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Virus confusion

This is a discussion on Virus confusion within the Virus/Trojan/Spyware Help forums, part of the Tech Support Forum category. My laptop is a Surface pro 3, running the latest windows 10, Office 2013 Pro with Bitdefender Total Security and

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Old 06-09-2017, 12:21 AM   #1
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Posts: 138

My laptop is a Surface pro 3, running the latest windows 10, Office 2013 Pro with Bitdefender Total Security and recently the free version of Malwarebytes. My phone a Lumia 950. I have several email accounts, two from my internet provider and two using my own domain, hosted by the same provider.

Over the past several months the amount of spam has dramatically increased, especially on the accounts from my own domain. Generally identified as spam and sometimes picking up legitimate mail. This has been annoying but with now success in preventing it, I have simply put up with it.

However, more recently, I have received notices from my provider, that some messages with attachments containing virus were blocked. As I check the sender it is my domain, but not one of my email address. And very recently an old Facebook account was reactivated, but not by me.(for this I have notified Facebook but have not yet received a reply).

It is not uncommon for me to receive fake messages addressed to my domain but not acctually one of my emails. However the current notices reflecting messages sent from my account is more of a problem for me.

Detail scans from both Malwarebytes and bitdefender say all ok. Can you help?
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