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This is a discussion on not sure where to post... within the Virus/Trojan/Spyware Help forums, part of the Tech Support Forum category. A few days ago, my McAfee was expiring and I, based on the advice of a friend, chose to purchase


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Old 01-27-2015, 07:57 AM   #1
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OS: microsoft 8.1



A few days ago, my McAfee was expiring and I, based on the advice of a friend, chose to purchase a different antivirus- Webroot. Soon after downloading, I began to experience frozen pages and pages becoming unresponsive. I contacted Webroot and asked to be reimbursed and removed it from my computer. Upon another friends advice, I turned on windows defender, which scanned my computer- finding no issues. I currently have this turned on and am still having the same issues. I appreciate any help.'
Thanks, Dawn
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Old 01-27-2015, 11:08 AM   #2
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Hello and Welcome to TSF.

If you haven't already, please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.

------------------------------------------------------

This tool will remove any remnants of Webroot.

Please download Webroot Upgrade/Cleanup Tool and Save it to your Desktop.
  • Close all programs.
  • Double-click WRUpgradeTool.exe then click 'Run'.
  • In Vista/Win7, right-click and choose 'Run as administrator'.
  • Follow the on-screen instructions.
  • Upon completion, you will receive the message "Removal procedures have been completed."
  • Reboot your computer if not prompted already.
  • Then delete WRUpgradeTool.exe from your desktop.
------------------------------------------------------

Please download AdwCleaner from here and save it to your desktop.
  • Do NOT click the green 'Download' button(if visible).
  • Click the blue 'Download now @bleepingcomputer' button.
  • Run AdwCleaner and select Scan
  • Once the Scan is done, select Clean
  • Once done it will ask to reboot, please allow the reboot.
  • On reboot, a log will be produced. It can also be found at C:\AdwCleaner\AdwCleaner[S#].txt
  • Please copy/paste the contents of the log in your next reply.
------------------------------------------------------

Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system.
If you are not sure which version applies to your system download both of them and try to run them.
Only one of them will run on your system, that will be the right version.
  • Double-click to run it. When the tool opens click Yes to the disclaimer.
  • Make sure the Addition.txt button is ticked.
  • Press Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  • The first time the tool is run, it also makes another log (Addition.txt). Please attach it to your reply.
------------------------------------------------------
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Old 01-27-2015, 03:16 PM   #3
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Thank you, I will do this now and I will let you know.
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Old 01-27-2015, 03:41 PM   #4
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OS: microsoft 8.1



okay here are the results:
# AdwCleaner v4.109 - Report created 27/01/2015 at 18:23:32
# Updated 24/01/2015 by Xplode
# Database : 2015-01-26.1 [Live]
# Operating System : Windows 8.1 (64 bits)
# Username : Dawn - DEEVY
# Running from : C:\Users\Dawn\Downloads\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****

Service Deleted : YahooAUService
[#] Service Deleted : {6fcd6092-9615-4f7f-8898-8df53980e5d2}w64

***** [ Files / Folders ] *****

Folder Deleted : C:\Windows\SysWOW64\config\systemprofile\AppData\Roaming\Systweak
Folder Deleted : C:\Users\Dawn\AppData\Local\Rocket
Folder Deleted : C:\Users\Dawn\AppData\Local\torch
Folder Deleted : C:\Users\Dawn\AppData\Roaming\1H1Q
Folder Deleted : C:\Users\Dawn\AppData\Roaming\RocketUpdater
Folder Deleted : C:\Users\Dawn\AppData\Roaming\Systweak
File Deleted : C:\Users\Public\Desktop\eBay.lnk
File Deleted : C:\Windows\System32\roboot64.exe
File Deleted : C:\Users\Dawn\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.zabasearch.com_0.localstorage
File Deleted : C:\Users\Dawn\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.zabasearch.com_0.localstorage-journal

