I help out part-time at my local library. One of our research stations (Win2k), just can't seem to remember the login/password info for a site we frequently access. We make sure the "save password" box is checked when logging in. After IE is closed and restarted, when a patron tries to log in, the username/password fields are blank, even though we saved it previously.
We have that info saved on our other research stations and the info never gets lost. It's just this one problem system. All the systems are running Win2K and have latest IE version and updates. All the settings are near identical.
The site in question is www.corptech.com
. It is the login part to their secure site. It is a research database in which we allow patrons to access. That is why we keep all the login/password info saved, so patrons can go directly into the site. The problem system can never remember this info, so we always have to retype the info to login, which is a hassle.
I have double-checked the settings (autocomplete, privacy settings etc.), run adware/spyware/virus scans and uninstall/reinstalled IE. I'm still having this password problem. I downloaded Firefox and the password manager remembers the info successfully everytime. But not IE on this one system. So it seems to me something is wrong with IE. I have even tried clearing all the cache, cookies, temp files, then reattempting to login and save the info. It still isn't remembering.
Every system at the library seems to have no problem with remembering the login/password. It is just this one system. When you go to login, the user/password fields are blank...even though we did check Save/Remember password etc. previously.
Any suggestions would be greatly appreciated.