Go Back   Tech Support Forum > Alternative Computing > Mac Support

User Tag List

The server timed out while waiting for the browser's request.

This is a discussion on The server timed out while waiting for the browser's request. within the Mac Support forums, part of the Tech Support Forum category. Hello- I am trying to help some folks in my company who have Macs -- and I'm not a Mac

Closed Thread
Thread Tools Search this Thread
Old 01-18-2017, 09:01 AM   #1
Registered Member
Join Date: Jan 2017
Posts: 1
OS: Windows

Hello- I am trying to help some folks in my company who have Macs -- and I'm not a Mac guy.

The problem is odd:
* When going to certain sites (Target.com, Kohls.com, Macys.com and a variety of retail type sites) .. the browser WILL bring up the front page, and perhaps another page, but somewhere between 1-4 clicks on various products, the browser will hang and give this message:

The server timed out while waiting for the browser's request.
Reference #2.6393717.1484754275.0 (Ref Nums always change.)

* Using the same Macs and same browser, going to other websites work completely fine .. CNN.com, yahoo.com, et cetera. The problem seems oddly localized to retail sites.

* PCs do not have this issue. Nor do phones, attached to the same network (via Wifi).

* We've tried Safari and Chrome on the Mac .. same results. -- Yet using Windows machines, no problem.

I have no idea where to look to help this department out. It would appear not to be our network, nor the websites themselves. We've replicated this issue on 4 different Macs.

Except for this issue, there are no others as these Macs are properly connected to our network and have access to network drives, etc. It's just these retail sites that have this (eventual) issue.

Any ideas?
duncantuna is offline  
Sponsored Links
Old 01-18-2017, 01:02 PM   #2
Moderator - Alternative Computing Team
MartyF81's Avatar
Join Date: Jan 2013
Location: Chicago
Posts: 900
OS: Mac OS, Windows, iOS

My System

hmmm. Are they all updated to the latest versions of Mac OS?

It is highly unusual that 4 different machines would have the same exact issue. The common denominatior seems to be the Network, or the Websites.
MartyF81 is offline  
Old 01-18-2017, 01:48 PM   #3
TSF Team, Emeritus
spunk.funk's Avatar
Join Date: May 2010
Location: Los Angeles
Posts: 40,527
OS: Windows 10 64 bit

My System

How do you connect? Wired or Wirelessly?
Try clearing the internet cache on each computer. For Safari: https://discussions.apple.com/thread...art=0&tstart=0
Please press the Like link to right of any post you found helpful.
spunk.funk is online now  
Sponsored Links
Old 01-20-2017, 01:06 PM   #4
Macintosh Methodology Wizard - TSF Retired
sinclair_tm's Avatar
Join Date: Mar 2005
Location: Dusty Mexican Border Lands
Posts: 13,601
OS: Mac OS X 10.8.5, MS Win 7 Pro & Ultimate, iOS 9.3.5

My System

Send a message via AIM to sinclair_tm Send a message via MSN to sinclair_tm

What browser(s) did you use on the Windows PCs? Sites like those are notorious for not working on Macs due to how the sites are built (Geared for IE.), and what protocols they are using (Flash, Silverlight, and so on.). Plus they are very heavily cookie dependent, and the MacOS isn't as loose as Windows when it comes to cookies and cache. I have found them to be just as bad on iOS.
sinclair_tm is offline  
Closed Thread

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Similar Threads
Thread Thread Starter Forum Replies Last Post
BSOD happening frequently
Hello, I bought a laptop recently for my studies and I was a bit reluctant to the idea of having windows 8.1 as I had the "opportunity" to see on friends computers how much I disliked it. But I couldn't really avoid it to get my brand new ASUS ROG JM551 so I finally purchased it. Now I'm having...
TraxXx44 BSOD, App Crashes And Hangs 1 05-19-2015 12:42 AM
wireless connected but no internet access
Hello I bought this new USB Wifi network card = Buy Mini Netsys 500mW 802.11b/g/n USB 2.0 300Mbps Wi-Fi Wireless Network Adapter w/ 20dBi Antenna and i'm facing a really strange problem with connecting to the internet first of all this network card has the RTL8191SU Chipset , and the...
xAnGeLoSx Networking Support 14 07-30-2013 09:26 AM
Random lag spikes ADSL
Hi, about 2 months ago there was alot of thunderstorms and tornados that came through and ever since then iv been having problems and i havn't been able to pin point the problem but i have a clue. My internet works fine and i get 1.5 MB/s and .5 upload ( what i pay for ) but im having these...
Carolinaboy Modems/Cable/DSL/Satellite 7 07-05-2011 10:45 AM
Virus redirecting all of my pages.
My computer is completely screwed! First no sound now this! Almost every time I try to do something on the internet my page is getting redirected to something else! I always have to rush to click the X button to stop the page from loading. But I want a permanent fix! Please help.
TheresMoreToMe Resolved HJT Threads 26 01-26-2011 04:48 PM
Pinging Issue?
Hey all, Sorry if this is the incorrect part of the forum, but this is my issue which I'm hoping you can help with. For about 3 weeks now whenever I play a certain FPS game, my ping shoots up to around 150 ping, and then goes back down to around 30. This now happens in all servers, and I...
JimaaaH Networking Support 8 01-09-2011 01:26 PM

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is on
Smilies are on
[IMG] code is on
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

Post a Question

» Site Navigation
 > FAQ
Powered by vBadvanced CMPS v3.2.3

All times are GMT -7. The time now is 02:31 AM.

Powered by vBulletin® Version 3.8.8
Copyright ©2000 - 2020, vBulletin Solutions, Inc.
vBulletin Security provided by vBSecurity v2.2.2 (Pro) - vBulletin Mods & Addons Copyright © 2020 DragonByte Technologies Ltd.
User Alert System provided by Advanced User Tagging v3.1.0 (Pro) - vBulletin Mods & Addons Copyright © 2020 DragonByte Technologies Ltd.
Copyright 2001 - 2018, Tech Support Forum

Windows 10 - Windows 7 - Windows XP - Windows Vista - Trojan Removal - Spyware Removal - Virus Removal - Networking - Security - Top Web Hosts