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Neat Mobile Scanner 2008 Driver for Mac - Help Needed

This is a discussion on Neat Mobile Scanner 2008 Driver for Mac - Help Needed within the Mac Support forums, part of the Tech Support Forum category. Hello - I need help finding a driver for the Neat Mobile Scanner 2008 for Mac. I have MacBook 13-inch


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Old 03-01-2019, 09:16 AM   #1
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Hello - I need help finding a driver for the Neat Mobile Scanner 2008 for Mac. I have MacBook 13-inch aluminum body lat 2008 with the following configuration:
  • 2.4 GHz Intel Core 2 Duo processor
  • 8 GB 1067 MHz DDR3 memory

The Neat Company support no longer has this driver for download on their support webpages.


Thanks!
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Old 03-01-2019, 09:26 AM   #2
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Try a newer driver. You can uninstall it if it doesn't work. Don't go to a 3rd party driver.
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Old 03-01-2019, 09:37 AM   #3
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Thanks, but no dice. My OS is too old, and I cannot upgrade with the processor onboard.
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Old 03-01-2019, 09:44 AM   #4
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Neat does have a page with certified 3rd party scanners - https://support.neat.com/helpcenter/...arty-scanners/.
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Old 03-01-2019, 10:30 AM   #5
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Fine. I meant what people find when going through questionable sources on the web.
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Old 03-01-2019, 10:57 AM   #6
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Thanks. Much appreciated. I'm incorrect about the Neat support ... that link is if one wants to use 3rd party scanners with the Neat management software.
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Old 03-01-2019, 02:31 PM   #7
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If you are on 10.11 El Capitan, follow the steps below:
Right click (or CTRL + click) the Scanner Driver file that you dragged into the Devices folder and choose Open. If you see the following message click Open again. You will only have to do this once to allow the driver permission to run. Reboot your computer, and then to try scanning, follow the steps here.
mac open driver

https://support.neat.com/helpcenter/...anner-drivers/
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Old 03-04-2019, 09:56 AM   #8
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Thanks spunk.funk - I tried this, but it doesn't work. I get the following message:

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Old 03-04-2019, 09:58 AM   #9
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Thanks, but I continue to get this message:
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Old 03-04-2019, 07:27 PM   #10
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Try these links: https://www.christopherprice.net/nea...ives-3430.html
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Old 03-05-2019, 08:56 AM   #11
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Thanks! I was able to download the older version, but now I cannot find the scanner in my devices list.
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Old 03-05-2019, 01:34 PM   #12
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Reinstall it.
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Old 03-05-2019, 01:50 PM   #13
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That's the challenge. It is not plug and play ... my system is not recognizing it and I do not have an installation disc.
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Old 03-05-2019, 02:23 PM   #14
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See if this helps: https://support.neat.com/helpcenter/...tion-software/
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Old 03-05-2019, 05:32 PM   #15
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Remove the USB cable from the computer end, restart the computer. When the computer fully loads, turn on the scanner and plug in the USB Cable. Go to System Preferences/Printers. If the scanner is not listed, click the + and Add the Scanner
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Old 03-06-2019, 06:43 AM   #16
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Thanks. I've already tried that, but the scanner is not recognized. No worries. Thanks for all of your help.
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Old 03-06-2019, 08:19 AM   #17
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Does it show in the "famous" Unknown Device in the Device Manager?
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Old 03-06-2019, 09:28 AM   #18
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Unfortunately, no. I've send a note to Christopher Price, referenced in spunk.funk's note #10 above, to see if he can help. Thanks again.
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Old 03-06-2019, 06:50 PM   #19
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Corday, NJB1967 is on a Mac, and does not have a Device Manager.
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Old 03-07-2019, 05:33 AM   #20
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Meant SI. Sorry about my Windows terminology, but Post #18 indicates NJB1967 knew what I meant.
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