's full course:

Perform an online scan with Internet Explorer with Panda ActiveScan

1. Click on
   located at the bottom of the page.
2. A "pop up" window will appear. * Please ensure that your pop up blocker doesn't block it *
3. Enter your e-mail address, country, and state & click "Free Online Scan" *The download of the 8 MB Panda's ActiveX control will take place*

Begin the scan by selecting

• If it finds any malware, it will offer you a report.
• Please ignore any entry it finds and the offer to buy the program to remove the entry, as we will address this later.
• Click on
  then click

* You needn't remain online while it's doing the scan but you have to re-connect after it has finished to see the report.
* Turn off the real time scanner of any existing antivirus program while performing the online scan

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Create an Uninstall List:
Open HijackThis
*Click on the "Configure" button on the bottom right
*Click on the tab "Misc Tools"
*Click on the Box that says "Open Uninstall Manager"
*Click on the button "Save list"
The list will automatically be saved in your HijackThis folder.

Please copy and paste the uninstall_list.txt here.

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Run a new scan with HijackThis and save the log.

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Please include the following in your next reply:

AVG Anti-Spyware results
Panda results
uninstall_list.txt
New HijackThis log

Hi Ried,

Thanks for your help. The info you requested is below. I left a days gap between running CleanUP! and the Pandascan as it takes a long time to run hence the cookies that it found. Not sure about that dialler though??

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AVG Anti-Spyware - Scan Report
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+ Created at: 20:57:45 02/01/2007

+ Scan result:



HKLM\SOFTWARE\Microsoft\Internet Explorer\Main\ins -> Adware.WebRebates : Cleaned with backup (quarantined).
C:\WINDOWS\uninstaller.exe -> Adware.WildMedia : Cleaned with backup (quarantined).


::Report end


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Panda results
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Incident Status Location

Dialerialer.IQK Not disinfected C:\Documents and Settings\Andrew Fursland\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\file\ActiveXComponent.class-2cd8806b-31b6ed24.class
Spyware:Cookie/2o7 Not disinfected C:\Documents and Settings\Andrew Fursland\Cookies\[email protected][1].txt
Spyware:Cookie/YieldManager Not disinfected C:\Documents and Settings\Andrew Fursland\Cookies\[email protected][1].txt
Spyware:Cookie/Adrevolver Not disinfected C:\Documents and Settings\Andrew Fursland\Cookies\[email protected][1].txt
Spyware:Cookie/Adtech Not disinfected C:\Documents and Settings\Andrew Fursland\Cookies\[email protected][2].txt
Spyware:Cookie/Adverserve Not disinfected C:\Documents and Settings\Andrew Fursland\Cookies\[email protected][1].txt
Spyware:Cookie/Advertising Not disinfected C:\Documents and Settings\Andrew Fursland\Cookies\[email protected][2].txt
Spyware:Cookie/Adviva Not disinfected C:\Documents and Settings\Andrew Fursland\Cookies\[email protected][2].txt
Spyware:Cookie/NewMedia Not disinfected C:\Documents and Settings\Andrew Fursland\Cookies\[email protected][1].txt
Spyware:Cookie/Falkag Not disinfected C:\Documents and Settings\Andrew Fursland\Cookies\[email protected][1].txt
Spyware:Cookie/Atlas DMT Not disinfected C:\Documents and Settings\Andrew Fursland\Cookies\[email protected][2].txt
Spyware:Cookie/Doubleclick Not disinfected C:\Documents and Settings\Andrew Fursland\Cookies\[email protected][1].txt
Spyware:Cookie/Adrevolver Not disinfected C:\Documents and Settings\Andrew Fursland\Cookies\[email protected][1].txt
Spyware:Cookie/Mediaplex Not disinfected C:\Documents and Settings\Andrew Fursland\Cookies\[email protected][2].txt
Spyware:Cookie/Overture Not disinfected C:\Documents and Settings\Andrew Fursland\Cookies\[email protected][1].txt
Spyware:Cookie/Serving-sys Not disinfected C:\Documents and Settings\Andrew Fursland\Cookies\[email protected][2].txt
Spyware:Cookie/Statcounter Not disinfected C:\Documents and Settings\Andrew Fursland\Cookies\[email protected][1].txt
Spyware:Cookie/WebtrendsLive Not disinfected C:\Documents and Settings\Andrew Fursland\Cookies\[email protected][1].txt
Spyware:Cookie/Tradedoubler Not disinfected C:\Documents and Settings\Andrew Fursland\Cookies\[email protected][2].txt

