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Mail preferences and multiplying message windows

This is a discussion on Mail preferences and multiplying message windows within the Mac Support forums, part of the Tech Support Forum category. I've got an issue that is driving me batty. I'm running Mac OS 10.11.4 on a Macbook Air. I want


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Old 05-14-2016, 12:32 PM   #1
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I've got an issue that is driving me batty. I'm running Mac OS 10.11.4 on a Macbook Air. I want to change my default email client from Mail to Airmail. When I open Mail, it hesitates for a minute, then starts to open dozens (hundreds?) of message windows, along with dialogs about one of the SMTP servers not being available. This happens ad nauseum until I force quit Mail. I cannot get to the preferences while it's happening...I've tried to choose prefs before the windows start multiplying, but it won't let me.

SO - I thought I'd just delete Mail completely, along with all its settings and messages (which are backed up), to prevent the multiple window issue, but I cannot seem to delete Mail using any of the guidance I've found without opening Mail first...which causes the problem again.

I keep thinking that maybe there is a command line instruction I could use, or something in the about:config menu, but I'm at a loss. All I want is to change the email client...but I can't keep Mail from opening infinite message windows when I try to change prefs.

Any suggestions? Thank you!
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Old 05-15-2016, 10:34 AM   #2
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I would try this:

Open a Finder window
Menu: Go -> Go to Folder
Type: ~/Library/Mail/V2
Click the Go button

You will see folders and files for accounts. In a PLIST file. Save a copy somewhere for backup... and then delete the file.

This should remove all of the Accounts in Mail. Once that is done, try opening mail again. Having no accounts available should prevent it from trying to send SMTP mail.
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Old 05-15-2016, 02:29 PM   #3
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Thank you, MartyF81! I did as you said, and had to also delete a V3 folder, but it worked. Thank you for your help!
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