***** [ Scheduled Tasks ] *****

Task Deleted : Rocket Updater

***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Deleted : HKCU\Software\Google\Chrome\Extensions\ibnjmihbbanannlbobkbmnmckjnmdnom
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\ibnjmihbbanannlbobkbmnmckjnmdnom
Key Deleted : [x64] HKLM\SOFTWARE\Google\Chrome\Extensions\ibnjmihbbanannlbobkbmnmckjnmdnom
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\superfish.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\Superfish - Visual Search and Image Recognition
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{058F0E48-61CA-4964-9FBA-1978A1BB060D}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{18F33C35-8EF2-40D7-8BA4-932B0121B472}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1AA60054-57D9-4F99-9A55-D0FBFBE7ECD3}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{5A4E3A41-FA55-4BDA-AED7-CEBE6E7BCB52}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{459DD0F7-0D55-D3DC-67BC-E6BE37E9D762}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4E6354DE-9115-4AEE-BD21-C46C3E8A49DB}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{FC073BDA-C115-4A1D-9DF9-9B5C461482E5}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{A2D733A7-73B0-4C6B-B0C7-06A432950B66}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{4E6354DE-9115-4AEE-BD21-C46C3E8A49DB}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{FC073BDA-C115-4A1D-9DF9-9B5C461482E5}
Key Deleted : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{014DB5FA-EAFB-4592-A95B-F44D3EE87FA9}
Key Deleted : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{77AA745B-F4F8-45DA-9B14-61D2D95054C8}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{77AA745B-F4F8-45DA-9B14-61D2D95054C8}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}
Key Deleted : HKCU\Software\InstallCore
Key Deleted : HKCU\Software\Rocket Browser
Key Deleted : HKCU\Software\RocketUpdater
Key Deleted : HKCU\Software\systweak
Key Deleted : HKCU\Software\torch
Key Deleted : HKCU\Software\WEDLMNGR
Key Deleted : HKLM\SOFTWARE\systweak
Key Deleted : HKLM\SOFTWARE\torch

***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.17416


-\\ Google Chrome v

[C:\Users\Dawn\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://search.aol.com/aol/search?q={searchTerms}
[C:\Users\Dawn\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://www.ask.com/web?q={searchTerms}
[C:\Users\Dawn\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://rocket-find.com/results.php?f=4&q={searchTerms}&a=rckt_dsites02_14_28_ch&cd=2XzuyEtN2Y1L1Qzu0AtD0DtA0CtCyC0FtAtDtDzytBtByCtCtN0D0Tzu0SzytBtDtN1L2XzutBtFtBtCtFtCyEtFtDtN1L1CzutCyEtBzytDyD1V1TtN1L1G1B1V1N2Y1L1Qzu2SyD0D0AyCzyyEtC0AtGyCtB0E0DtG0FyCtByCtG0CzyyDtCtGtCtDtD0E0BtBtAzzyB0B0E0D2QtN1M1F1B2Z1V1N2Y1L1Qzu2SyCyD0CzyzytCzytAtGtAtCyEtDtG0EyD0A0CtG0DtBtCtAtGyD0A0EyC0DyC0AtCtByEyB0B2Q&cr=893223336&ir=
[C:\Users\Dawn\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://rocket-find.com/results.php?f=4&q={searchTerms}&a=rckt_dsites02_14_28_ch&cd=2XzuyEtN2Y1L1Qzu0AtD0DtA0CtCyC0FtAtDtDzytBtByCtCtN0D0Tzu0SzytBtDtN1L2XzutBtFtBtCtFtCyEtFtDtN1L1CzutCyEtBzytDyD1V1TtN1L1G1B1V1N2Y1L1Qzu2SyD0D0AyCzyyEtC0AtGyCtB0E0DtG0FyCtByCtG0CzyyDtCtGtCtDtD0E0BtBtAzzyB0B0E0D2QtN1M1F1B2Z1V1N2Y1L1Qzu2SyCyD0CzyzytCzytAtGtAtCyEtDtG0EyD0A0CtG0DtBtCtAtGyD0A0EyC0DyC0AtCtByEyB0B2Q&cr=893223336&ir=

*************************

AdwCleaner[R0].txt - [6088 octets] - [27/01/2015 18:21:17]
AdwCleaner[S0].txt - [5325 octets] - [27/01/2015 18:23:32]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [5385 octets] ##########

