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tsf app and note 5

This is a discussion on tsf app and note 5 within the Comments & Announcements forums, part of the Tech Support Forum category. looks like the tsf app is not totally compatible with the samsung note 5. There is one screen that I


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Old 09-19-2015, 04:15 PM   #1
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looks like the tsf app is not totally compatible with the samsung note 5. There is one screen that I can no longer access. It is the screen that says refresh page, mark all read, search, logout and settings. The android version is 5.1.1
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Old 09-19-2015, 04:43 PM   #2
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Can you get to the bottom of the page, Style Chooser? If so, see if a different one works.
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Old 09-19-2015, 04:49 PM   #3
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don't have access to style changer on the note 5.
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Old 09-19-2015, 04:52 PM   #4
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I'll refer our owners tech people to take a look.
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Old 09-19-2015, 05:43 PM   #5
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This happens with my Note 4 as well. The Thread Tools menu displays way off to the side.
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Old 09-20-2015, 10:49 AM   #6
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Tech is considering a fix, but there might be a security issue.
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Old 09-20-2015, 11:54 AM   #7
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Where can I download the TSF app for iPhone?
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Old 09-20-2015, 12:06 PM   #8
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https://www.techsupportforum.com/foru...er-550902.html
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Old 09-20-2015, 01:32 PM   #9
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Quote:
Originally Posted by Corday View Post
Tech is considering a fix, but there might be a security issue.
security issue???? it don't really make sense, especially since it still works perfectly on my note 3.. Anyway, did not use it that much, only when I wanted to mark all as read.
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Old 09-20-2015, 01:35 PM   #10
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I just use a browser, the app is not performing well on my M8.
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Old 09-20-2015, 04:47 PM   #11
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Quote:
Originally Posted by joeten View Post
"The easiest way of getting the Forum Browser is to go onto your Smart Device, and go to the forums homepage: "

Nothing pops up for me and I can't find it in the app store.
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Old 09-21-2015, 05:50 AM   #12
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It should pop-up. If not, from our Index> Smart Devices>Apple iOS>TSF Forum Browser.
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Old 09-21-2015, 08:45 PM   #13
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Quote:
Originally Posted by Corday View Post
It should pop-up. If not, from our Index> Smart Devices>Apple iOS>TSF Forum Browser.
I was already sent there, but there's no other explanation for how to get the app:

Quote:
Originally Posted by joeten View Post
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Old 09-22-2015, 01:26 AM   #14
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Quote:
Originally Posted by Solidify View Post
I was already sent there, but there's no other explanation for how to get the app:
did you try reading it? it tells you exactly how to get the app in the very first post
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Old 09-22-2015, 09:02 AM   #15
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Quote:
Originally Posted by sobeit View Post
did you try reading it? it tells you exactly how to get the app in the very first post
Sobeit, the very first post says the following:

Quote:
The first thing to do is to install the App:

The easiest way of getting the Forum Browser is to go onto your Smart Device, and go to the forums homepage:

Tech Support Forum | Experts Online now for FREE Support!

You will get a pop up message about the app then you just follow the prompts to install.
Like I said, nothing pops up...
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Old 09-22-2015, 09:31 AM   #16
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Turn off the pop-up blocker in your IPhone.
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Old 09-22-2015, 11:53 AM   #17
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Quote:
Originally Posted by Corday View Post
Turn off the pop-up blocker in your IPhone.
Just did, didn't change anything.
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Old 09-22-2015, 12:15 PM   #18
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I re-examined what the app icon name was in the thread image and found the app in the app store by typing in "Tech Help."
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Old 09-22-2015, 01:57 PM   #19
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So you now have it?
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Old 09-22-2015, 02:23 PM   #20
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Quote:
Originally Posted by Corday View Post
So you now have it?
Yup. So much easier.
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