Go Back   Tech Support Forum > Alternative Computing > Mac Support

User Tag List

Safari keeps freezing while attempting to quit

This is a discussion on Safari keeps freezing while attempting to quit within the Mac Support forums, part of the Tech Support Forum category. I'm using MacOS Sierra v10.12.3 with all latest updates installed. For Safari, it is v10.0.3 Every time I try to


Closed Thread
 
Thread Tools Search this Thread
Old 02-10-2017, 12:20 AM   #1
Registered Member
 
Join Date: Oct 2008
Posts: 10
OS: macOS



I'm using MacOS Sierra v10.12.3 with all latest updates installed.
For Safari, it is v10.0.3

Every time I try to quit safari, it will freeze with the colored circle turning by itself forever, and I will have to force quit it.

I've tried disabling extensions and plug-ins but same thing happens.

May I know how I can fix it?
urgenthelp is offline  
Sponsored Links
Advertisement
 
Old 02-10-2017, 01:46 AM   #2
TSF Team, Emeritus
 
spunk.funk's Avatar
 
Join Date: May 2010
Location: Los Angeles
Posts: 40,529
OS: Windows 10 64 bit

My System


See if this help: https://discussions.apple.com/thread...art=0&tstart=0
__________________
Please press the Like link to right of any post you found helpful.
spunk.funk is online now  
Old 02-11-2017, 02:51 AM   #3
Registered Member
 
Join Date: Oct 2008
Posts: 10
OS: macOS



tried deleting cache, restarting in safe mode, running malwarebytes to clear malware, still experiencing the beachballing while quitting safari. Any ideas?
urgenthelp is offline  
Sponsored Links
Advertisement
 
Old 02-11-2017, 02:51 AM   #4
Registered Member
 
Join Date: Oct 2008
Posts: 10
OS: macOS



Ran EtreCheck with the following info, can anyone help please?

EtreCheck version: 3.1.5 (343)
Report generated 2017-02-11 18:32:16
Download EtreCheck from https://etrecheck.com
Runtime 1:53
Performance: Excellent

Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.

Problem: Beachballing
Description:
When quitting safari

Hardware Information: ⓘ
iMac (27-inch, Mid 2011)
[Technical Specifications] - [User Guide] - [Warranty & Service]
iMac - model: iMac12,2
1 3.4 GHz Intel Core i7 (i7-2600) CPU: 4-core
4 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
BANK 0/DIMM1
Empty
BANK 1/DIMM1
Empty
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n

Video Information: ⓘ
AMD Radeon HD 6970M - VRAM: 1024 MB
iMac 2560 x 1440
DELL U2312HM 1920 x 1080 @ 60 Hz

System Software: ⓘ
macOS Sierra 10.12.3 (16D32) - Time since boot: less than an hour

Disk Information: ⓘ
ST31000528AS disk1 : (1 TB) (Rotational)
[Show SMART report]
EFI (disk1s1) <not mounted> : 210 MB
Macintosh HD 2 (disk1s2) /Volumes/Macintosh HD 2 : 999.86 GB (725.15 GB free)

APPLE SSD TS256C disk0 : (251 GB) (Solid State - TRIM: Yes)
[Show SMART report]
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD 1 (disk0s2) / [Startup]: 250.14 GB (29.73 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

OPTIARC DVD RW AD-5690H ()

USB Information: ⓘ
Apple Inc. FaceTime HD Camera (Built-in)
Western Digital External HDD
Generic External
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Aliph Jawbone
Apple Computer, Inc. IR Receiver
Apple Card Reader

Thunderbolt Information: ⓘ
Apple Inc. thunderbolt_bus

Gatekeeper: ⓘ
Mac App Store and identified developers

Kernel Extensions: ⓘ
/System/Library/Extensions
[not loaded] com.aliph.driver.jstub (1.1.2 - SDK 10.7 - 2017-02-07) [Support]

System Launch Agents: ⓘ
[not loaded] 9 Apple tasks
[loaded] 180 Apple tasks
[running] 65 Apple tasks
[killed] 26 Apple tasks
26 processes killed due to insufficient RAM