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 24-01-2015 01
Ran by Dawn (administrator) on DEEVY on 27-01-2015 18:29:39
Running from C:\Users\Dawn\Downloads
Loaded Profiles: Dawn (Available profiles: Dawn)
Platform: Windows 8.1 (X64) OS Language: English (United States)
Internet Explorer Version 11 (Default browser: Chrome)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: FRST Tutorial - How to use Farbar Recovery Scan Tool - Malware Removal Guides and Tutorials

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

() C:\Program Files\Hewlett-Packard\SimplePass\cachesrvr.exe
(Softex Inc.) C:\Program Files\Hewlett-Packard\SimplePass\OmniServ.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RTKAUDIOSERVICE64.EXE
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
(Microsoft Corporation) C:\Windows\System32\wlanext.exe
(Andrea Electronics Corporation) C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe
(Hewlett-Packard Development Company, L.P.) C:\Program Files (x86)\Hewlett-Packard\HP System Event\HPWMISVC.exe
(Intel(R) Corporation) C:\Program Files\Intel\iCLS Client\HeciServer.exe
(McAfee, Inc.) C:\Program Files (x86)\McAfee\SiteAdvisor\mcsacore.exe
(Microsoft Corporation) C:\Windows\SysWOW64\rundll32.exe
(Microsoft Corporation) C:\Windows\System32\rundll32.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
(Microsoft Corporation) C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.5.9600.20689_x64__8wekyb3d8bbwe\livecomm.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
() C:\Program Files\Hewlett-Packard\SimplePass\opvapp.exe
(Intel Corporation) C:\Windows\System32\igfxsrvc.exe
(Intel Corporation) C:\Windows\System32\hkcmd.exe
(Intel Corporation) C:\Windows\System32\igfxpers.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Integrated Clock Controller Service\ICCProxy.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe
(Hewlett-Packard) C:\Program Files\Hewlett-Packard\SimplePass\HPSmplPass.exe
(Hewlett-Packard) C:\Program Files\Hewlett-Packard\SimplePass\OPBHOBroker.exe
(Hewlett-Packard) C:\Program Files\Hewlett-Packard\SimplePass\OPBHOBrokerDsktop.exe
(Hewlett-Packard Development Company, L.P.) C:\Program Files (x86)\Hewlett-Packard\HP System Event\HPMSGSVC.exe
(Apple Inc.) C:\Program Files (x86)\iTunes\iTunesHelper.exe
(Apple Inc.) C:\Program Files\iPod\bin\iPodService.exe
(CyberLink) C:\Program Files (x86)\CyberLink\Power2Go8\CLMLSvc_P2G8.exe
(CyberLink) C:\Program Files (x86)\CyberLink\PowerDVD12\Kernel\DMS\CLMSMonitorServicePDVD12.exe
(CyberLink) C:\Program Files (x86)\CyberLink\PowerDVD12\Kernel\DMS\CLMSServerPDVD12.exe
(Hewlett-Packard Company) C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\jhi_service.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
(Microsoft Corporation) C:\Program Files\WindowsApps\Microsoft.Reader_6.3.9654.17499_x64__8wekyb3d8bbwe\glcnd.exe
(Microsoft Corporation) C:\Windows\System32\wbem\WMIADAP.exe


