01-26-2017, 08:59 AM
Join Date: Mar 2008
Location: Kentucky, US
OS: Ubuntu 14.04, Lubuntu 16.04, Mint 17.3 and CentOS 6.6
I have been working on restoring a friends iPad2.
Apparently, grandkids attempted to enter her password more than
six times and disabled the tablet.
I have attempted to restore or update the system using Apple iTunes.
However, with each attempt, I receive the same error:
"The iPad could not be restored. An unknown error occurred (4013)"
I have tried multiple computers with iTunes to accomplish this task and
today tried using another data cable with the same results.
Not sure what to try next.
Thanks for you input.