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1-20 of 24 Results
  1. Laptop Support
    I am writing this post as a university student who is currently facing a significant issue with my ASUS TUF A15 laptop. This problem is severely affecting my studies and I am in desperate need of a solution. I have always been a fan of ASUS due to its reputation for military-grade durability. I...
  2. Laptop Support
    Dear Forum, I am looking for a Windows laptop to replace my 2018 XPS 9570, which died last week. At my local computer store (Bic Camera in Tokyo), I found an Asus gaming laptop with apparently great spec's/price, but I wanted to check with someone more knowledgeable before going ahead...
  3. Laptop Support
    Hey! Guess what? I've begun learning about IT support functions and decided to strip an old ASUS 550C 15" laptop to its bare bones and then reassemble it. However, when I got to the motherboard, I could not find the RAM slot. So, I checked on the other side of the motherboard and still could...
  4. Laptop Support
    I've been having an issue where the laptop will stutter after coming back from sleep. Trying to restart the laptop would have it hang in bios for several minutes to an hour or 2. I found that the stuttering performance was replicable after trying to play factorio. Some times I will also pick it...
  5. Hard Drive & SSD Support
    This problem just started happening where if I try to restart my computer it says Windows cant boot or something similar. So I went to the BIOS and for some reason under the section that contains bootable drives the one that actually has windows on it doesn't appear but I can select the drive...
  6. Laptop Support
    so, my asus fx505dd hasn't been working for quite some time and i have absolutley no idea what to do. pretty much, when i press the power button the keyboard and battery indicator lights turn on but the screen shows nothing. after about a minute the fans turn on but nothing happens (the only...
  7. Laptop Support
    So i have an ASUS Tuf A15 laptop. 2021 model with Ryzen 7 and GeForce 3050. It was in sleep mode and i simply pressed the power button to wake it up. The button glowed, the keys glowed, but nothing on the screen. I waited for a few minutes. Then i figured it's hanged so i force shut down by...
  8. Laptop Support
    Hello, I am experiencing a problem with my microphone on my ROG Zephyrus G14 (GA401QC) running WIndows 11 Version 10.0.22621 Build 22621 where my built in microphone doesn't work unless I go through the setup process in Settings > Time & Language > Speech > Set your mic up for speech...
  9. Laptop Support
    Hello, So, for some reason, every time I put my ROG Zephyrus G14 (GA401QC) to sleep and come back and try to use biometrics, Windows gives me the error: "Something went wrong, please try again." I'm not too sure if it's a problem with the biometric device itself as it does work when I restart...
  10. Laptop Support
    Laptop won't turned on without plugged in, if I plug out the laptop is automatically turned off. The battery is not charging when plugged in. The battery shows the energy percentage. says it plugged in but not says charging or not charging. Laptop automatically turned on when plugged in...
  11. Windows 10 Support
    I'm on an Asus model "TUF Gaming FX705DY_FX705DY" running on Windows 10 A couple weeks ago I started getting a notice every time I started my computer that errors were detected on my HDD which, if I remember correctly was 2tb, and it was repairig them. Then a week ago I was transferring some...
  12. Laptop Support
    Greetings everyone ! About a month ago, I tried to turn on my laptop ( Asus FX504GD ) to be greeted with smoke coming out of my keyboard. I immediately unplugged the AC adapter and opened its back to spot these parts clearlry burned out. I took my laptop for repair of course, they managed to...
  13. Motherboards, Bios|UEFI & CPU
    I had my usb burn windows11 education image. Then I plugged it into my pc, booted into the USB. Everything seemed normal. I got to the part where I connected to wifi then it started doing installation. so I went on my phone cause I expected it to take a while. But once I looked up, there was...
  14. Laptop Support
    Hello, I have a problem since yesterday with my ASUS UX330U Notebook, it turns on but does not display anything. I have no access to the BIOS, no display with external screen. Can you help me? Please :)
  15. Building
    Hey all. Trying to troubleshoot some issues with random Windows freezing with a brand new build with a Z690-E. I am willing to try anything to try to figure out what is causing these constant freezes in Windows. I was lucky enough to win a newegg shuffle fairly recently with a ASUS ROG Strix...
  16. Laptop Support
    Hello! [Update: it's on now, but even though the screen is glowing, it's blank. Now I really don't know what to do] Really hoping someone can help me! I just restarted my ASUS Transformer book T100 and it won't turn back on. It has been charging all night and, when plugged in, it is showing a...
  17. Motherboards, Bios|UEFI & CPU
    Last night I had an issue where my computer kept turning off and back on again. Now, when I try to turn the computer on, it does not output any display. All the fans are put at 100% but no display is output. The motherboard reads the error code 00 and only the error code 00, no booting codes or...
  18. Other Hardware Support
    My touchpad suddenly stops working while I'm using my Asus Zenbook. It starts working sometimes after I restart, or when I reboot, open the bios, exit, and restart again. But some time later on the issue arises again. When I check the device manager when the touchpad stops working, it either...
  19. Laptop Support
    A little over a year ago, my Acer laptop encountered a problem while trying to update. As a result, it would not boot at all. Not normally, not in safe mode, and could not even be restored to factory settings. Eventually, I created a boot disc from my old Asus laptop and tried to boot from that...
  20. Laptop Support
    I have an ASUS X553MA laptop. I know it has touchscreen capability, I used to use it frequently. Currently however it's not working, and the system settings say there is no touchscreen capability on this device. I think this has occurred since the last Windows 10 update, but I haven't used the...
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