==================== Registry (Whitelisted) ==================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\...\Run: [RTHDVCPL] => C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe [7199448 2013-09-02] (Realtek Semiconductor)
HKLM\...\Run: [SimplePass] => C:\Program Files\Hewlett-Packard\SimplePass\HPSmplPass.exe [2758200 2013-10-14] (Hewlett-Packard)
HKLM\...\Run: [OPBHOBroker] => C:\Program Files\Hewlett-Packard\SimplePass\OPBHOBroker.exe [155704 2013-10-14] (Hewlett-Packard)
HKLM\...\Run: [OPBHOBrokerDesktop] => C:\Program Files\Hewlett-Packard\SimplePass\OPBHOBrokerDsktop.exe [155704 2013-10-14] (Hewlett-Packard)
HKLM\...\Run: [SynTPEnh] => C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [2780912 2013-09-20] (Synaptics Incorporated)
HKLM-x32\...\Run: [YouCam Service] => C:\Program Files (x86)\CyberLink\YouCam\YouCamService.exe [267224 2013-09-01] (CyberLink Corp.)
HKLM-x32\...\Run: [HPMessageService] => C:\Program Files (x86)\Hewlett-Packard\HP System Event\HPMSGSVC.exe [1045304 2013-10-08] (Hewlett-Packard Development Company, L.P.)
HKLM-x32\...\Run: [iTunesHelper] => C:\Program Files (x86)\iTunes\iTunesHelper.exe [157480 2014-10-15] (Apple Inc.)
HKLM\...\RunOnce: [NCPluginUpdater] => C:\Program Files (x86)\Hewlett-Packard\HP Health Check\ActiveCheck\product_line\NCPluginUpdater.exe [21720 2014-12-16] (Hewlett-Packard)
Winlogon\Notify\igfxcui: C:\Windows\system32\igfxdev.dll (Intel Corporation)
HKLM\...\Policies\Explorer: [NoControlPanel] 0
HKLM\...\Policies\Explorer: [NoFolderOptions] 0
HKU\S-1-5-21-2627007216-2450592669-3685249617-1001\...\Run: [Google Update] => C:\Users\Dawn\AppData\Local\Google\Update\GoogleUpdate.exe [116648 2014-07-08] (Google Inc.)
HKU\S-1-5-21-2627007216-2450592669-3685249617-1001\...\Run: [Messenger (Yahoo!)] => C:\Program Files (x86)\Yahoo!\Messenger\YahooMessenger.exe [6595928 2012-05-25] (Yahoo! Inc.)

