This is a discussion on Cant access an online shop within the Mac Support forums, part of the Tech Support Forum category. Hi,
My first post of the forum. I am trying to access this online shoe store situated in the UK.
My first post of the forum. I am trying to access this online shoe store situated in the UK. Ever since I moved to my house at University whenever i try to access any product on this website or any page which is linked to the homepage i receive a 403 Forbidden error which states :
You do not have permission to access this document.
Web Server at lostferret.co.uk
The website does not work on any device in our house connected to our broadband. I proceeded by calling my internet provider and they confirmed its not to do with them and they cant do anything about it and that its most likely an IP block by the company. After calling the company they confirmed to me that it is against their policy to block ip addresses or to prevent people from accessing their website. I am very confused as when i google this error message it appears that this only occurs when creating your own website and not when trying to access another website.
Any help will be appreciated.
Sorry to clarify, I am living in my own house near the university with my own router and network. I have checked and have nothing blocked or any restrictions. The wierd thing is that I could access this site before christmas and now i cant.
Thanks for the reply