Go Back   Tech Support Forum > Alternative Computing > Mac Support

User Tag List

Fed Ex page can't be deleted!!

This is a discussion on Fed Ex page can't be deleted!! within the Mac Support forums, part of the Tech Support Forum category. I am new to the Mac world , this is my first Mac and having issues. I don't like not


Closed Thread
 
Thread Tools Search this Thread
Old 10-16-2017, 02:40 PM   #1
Registered Member
 
lennonforever's Avatar
 
Join Date: May 2008
Location: Purgatory
Posts: 324
OS: Win 10



I am new to the Mac world , this is my first Mac and having issues. I don't like not knowing where my files are.

I tried to find a tracking number for a package.
All of a sudden , I'm agreeing to download the page to find it!

I don't know what happened but when I click on a new tab , after opening Mozilla start page, this page comes up with the address of

New Tab

I cannot get rid of it! I don't know where to find it on my computer, It's not in downloads , nor documents etc.
If I were on my MS computer I could find it and delete it.

I ran Malwarebytes but nothing was found. Is this a virus? Can someone help me?
lennonforever is offline  
Sponsored Links
Advertisement
 
Old 10-16-2017, 03:03 PM   #2
Administrator
Team Manager, Gaming
Team Manager, Microsoft Support
Team Manager, Hardware Team
Microsoft MVP
 
Wrench97's Avatar

Microsoft Most Valuable Professional
 
Join Date: May 2008
Location: S.E. Pennsylvania
Posts: 54,007
OS: Win7



It appears to have changed your start page, that's not a FedEx page but a web site that will auto-detect any carrier from the tracking number.

I'm not a Mac guy but look for a Options page to see if there is setting for what to display when a new tab or when the browser opens like it does in Windows.

Click image for larger version

Name:	newpage.JPG
Views:	51
Size:	87.8 KB
ID:	314513
Wrench97 is online now  
Old 10-16-2017, 03:28 PM   #3
Registered Member
 
lennonforever's Avatar
 
Join Date: May 2008
Location: Purgatory
Posts: 324
OS: Win 10



Thanks Wrench- I have been to the preference page of Mozilla and I do have checked
open tab in new window. Also, my start page is Mozilla.
The problem is when I open a new page this insane thing opens. I searched and found out it's a "hijacker". I don't know what to do. Thanks for your suggestion.
lennonforever is offline  
Sponsored Links
Advertisement
 
Old 10-16-2017, 03:45 PM   #4
Administrator
Team Manager, Gaming
Team Manager, Microsoft Support
Team Manager, Hardware Team
Microsoft MVP
 
Wrench97's Avatar

Microsoft Most Valuable Professional
 
Join Date: May 2008
Location: S.E. Pennsylvania
Posts: 54,007
OS: Win7



Yes it's a hijacker but low level as it usually lives as a bookmark or option setting.

See if this helps > https://support.mozilla.org/en-US/kb...e-new-tab-page
Wrench97 is online now  
Old 10-16-2017, 04:00 PM   #5
Microsoft-Team Manager
Hardware - Team Manager
 
joeten's Avatar
 
Join Date: Dec 2008
Location: Glasgow Scotland
Posts: 68,180
OS: win 10 Home



Couple of ideas here https://support.norton.com/sp/en/uk/...rProfile_en_us
__________________






Eliminate all other factors, and the one which remains must be the truth.
joeten is offline  
Old 10-16-2017, 05:25 PM   #6
Registered Member
 
lennonforever's Avatar
 
Join Date: May 2008
Location: Purgatory
Posts: 324
OS: Win 10



Nailed it!!! Thank you both so much!! It was indeed an extension !!

It's gone
lennonforever is offline  
Old 10-17-2017, 01:26 AM   #7
Microsoft-Team Manager
Hardware - Team Manager
 
joeten's Avatar
 
Join Date: Dec 2008
Location: Glasgow Scotland
Posts: 68,180
OS: win 10 Home



Glad it worked out for you.
__________________






Eliminate all other factors, and the one which remains must be the truth.
joeten is offline  
Old 10-18-2017, 04:22 PM   #8
Registered Member
 
lennonforever's Avatar
 
Join Date: May 2008
Location: Purgatory
Posts: 324
OS: Win 10



YOU ALL ROCK!!!
lennonforever is offline  
Closed Thread

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Similar Threads
Thread Thread Starter Forum Replies Last Post
Help please! Computer is a mess
Hi, My family's computer is a mess. Nothing on Chrome and IE will load, Firefox loads one page then there is a ton of pop ups and won't load anymore. It's sluggish. I've uninstalled programs that were obvious malware like Fast Clean Pro and ran the antivirus they had installed, as well as spybot...
Viridian Inactive Malware Help Topics 14 10-09-2015 11:52 AM
SpyHunter Loop-de-Loop
Good Afternoon, In an attempt to check for viruses/malware, I made the mistake of installing SpyHunter. Well, it went into a loop that was very difficult to get out of. I uninstalled it using the windows program uninstall but it kept looping. I searched around and found out that registry...
catbiz Inactive Malware Help Topics 73 10-24-2013 03:09 PM
CPU at 100% most of the time.
Hi guys, Lately I have been having a problem with my PC. On several occasions my PC has slowed right down and virtually ground to a halt. When I've checked it with Task Manager, it shows that the processor is running at 100%, and that there are over 40 processes running at once. This can happen...
Hairymartin1966 Resolved HJT Threads 35 08-09-2013 11:33 AM
Random/rare STOP0x1E
Been fighting against this one for a while now and couldn't figure out the cause, especially since the crashes come and go and are very rare... anyway, here is the data: OS - Windows 7 x64 SP1 OEM (MSDNAA version) Age of system: one and a half years Age of OS installation: a month ...
Soukyuu BSOD, App Crashes And Hangs 3 09-26-2011 11:16 AM

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is on
Smilies are on
[IMG] code is on
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Post a Question


» Site Navigation
 > FAQ
  > 10.0.0.2
Powered by vBadvanced CMPS v3.2.3


All times are GMT -7. The time now is 02:45 PM.


Powered by vBulletin® Version 3.8.8
Copyright ©2000 - 2020, vBulletin Solutions, Inc.
vBulletin Security provided by vBSecurity v2.2.2 (Pro) - vBulletin Mods & Addons Copyright © 2020 DragonByte Technologies Ltd.
User Alert System provided by Advanced User Tagging v3.1.0 (Pro) - vBulletin Mods & Addons Copyright © 2020 DragonByte Technologies Ltd.
Copyright 2001 - 2018, Tech Support Forum

Windows 10 - Windows 7 - Windows XP - Windows Vista - Trojan Removal - Spyware Removal - Virus Removal - Networking - Security - Top Web Hosts