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This is a discussion on Ransomware? within the Virus/Trojan/Spyware Help forums, part of the Tech Support Forum category. A lady I do a lot of tech work for just contacted me and said that when she starts her


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Old 02-16-2017, 01:39 PM   #1
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A lady I do a lot of tech work for just contacted me and said that when she starts her laptop she gets an audio message that says "But our support engineers can walk you through the removal process over the phone if you close this page before calling us we will be forced to disable your computer to prevent further damage to our network".

Any ideas? I don't trust her browsing, not that she goes to the wrong websites on purpose, but she insists on using Yahoo search engine and half of the time clicks the top results (ads).
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