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uninstall_list.txt
---------------------------------------------------------
µTorrent
A4Tech iWheelWorks V7.40
Ad-Aware SE Personal
Adobe Atmosphere Player for Acrobat and Adobe Reader
Adobe Reader 7.0.8
Adobe® Photoshop® Album Starter Edition 3.0
Ahead Nero 6 Demo
Apple Software Update
ASUS Probe V2.22.04
AsusUpdate
ATI - Software Uninstall Utility
ATI Catalyst Control Center
ATI Display Driver
AVG Anti-Spyware 7.5
Canon Camera Access Library
Canon Camera Support Core Library
Canon Camera Window DC_DV 5 for ZoomBrowser EX
Canon Camera Window DC_DV 6 for ZoomBrowser EX
Canon Camera Window MC 6 for ZoomBrowser EX
Canon G.726 WMP-Decoder
CANON iMAGE GATEWAY Task for ZoomBrowser EX
Canon Internet Library for ZoomBrowser EX
Canon MovieEdit Task for ZoomBrowser EX
Canon RAW Image Task for ZoomBrowser EX
Canon RemoteCapture Task for ZoomBrowser EX
Canon Utilities EOS Utility
Canon Utilities PhotoStitch
Canon Utilities ZoomBrowser EX
CleanUp!
CM4
Cool & Quiet
Corsair Flash Voyager Utility
Creative DVD Audio Plugin for Audigy Series
DVD Shrink 3.2
DVDFab Decrypter 2.9.8.3
EA AutoPatch
EphPod
Folder Lock
Football Manager 2005
Google Earth
HijackThis 1.99.1
Hotfix for Windows XP (KB914440)
Hotfix for Windows XP (KB915865)
Hotfix for Windows XP (KB926239)
iHP Manager VER 1.20
InterVideo WinDVD 5
InterVideo WinDVD Creator 2
iTunes
J2SE Runtime Environment 5.0 Update 4
J2SE Runtime Environment 5.0 Update 6
J2SE Runtime Environment 5.0 Update 9
Java 2 Runtime Environment, SE v1.4.2_05
Java 2 Runtime Environment, SE v1.4.2_06
Java 2 Runtime Environment, SE v1.4.2_08
Java 2 SDK, SE v1.4.2_08
JCreator LE 3.10
Kaspersky Online Scanner
Klick Photopoint Online Print Wizard
Macromedia Flash Player 8
Macromedia Shockwave Player
Max Payne 2
McAfee Uninstall Wizard
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB886903)
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office XP Professional with FrontPage
Microsoft User-Mode Driver Framework Feature Pack 1.0
MSXML 4.0 SP2 (KB927978)
MUSICMATCH® Jukebox
Nokia Connectivity Cable Driver
Nokia PC Connectivity SDK 3.0a
Nokia PC Connectivity Solution
Nokia PC Suite
Panda ActiveScan
Pdf995
PdfEdit995
Populous Matchmaker
Populous: Undiscovered Worlds - Patch
Prince of Persia The Sands of Time
Promise Array Management (PAM)
QuickTime
RealPlayer
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB883939)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB896688)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899588)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB903235)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB905915)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB908531)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911567)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912812)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913446)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB916281)
Security Update for Windows XP (KB917159)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB918899)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920214)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB921883)
Security Update for Windows XP (KB922616)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923694)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB925486)
Security Update for Windows XP (KB926255)
Shockwave
Signature995
SimCity 4 Deluxe
SiSoftware Sandra Lite XI (Win64/32/CE)
Sky Anytime
Sky Broadband
SoundMAX
SpeechRedist
Splinter Cell Pandora Tomorrow
Spybot - Search & Destroy 1.4
TDK Bluetooth Software
Theme Hospital
TigerGame PS/PS2 Game Controller Adapter
Unreal Tournament 2004
Update for Windows XP (KB894391)
Update for Windows XP (KB896727)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB904942)
Update for Windows XP (KB910437)
Update for Windows XP (KB911280)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
VIA Integrated Setup Wizard
ViewSonic Monitor Drivers
Voice Editor
WebEx Client Install
Winamp (remove only)
Windows Driver Package - Nokia Modem (04/06/2006 6.8.0.17)
Windows Genuine Advantage v1.3.0254.0
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Live Messenger
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Format SDK Hotfix - KB891122
Windows Media Player 11
Windows Media Player 11
Windows XP Hotfix - KB834707
Windows XP Hotfix - KB867282
Windows XP Hotfix - KB873333
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB885884
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890047
Windows XP Hotfix - KB890175
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB890923
Windows XP Hotfix - KB891781
Windows XP Hotfix - KB893066
Windows XP Hotfix - KB893086
Windows XP Service Pack 2
WinRAR archiver