System Launch Daemons: ⓘ
[not loaded] 40 Apple tasks
[loaded] 171 Apple tasks
[running] 80 Apple tasks
[killed] 21 Apple tasks
21 processes killed due to insufficient RAM

Launch Agents: ⓘ
[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (2017-01-15) [Support]
[loaded] com.google.keystone.agent.plist (2017-01-14) [Support]
[loaded] com.oracle.java.Java-Updater.plist (2016-12-12) [Support]

Launch Daemons: ⓘ
[loaded] com.adobe.ARMDC.Communicator.plist (2017-01-15) [Support]
[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (2017-01-15) [Support]
[loaded] com.adobe.fpsaud.plist (2016-12-17) [Support]
[loaded] com.google.keystone.daemon.plist (2017-01-24) [Support]
[loaded] com.malwarebytes.HelperTool.plist (2017-02-11) [Support]
[loaded] com.oracle.java.Helper-Tool.plist (2016-09-23) [Support]

User Launch Agents: ⓘ
[failed] [email protected] (2009-08-25) - /System/Library/Frameworks/CoreServices.framework/Frameworks/OSServices.framework/Versions/A/Support/CSConfigDotMacCert: Executable not found!
[failed] com.google.Chrome.framework.plist (2014-10-14) [Support] - /Applications/Google Chrome.app/Contents/Versions/33.0.1750.117/Google Chrome Helper.app/Contents/MacOS/Google Chrome Helper: Executable not found!
[failed] net.sourceforge.tvshows.plist (2013-07-30) [Support]

User Login Items: ⓘ
GrowlHelperApp Application
(/Incompatible Software/Growl.prefPane/Contents/Resources/GrowlHelperApp.app)
Quıcĸsıɩⅴεʀ Application
(/Applications/Quicksilver.app)
iTunes Application
(/Applications/iTunes.app)
Firefox Application
(/Applications/Firefox.app)
Dropbox Application
(/Applications/Dropbox.app)
EvernoteHelper Application (2014-10-14)
(/Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)
Google Chrome Application Hidden
(/Applications/Google Chrome.app)
Google Drive Application
(/Applications/Google Drive.app)
AirPlayitServerManager Application
(/Applications/AirPlayit.app/Contents/Resources/AirPlayitServerManager.app)

Internet Plug-ins: ⓘ
NPClientBinding: 1.0.0.5 - SDK 10.6 (2012-03-26)
nplastpass: 3.1.21 (2014-08-10) [Support]
o1dbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-16) [Support]
OfficeLiveBrowserPlugin: 12.2.0 (2009-10-14) [Support]
Flip4Mac WMV Plugin: 3.2.0.16 - SDK 10.8 (2014-02-16) [Support]
NPCleanHistory: 1.0 - SDK 10.6 (2012-03-26)
AdobePDFViewerNPAPI: 15.023.20056 - SDK 10.11 (2017-01-22) [Support]
FlashPlayer-10.6: 24.0.0.194 - SDK 10.9 (2017-01-10) [Support]
NPSafeInput: 1.0 - SDK 10.6 (2012-03-31)
NPSafeSubmit: 1.0 - SDK 10.6 (2012-03-26)
QuickTime Plugin: 7.7.3 (2016-12-24)
Flash Player: 24.0.0.194 - SDK 10.9 (2017-01-10) [Support]
googletalkbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-12) [Support]
iPhotoPhotocast: 7.0 (2010-04-05)
AdobePDFViewer: 15.023.20056 - SDK 10.11 (2017-01-22) [Support]
RealPlayer Plugin: Unknown (2012-04-07) [Support]
Silverlight: 5.1.50428.0 - SDK 10.6 (2016-06-24) [Support]
JavaAppletPlugin: Java 8 Update 111 build 14 (2016-12-12) Check version

User internet Plug-ins: ⓘ
Google Earth Web Plug-in: 7.1 (2013-09-06) [Support]