==================== Internet (Whitelisted) ====================

(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Start Page = about:blank
HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = https://g.msn.com/HPNOT14/1
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Default_Page_URL = https://g.msn.com/HPNOT14/1
HKU\S-1-5-21-2627007216-2450592669-3685249617-1001\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
HKU\S-1-5-21-2627007216-2450592669-3685249617-1001\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = https://g.msn.com/HPNOT14/1
StartMenuInternet: IEXPLORE.EXE - iexplore.exe
SearchScopes: HKLM -> {BAE4F637-EDFF-4DB0-A008-A612D6679290} URL = https://www.amazon.com/exec/obidos/redirect?link_code=ur2&camp=1789&tag=connorswebguidec&creative=9325&path=https://www.amazon.com/exec/obidos/redirect?link_code=ur2&camp=1789&tag=connorswebguidec&creative=9325&path=https://www.amazon.com/exec/obidos/redirect?link_code=ur2&camp=1789&tag=connorswebguidec&creative=9325&path=https://www.amazon.com/s/ref=azs_osd_iea?ie=UTF-8&tag=hp-us2-vsb-20&link%5Fcode=qs&index=aps&field-keywords={searchTerms}
SearchScopes: HKLM -> {D944BB61-2E34-4DBF-A683-47E505C587DC} URL = Electronics, Cars, Fashion, Collectibles, Coupons and More | eBay ?mpre=http%3A%2F%2Fwww.ebay.com%2Fsch%2F%3F_nkw%3D{searchTerms}&keyword={searchTerms}
SearchScopes: HKLM-x32 -> {BAE4F637-EDFF-4DB0-A008-A612D6679290} URL = https://www.amazon.com/exec/obidos/redirect?link_code=ur2&camp=1789&tag=connorswebguidec&creative=9325&path=https://www.amazon.com/exec/obidos/redirect?link_code=ur2&camp=1789&tag=connorswebguidec&creative=9325&path=https://www.amazon.com/exec/obidos/redirect?link_code=ur2&camp=1789&tag=connorswebguidec&creative=9325&path=https://www.amazon.com/s/ref=azs_osd_iea?ie=UTF-8&tag=hp-us2-vsb-20&link%5Fcode=qs&index=aps&field-keywords={searchTerms}
SearchScopes: HKLM-x32 -> {D944BB61-2E34-4DBF-A683-47E505C587DC} URL = Electronics, Cars, Fashion, Collectibles, Coupons and More | eBay ?mpre=http%3A%2F%2Fwww.ebay.com%2Fsch%2F%3F_nkw%3D{searchTerms}&keyword={searchTerms}
SearchScopes: HKU\.DEFAULT -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-19 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-20 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-21-2627007216-2450592669-3685249617-1001 -> {A3ED58F5-CE85-45C5-8CAB-44A1A610F0EF} URL = https://search.yahoo.com/search?fr=mcafee&type=B014US400D20140822&p={SearchTerms}
SearchScopes: HKU\S-1-5-21-2627007216-2450592669-3685249617-1001 -> {BAE4F637-EDFF-4DB0-A008-A612D6679290} URL = https://www.amazon.com/exec/obidos/redirect?link_code=ur2&camp=1789&tag=connorswebguidec&creative=9325&path=https://www.amazon.com/exec/obidos/redirect?link_code=ur2&camp=1789&tag=connorswebguidec&creative=9325&path=https://www.amazon.com/exec/obidos/redirect?link_code=ur2&camp=1789&tag=connorswebguidec&creative=9325&path=https://www.amazon.com/s/ref=azs_osd_iea?ie=UTF-8&tag=hp-us2-vsb-20&link%5Fcode=qs&index=aps&field-keywords={searchTerms}
SearchScopes: HKU\S-1-5-21-2627007216-2450592669-3685249617-1001 -> {D944BB61-2E34-4DBF-A683-47E505C587DC} URL = Electronics, Cars, Fashion, Collectibles, Coupons and More | eBay ?mpre=http%3A%2F%2Fwww.ebay.com%2Fsch%2F%3F_nkw%3D{searchTerms}&keyword={searchTerms}
BHO: McAfee SiteAdvisor BHO -> {B164E929-A1B6-4A06-B104-2CD0E90A88FF} -> c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll (McAfee, Inc.)
BHO: HP Network Check Helper -> {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} -> C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPluginx64.dll (Hewlett-Packard)
BHO-x32: McAfee SiteAdvisor BHO -> {B164E929-A1B6-4A06-B104-2CD0E90A88FF} -> c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll (McAfee, Inc.)
BHO-x32: HP Network Check Helper -> {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} -> C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll (Hewlett-Packard)
Toolbar: HKLM - McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll (McAfee, Inc.)
Toolbar: HKLM-x32 - McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll (McAfee, Inc.)
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll (McAfee, Inc.)
Handler-x32: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll (McAfee, Inc.)
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll (McAfee, Inc.)
Handler-x32: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll (McAfee, Inc.)
Tcpip\Parameters: [DhcpNameServer] 209.18.47.61 209.18.47.62

FireFox:
========
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation)
FF Plugin-x32: @adobe.com/ShockwavePlayer -> C:\Windows\SysWOW64\Adobe\Director\np32dsw_1214154.dll (Adobe Systems, Inc.)
FF Plugin-x32: @Apple.com/iTunes,version=1.0 -> C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()
FF Plugin-x32: @Google.com/GoogleEarthPlugin -> C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll (Google)
FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI ipt;version=4.0.5 -> C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT\npIntelWebAPIIPT.dll (Intel Corporation)
FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI updater -> C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT\npIntelWebAPIUpdater.dll (Intel Corporation)
FF Plugin-x32: @messenger.yahoo.com/YahooMessengerStatePlugin;version=1.0.0.6 -> C:\Program Files (x86)\Yahoo!\Shared\npYState.dll (Yahoo! Inc.)
FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files (x86)\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=16.4.3508.0205 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF Plugin-x32: @videolan.org/vlc,version=2.1.5 -> C:\Program Files (x86)\VideoLAN\VLC\npvlc.dll (VideoLAN)
FF Plugin HKU\S-1-5-21-2627007216-2450592669-3685249617-1001: @tools.google.com/Google Update;version=3 -> C:\Users\Dawn\AppData\Local\Google\Update\1.3.25.11\npGoogleUpdate3.dll (Google Inc.)
FF Plugin HKU\S-1-5-21-2627007216-2450592669-3685249617-1001: @tools.google.com/Google Update;version=9 -> C:\Users\Dawn\AppData\Local\Google\Update\1.3.25.11\npGoogleUpdate3.dll (Google Inc.)
FF HKLM-x32\...\Firefox\Extensions: [{4ED1F68A-5463-4931-9384-8FFF5ED91D92}] - C:\Program Files (x86)\McAfee\SiteAdvisor
FF Extension: McAfee SiteAdvisor - C:\Program Files (x86)\McAfee\SiteAdvisor [2014-08-22]