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New HijackThis log
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Logfile of HijackThis v1.99.1
Scan saved at 17:49:09, on 06/01/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\SYSTEM32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
D:\Program Files\iRiver\iHP100\iHPDetect.exe
C:\Program Files\Common Files\Nokia\NCLTools\NclTray.exe
C:\PROGRA~1\A4Tech\Mouse\Amoumain.exe
C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\LifeView FlyVideo\RecSche.exe
C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe
C:\Program Files\Corsair\Corsair Flash Voyager Utility\PLBkMon.exe
C:\WINDOWS\system32\HotfixQ0306270.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\McAfee.com\VSO\mcvsshld.exe
C:\Program Files\McAfee.com\VSO\oasclnt.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
D:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
D:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\kdx\KHost.exe
D:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe
D:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\TDK Systems\Bluetooth Software\bin\btwdins.exe
C:\Program Files\VIA\RAID\raid_tool.exe
C:\Program Files\KService\KService.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\IoctlSvc.exe
C:\Program Files\Promise Technology, Inc\Promise Array Management\MsgSvr.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\PROGRA~1\COMMON~1\Nokia\MPAPI\MPAPI3s.exe
C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\PCSuite\Services\NclBTHandler.exe
C:\Program Files\Java\jre1.5.0_09\bin\jucheck.exe
C:\Program Files\Internet Explorer\iexplore.exe
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
C:\Program Files\Messenger\msmsgs.exe
D:\Program Files\DVD Shrink\DVD Shrink 3.2.exe
D:\Program Files\Hijack This\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.skybroadband.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer Provided By Sky Broadband
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
O4 - HKLM\..\Run: [iHP-100] D:\Program Files\iRiver\iHP100\iHPDetect.exe
O4 - HKLM\..\Run: [Nokia Tray Application] C:\Program Files\Common Files\Nokia\NCLTools\NclTray.exe
O4 - HKLM\..\Run: [WheelMouse] C:\PROGRA~1\A4Tech\Mouse\Amoumain.exe
O4 - HKLM\..\Run: [IntelliType] "C:\Program Files\Microsoft Hardware\Keyboard\type32.exe"
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [RecSche] C:\LifeView FlyVideo\RecSche.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe"
O4 - HKLM\..\Run: [ScanRegistry] C:\W
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [CORSAIR_PLUtil] C:\Program Files\Corsair\Corsair Flash Voyager Utility\PLBkMon.exe
O4 - HKLM\..\Run: [PLFFAP] C:\WINDOWS\system32\HotfixQ0306270.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [PCSuiteTrayApplication] D:\PROGRA~1\Nokia\NOKIAP~1\LAUNCH~1.EXE -startup
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe
O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "D:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "D:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [kdx] C:\WINDOWS\kdx\KHost.exe -all
O4 - HKCU\..\Run: [PcSync] D:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog
O4 - HKCU\..\Run: [BitTorrent] "C:\Program Files\BitTorrent\bittorrent.exe" --force_start_minimized
O4 - Global Startup: Adobe Reader Speed Launch.lnk = D:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: BTTray.lnk = ?
O4 - Global Startup: InterVideo WinCinema Manager.lnk = D:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O4 - Global Startup: Microsoft Office.lnk = D:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: VIA RAID TOOL.lnk = C:\Program Files\VIA\RAID\raid_tool.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\MICROS~1\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\TDK Systems\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra button: Sky - {08E730A4-FB02-45BD-A900-01E4AD8016F6} - http://www.skybroadband.com (file missing)