Safari Extensions: ⓘ
AdBlock - BetaFish, Inc. - https://getadblock.com (2017-02-10)
LastPass - LastPass - https://lastpass.com (2017-02-10)
Save to Pocket - Read It Later, Inc. - https://getpocket.com/ (2015-11-08)

3rd Party Preference Panes: ⓘ
Flash Player (2016-12-17) [Support]
Flip4Mac WMV (2014-02-16) [Support]
Java (2016-12-12) [Support]
MacFUSE (2008-12-20) [Support]
NTFS-3G (2010-10-11) [Support]
Paragon NTFS for Mac OS X (2013-12-20) [Support]
Perian (2011-07-24) [Support]

Time Machine: ⓘ
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD 1: Disk size: 250.14 GB Disk used: 220.41 GB
Destinations:
Data [Network]
Total size: 3.00 TB
Total number of backups: 59
Oldest backup: 1/5/2016, 5:05 AM
Last backup: 11/2/2017, 5:30 PM
Size of backup disk: Excellent
Backup size 3.00 TB > (Disk size 250.14 GB X 3)

Top Processes by CPU: ⓘ
3% WindowServer
2% fontd
0% kernel_task
0% com.apple.AmbientDisplayAgent
0% Dropbox

Top Processes by Memory: ⓘ
648 MB kernel_task
336 MB firefox
115 MB com.apple.MediaLibraryService
66 MB mdworker(4)
61 MB soagent

Virtual Memory Information: ⓘ
715 MB Available RAM
97 MB Free RAM
3.30 GB Used RAM
618 MB Cached files
655 MB Swap Used

Diagnostics Information: ⓘ
Feb 11, 2017, 06:26:13 PM /Library/Logs/DiagnosticReports/Safari_2017-02-11-182613_[redacted].hang
/Applications/Safari.app/Contents/MacOS/Safari
Feb 11, 2017, 06:23:32 PM ~/Library/Logs/DiagnosticReports/Quicksilver_2017-02-11-182332_[redacted].crash
com.blacktree.Quicksilver - /Applications/Quicksilver.app/Contents/MacOS/Quicksilver
Feb 11, 2017, 06:23:09 PM Self test - passed
Feb 11, 2017, 06:18:26 PM /Library/Logs/DiagnosticReports/Safari_2017-02-11-181826_[redacted].hang
Feb 11, 2017, 06:15:25 PM ~/Library/Logs/DiagnosticReports/Quicksilver_2017-02-11-181525_[redacted].crash
Feb 11, 2017, 06:03:46 PM /Library/Logs/DiagnosticReports/Safari_2017-02-11-180346_[redacted].hang
Feb 10, 2017, 11:15:25 PM /Library/Logs/DiagnosticReports/Safari_2017-02-10-231525_[redacted].hang
Feb 10, 2017, 04:18:27 PM /Library/Logs/DiagnosticReports/Safari_2017-02-10-161827_[redacted].cpu_resource.diag [Details]
Feb 10, 2017, 03:57:40 PM /Library/Logs/DiagnosticReports/Safari_2017-02-10-155740_[redacted].hang
Feb 10, 2017, 03:56:01 PM /Library/Logs/DiagnosticReports/Safari_2017-02-10-155601_[redacted].cpu_resource.diag [Details]
Feb 10, 2017, 03:54:25 PM /Library/Logs/DiagnosticReports/Safari_2017-02-10-155425_[redacted].hang
Feb 10, 2017, 03:51:46 PM /Library/Logs/DiagnosticReports/Safari_2017-02-10-155146_[redacted].hang
Feb 10, 2017, 03:50:32 PM /Library/Logs/DiagnosticReports/Safari_2017-02-10-155032_[redacted].hang
Feb 10, 2017, 03:49:32 PM /Library/Logs/DiagnosticReports/Safari_2017-02-10-154932_[redacted].cpu_resource.diag [Details]
Feb 10, 2017, 03:47:36 PM /Library/Logs/DiagnosticReports/Safari_2017-02-10-154736_[redacted].hang
Feb 10, 2017, 03:44:27 PM /Library/Logs/DiagnosticReports/Safari_2017-02-10-154427_[redacted].hang
Feb 10, 2017, 03:43:50 PM /Library/Logs/DiagnosticReports/Safari_2017-02-10-154350_[redacted].cpu_resource.diag [Details]
Feb 10, 2017, 02:45:07 PM /Library/Logs/DiagnosticReports/Safari_2017-02-10-144507_[redacted].hang
Feb 10, 2017, 12:53:34 PM /Library/Logs/DiagnosticReports/Safari_2017-02-10-125334_[redacted].cpu_resource.diag [Details]
Feb 8, 2017, 09:39:59 PM /Library/Logs/DiagnosticReports/Safari_2017-02-08-213959_[redacted].hang
urgenthelp is offline  
Old 04-24-2017, 06:27 PM   #5
Troubled
 
