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iPad 2 stuck in update loop after ios 9 update

This is a discussion on iPad 2 stuck in update loop after ios 9 update within the Mac Support forums, part of the Tech Support Forum category. Guys, my niece recently updated her iPad to the current os and now it's stuck in update mode and even


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Old 09-21-2015, 10:37 AM   #1
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Guys, my niece recently updated her iPad to the current os and now it's stuck in update mode and even a hard reset does not help. Any ideas?
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Old 09-21-2015, 12:02 PM   #2
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If you can connect the iPad to another computer with iTunes, you can reset it. Apple iPad hard reset
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Old 09-21-2015, 12:09 PM   #3
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or try the following

1. Connect your iOS device to your computer and open iTunes.
2. Select your device. If you don't see it listed, force restart your device by pressing and holding both the Sleep/Wake and Home button for at least 10 seconds, until you see the Apple logo.
3. If you made an iTunes backup of your device before updating to iOS 9, restore your device from that backup. If not, you need to make a backup of your device in iTunes, then restore from that backup.
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Old 09-21-2015, 12:52 PM   #4
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They got it sorted, but Apple said others are having similar problems.
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Old 09-21-2015, 01:00 PM   #5
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That's correct, I was intending asking my son to help, but he was in and out to fast tonight as he was teaching at cadets at 7.00 so grabbed food and was gone, I believe in some cases backups have been an issue when getting installed.
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Old 09-21-2015, 01:48 PM   #6
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They had never backed up the machine before...bet they'll keep it backed up now!
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