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MacBook Crashed

This is a discussion on MacBook Crashed within the Mac Support forums, part of the Tech Support Forum category. Hello Everyone, After not using my laptop for about 8 months, I was updating it to the latest iOS. In


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Old 07-11-2018, 01:12 PM   #1
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Hello Everyone,

After not using my laptop for about 8 months, I was updating it to the latest iOS. In the middle of the updated, I lost connection to my wifi. The loading bar froze and was in idle in the same spot for 3 hours...

I couldn't really move off the screen, did a quick google search (on a different computer) and someone suggested rebooting. I restarted my laptop and now I can't login.

I keeps crashing and these are the two screens I keep seeing after I try logging in:





I wanted to drop my laptop off at a local shop, but they are charging $125 per hour with a 1 hour minimum. I don't have that kind of money.

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Old 07-11-2018, 02:08 PM   #2
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Old 07-11-2018, 02:33 PM   #3
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Originally Posted by bassfisher6522 View Post
I can't even login to complete these steps.
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Old 07-11-2018, 07:29 PM   #4
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If you have WiFi Connection, Restart the computer and hold down the Command+R key to enter Recovery Mode, then Reinstall the OS
https://support.apple.com/en-us/HT201314
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Old 07-17-2018, 11:05 AM   #5
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That is a kernel panic which means the OS is hosed. When you turn the PC on hold down the shift key until it loads. This is the same as Windows, putting it in Safe Mode where it'll only load the bare necessary files. If it panics again, then you have to reinstall the OS. Do this by going into the recover mode like spunk.funk said. If you have access to another Mac, you can create a bootable USB OS installer. Other then that, taking it to an Apple store is the best option.
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