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This is a discussion on secure sites within the Internet Explorer & Edge Forum forums, part of the Tech Support Forum category. does anyone know how i can access secure sites. i've been on the phone to aol all morning and they


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Old 04-18-2006, 04:17 AM   #1
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does anyone know how i can access secure sites.
i've been on the phone to aol all morning and they cant help me

any help would be very much apperciated

craig
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Old 04-18-2006, 05:47 AM   #2
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Hi...

Have you tried adding the secured sites to your trusted zones in IE properties?

Also, would be helpful knowing what AOL have advised you to try so far such as clearing cookies, temp files, resetting web settings, restoring defaults in advanced, checking SSL options in advanced options, trying a different proxy etc etc.

Also, what error messages do you receive in IE when you try to load a secure page?

And finally, may be worth a go trying with Firefox browser...it's free, very secure and marginally faster than IE. Sometimes if things work ok with one browser and not another, you can rule out problems with the ISP or server etc :-)
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