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\TDK Systems\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\TDK Systems\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O14 - IERESET.INF: START_PAGE_URL=http://www.wanadoo.co.uk
O15 - Trusted Zone: http://download.windowsupdate.com
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/default/kavwebscan_unicode.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab31267.cab
O16 - DPF: {5938FEB1-3609-11D4-85CD-00902707DAE7} (MapCtl Class) - http://www.promapserver.co.uk/controls/latest/webmap.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1120077858500
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZIntro.cab32846.cab
O16 - DPF: {F5CD0EBF-31FB-4BEA-B9AD-085A3C4F4E2C} (VoyagerCtl Class) - https://www.promapserver.co.uk/controls/latest/Voyager.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{50E9D4EB-5456-45A0-891B-86C41C0C70E4}: NameServer = 192.168.0.1,192.168.0.2
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - D:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Bluetooth Service (btwdins) - WIDCOMM, Inc. - C:\Program Files\TDK Systems\Bluetooth Software\bin\btwdins.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: KService - Kontiki Inc. - C:\Program Files\KService\KService.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: PLFlash DeviceIoControl Service - Prolific Technology Inc. - C:\WINDOWS\system32\IoctlSvc.exe
O23 - Service: Promise Array Message Server (RAIDmSvr) - Unknown owner - C:\Program Files\Promise Technology, Inc.\Promise Array Management\MsgSvr.exe
O23 - Service: SiSoftware Database Agent Service (SandraDataSrv) - SiSoftware - D:\Program Files\SiSoftware\SiSoftware Sandra Lite XI\Win32\RpcDataSrv.exe
O23 - Service: SiSoftware Sandra Agent Service (SandraTheSrv) - SiSoftware - D:\Program Files\SiSoftware\SiSoftware Sandra Lite XI\RpcSandraSrv.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe

Hi,

I'm still not seeing any malware as being the source of your issue. We do need to clear the java cache, and your version of Sun Java is a bit outdated. We may as well go ahead and update your Sun Java which will take care of both issues at once. :wink:

Updating Java:

• Download the latest version of Java Runtime Environment (JRE) 6.
• Scroll down to where it says "The J2SE Runtime Environment (JRE) allows end-users to run Java applications".
• Click the "Download" button to the right.
• Check the box that says: "Accept License Agreement".
• The page will refresh.
• Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
• Close any programs you may have running - especially your web browser.
• Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
• Check any item with Java Runtime Environment (JRE or J2SE) in the name.
• Click the Remove or Change/Remove button.
• Repeat as many times as necessary to remove each Java versions.
• Reboot your computer once all Java components are removed.
• Then from your desktop double-click on jre-6-windowsi586-p.exe to install the newest version.

Let's try invoking Windows File Protection.

Click Start>Run and type in sfc /scannow (there is a space between sfc and /) and let it scan for missing/corrupt files. This command will immediately initiate the Windows File Protection service to scan all protected files and verify their integrity, replacing any files with which it finds a problem. If it finds any problems, it will prompt you for the Windows XP Install disc so have it handy. Note that if no problems were found, the utility will simply close when completed.