Chrome:
=======
CHR HomePage: Default -> hxxp://rocket-find.com/?f=1&a=rckt_dsites02_14_28_ch&cd=2XzuyEtN2Y1L1Qzu0AtD0DtA0CtCyC0FtAtDtDzytBtByCtCtN0D0Tzu0SzytBtDtN1L2XzutBtFtBtCtFtCyEtFtDtN1L1CzutCyEtBzytDyD1V1TtN1L1G1B1V1N2Y1L1Qzu2SyD0D0AyCzyyEtC0AtGyCtB0E0DtG0FyCtByCtG0CzyyDtCtGtCtDtD0E0BtBtAzzyB0B0E0D2QtN1M1F1B2Z1V1N2Y1L1Qzu2SyCyD0CzyzytCzytAtGtAtCyEtDtG0EyD0A0CtG0DtBtCtAtGyD0A0EyC0DyC0AtCtByEyB0B2Q&cr=893223336&ir=
CHR Profile: C:\Users\Dawn\AppData\Local\Google\Chrome\User Data\Default
CHR Extension: (Google Docs) - C:\Users\Dawn\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake [2014-07-08]
CHR Extension: (Google Drive) - C:\Users\Dawn\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf [2014-07-08]
CHR Extension: (Google Voice Search Hotword (Beta)) - C:\Users\Dawn\AppData\Local\Google\Chrome\User Data\Default\Extensions\bepbmhgboaologfdajaanbcjmnhjmhfn [2014-07-08]
CHR Extension: (YouTube) - C:\Users\Dawn\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2014-07-08]
CHR Extension: (Google Search) - C:\Users\Dawn\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2014-07-08]
CHR Extension: (Google Wallet) - C:\Users\Dawn\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2014-07-08]
CHR Extension: (Gmail) - C:\Users\Dawn\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2014-07-08]
CHR HKLM\...\Chrome\Extension: [fheoggkfdfchfphceeifdbepaooicaho] - C:\Program Files (x86)\McAfee\SiteAdvisor\McChPlg.crx [2015-01-13]
CHR HKLM-x32\...\Chrome\Extension: [fheoggkfdfchfphceeifdbepaooicaho] - C:\Program Files (x86)\McAfee\SiteAdvisor\McChPlg.crx [2015-01-13]

==================== Services (Whitelisted) =================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

R2 Cachedrv server; C:\Program Files\Hewlett-Packard\SimplePass\cachesrvr.exe [109568 2013-10-14] () [File not signed]
R2 CyberLink PowerDVD 12 Media Server Monitor Service; C:\Program Files (x86)\CyberLink\PowerDVD12\Kernel\DMS\CLMSMonitorServicePDVD12.exe [77576 2013-09-05] (CyberLink)
R2 CyberLink PowerDVD 12 Media Server Service; C:\Program Files (x86)\CyberLink\PowerDVD12\Kernel\DMS\CLMSServerPDVD12.exe [298760 2013-09-05] (CyberLink)
R2 HP Support Assistant Service; C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe [92160 2013-08-29] (Hewlett-Packard Company) [File not signed]
R2 HPWMISVC; C:\Program Files (x86)\Hewlett-Packard\HP System Event\HPWMISVC.exe [1039160 2013-10-08] (Hewlett-Packard Development Company, L.P.)
R2 Intel(R) Capability Licensing Service Interface; C:\Program Files\Intel\iCLS Client\HeciServer.exe [747520 2013-08-27] (Intel(R) Corporation) [File not signed]
S3 Intel(R) Capability Licensing Service TCP IP Interface; C:\Program Files\Intel\iCLS Client\SocketHeciServer.exe [828376 2013-08-27] (Intel(R) Corporation)
R2 jhi_service; C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\jhi_service.exe [169432 2013-09-16] (Intel Corporation)
R2 McAfee SiteAdvisor Service; C:\Program Files (x86)\McAfee\SiteAdvisor\McSACore.exe [154320 2014-12-03] (McAfee, Inc.)
R2 omniserv; C:\Program Files\Hewlett-Packard\SimplePass\OmniServ.exe [87552 2013-10-14] (Softex Inc.) [File not signed]
R2 RtkAudioService; C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe [289496 2013-08-23] (Realtek Semiconductor)
S3 w3logsvc; C:\Windows\system32\inetsrv\w3logsvc.dll [76800 2013-08-26] (Microsoft Corporation)
R3 WdNisSvc; C:\Program Files\Windows Defender\NisSrv.exe [368632 2014-09-21] (Microsoft Corporation)
R2 WinDefend; C:\Program Files\Windows Defender\MsMpEng.exe [23792 2014-09-21] (Microsoft Corporation)