Join Date: Apr 2017
Location: United States
Posts: 11
OS: win10



Try to clear cache the safari and test it again.
Antonio Pena is offline  
Old 06-16-2017, 02:08 PM   #6
Troubled
 
Join Date: Jun 2017
Posts: 23
OS: OS X



One thing you can try is taking a look at crash logs.
justmacanswers is offline  
Closed Thread

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Similar Threads
Thread Thread Starter Forum Replies Last Post
Touchpad Pointer Freezing Problem - Is there a Solution Out There?
Touch pad Freezing Review (Updated 30/1/2014) Millions of "Solutions" out there?! Hi! I have posted this on several forums in the hope that someone might have a working solution to this problem? I have given a fairly detailed description of things I have tried, but have not found a solution...
John Wilkinson Windows 7 , Windows Vista Support 6 02-28-2014 11:54 AM
How to Fix Safari ...
Something is terribly wrong with Safari ... I keep getting a error message: "Safari can't connect to the server." "Safari can't open the page "https://www.apple.com/startpage/" because Safari can't connect to the server "www.apple.com". Doesn't matter which webpage I try to access,...
vja4Him Mac Support 8 09-04-2011 06:56 PM
Safari Can't Connect Online ...
Safari will no longer go online ... Just happened this morning. I tried rebooting the router many times. Also rebooted the Modem. Restarted my MacPro many times .... Trashed Safari and reinstalled fresh copy from Apple. Safari still will not go online at all. Continue to get this error message:...
vja4Him Mac Support 4 08-26-2011 09:46 PM
Computer freezing, firefox freezing
I don't know what else to say other than my computer has been freezing and firefox has been freezing lately. I called the manufacturer and he said to restore windows to factory settings, so I did that. Things were great for a week or so, but recently my computer has begun freezing again. It happens...
colinmergens Inactive Malware Help Topics 0 02-27-2011 01:02 AM
Need some help. Virus/malware Thanks!
:upset: Tons of popup windows saying this file is infected and that file is infected, do I want to open up my security software (and this isn't my CA security suite doing this). Even if I'm using Firefox random windows in IE will open with (******.com/porno.com/adult.com). Hardly any...
R_Willis Inactive Malware Help Topics 7 01-20-2011 09:50 AM

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is on
Smilies are on
[IMG] code is on
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Post a Question


» Site Navigation
 > FAQ
  > 10.0.0.2
Powered by vBadvanced CMPS v3.2.3


All times are GMT -7. The time now is 01:19 PM.


Powered by vBulletin® Version 3.8.8
Copyright ©2000 - 2020, vBulletin Solutions, Inc.
vBulletin Security provided by vBSecurity v2.2.2 (Pro) - vBulletin Mods & Addons Copyright © 2020 DragonByte Technologies Ltd.
User Alert System provided by Advanced User Tagging v3.1.0 (Pro) - vBulletin Mods & Addons Copyright © 2020 DragonByte Technologies Ltd.
Copyright 2001 - 2018, Tech Support Forum

Windows 10 - Windows 7 - Windows XP - Windows Vista - Trojan Removal - Spyware Removal - Virus Removal - Networking - Security - Top Web Hosts