==================== Drivers (Whitelisted) ====================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

R1 CLVirtualDrive; C:\Windows\system32\DRIVERS\CLVirtualDrive.sys [91712 2013-03-05] (CyberLink)
R3 MEIx64; C:\Windows\system32\DRIVERS\TeeDriverx64.sys [99288 2013-09-16] (Intel Corporation)
S3 RSP2STOR; C:\Windows\system32\DRIVERS\RtsP2Stor.sys [290520 2013-08-26] (Realtek Semiconductor Corp.)
R3 RTWlanE; C:\Windows\system32\DRIVERS\rtwlane.sys [3068120 2014-08-06] (Realtek Semiconductor Corporation )
S3 SmbDrv; C:\Windows\System32\drivers\Smb_driver_AMDASF.sys [30448 2013-09-20] (Synaptics Incorporated)
R3 SmbDrvI; C:\Windows\system32\DRIVERS\Smb_driver_Intel.sys [34544 2013-09-20] (Synaptics Incorporated)
R3 WdNisDrv; C:\Windows\System32\Drivers\WdNisDrv.sys [114496 2014-09-21] (Microsoft Corporation)
R3 WirelessButtonDriver; C:\Windows\System32\drivers\WirelessButtonDriver64.sys [20800 2013-07-22] (Hewlett-Packard Development Company, L.P.)

==================== NetSvcs (Whitelisted) ===================

(If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.)


==================== One Month Created Files and Folders ========

(If an entry is included in the fixlist, the file\folder will be moved.)

2015-01-27 18:29 - 2015-01-27 18:30 - 00017127 _____ () C:\Users\Dawn\Downloads\FRST.txt
2015-01-27 18:29 - 2015-01-27 18:29 - 00000000 ____D () C:\FRST
2015-01-27 18:26 - 2015-01-27 18:26 - 00004133 _____ () C:\Users\Dawn\Desktop\AdwCleaner[S0].odt
2015-01-27 18:21 - 2015-01-27 18:23 - 00000000 ____D () C:\AdwCleaner
2015-01-27 18:16 - 2015-01-27 18:16 - 02129920 _____ (Farbar) C:\Users\Dawn\Downloads\FRST64.exe
2015-01-27 18:16 - 2015-01-27 18:16 - 00001419 _____ () C:\Users\Dawn\Desktop\FRST64 - Shortcut.lnk
2015-01-27 18:14 - 2015-01-27 18:29 - 00001399 _____ () C:\Users\Dawn\Desktop\FRST - Shortcut.lnk
2015-01-27 18:13 - 2015-01-27 18:13 - 01120768 _____ (Farbar) C:\Users\Dawn\Downloads\FRST.exe
2015-01-27 18:12 - 2015-01-27 18:12 - 00001457 _____ () C:\Users\Dawn\Desktop\AdwCleaner - Shortcut.lnk
2015-01-27 18:11 - 2015-01-27 18:11 - 02194432 _____ () C:\Users\Dawn\Downloads\AdwCleaner.exe
2015-01-26 22:22 - 2015-01-26 22:22 - 00000000 __SHD () C:\Users\Dawn\AppData\Local\EmieBrowserModeList
2015-01-26 13:20 - 2015-01-26 13:20 - 00000000 ____D () C:\f445f10617949740b8ca4758d1
2015-01-22 18:47 - 2015-01-27 18:24 - 00000000 ____D () C:\Program Files\Webroot
2015-01-22 18:47 - 2015-01-25 00:46 - 00000000 ____D () C:\Users\Dawn\AppData\Local\lptmp1751208848
2015-01-22 18:45 - 2015-01-22 18:45 - 00773256 _____ (Webroot) C:\Users\Dawn\Downloads\wsainstall.exe
2015-01-19 19:44 - 2015-01-19 19:44 - 00000036 _____ () C:\Users\Dawn\Downloads\radiocatskill (2).ram
2015-01-19 19:43 - 2015-01-19 19:43 - 00000114 _____ () C:\Users\Dawn\Downloads\wjff (1).pls
2015-01-19 19:24 - 2015-01-19 19:24 - 00000114 _____ () C:\Users\Dawn\Downloads\wjff.pls
2015-01-19 18:59 - 2015-01-19 18:59 - 00000036 _____ () C:\Users\Dawn\Downloads\radiocatskill (1).ram
2015-01-19 10:25 - 2015-01-19 10:27 - 00000000 ____D () C:\Users\Dawn\Desktop\Tanya's Recipes
2015-01-19 10:11 - 2015-01-19 10:11 - 00000036 _____ () C:\Users\Dawn\Downloads\radiocatskill.ram
2015-01-17 09:47 - 2015-01-17 09:47 - 00002961 _____ () C:\Users\Dawn\Downloads\Attachment.html
2015-01-15 11:02 - 2015-01-15 11:02 - 00009026 _____ () C:\Users\Dawn\Desktop\New OpenDocument Presentation.odp
2015-01-14 09:24 - 2014-12-19 01:26 - 00140800 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\mrxdav.sys
2015-01-14 09:24 - 2014-12-11 21:04 - 00087040 _____ (Microsoft Corporation) C:\Windows\system32\TSWbPrxy.exe
2015-01-14 09:24 - 2014-12-11 19:51 - 00075776 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\ahcache.sys
2015-01-14 09:24 - 2014-12-08 20:50 - 00225280 _____ (Microsoft Corporation) C:\Windows\system32\profsvc.dll
2015-01-14 09:24 - 2014-12-08 14:42 - 00535640 _____ (Microsoft Corporation) C:\Windows\system32\wer.dll
2015-01-14 09:24 - 2014-12-08 14:42 - 00531616 _____ (Microsoft Corporation) C:\Windows\system32\ci.dll
2015-01-14 09:24 - 2014-12-08 14:42 - 00448792 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wer.dll
2015-01-14 09:24 - 2014-12-08 14:42 - 00413248 _____ (Microsoft Corporation) C:\Windows\system32\Faultrep.dll
2015-01-14 09:24 - 2014-12-08 14:42 - 00372408 _____ (Microsoft Corporation) C:\Windows\SysWOW64\Faultrep.dll
2015-01-14 09:24 - 2014-12-08 14:42 - 00108944 _____ (Microsoft Corporation) C:\Windows\system32\EncDump.dll
2015-01-14 09:24 - 2014-12-08 14:42 - 00038264 _____ (Microsoft Corporation) C:\Windows\system32\WerFaultSecure.exe
2015-01-14 09:24 - 2014-12-08 14:42 - 00033584 _____ (Microsoft Corporation) C:\Windows\SysWOW64\WerFaultSecure.exe
2015-01-14 09:24 - 2014-12-05 22:17 - 00360448 _____ (Microsoft Corporation) C:\Windows\system32\ncsi.dll
2015-01-14 09:24 - 2014-12-05 20:41 - 00391680 _____ (Microsoft Corporation) C:\Windows\system32\nlasvc.dll
2015-01-14 09:24 - 2014-12-05 20:35 - 00229888 _____ (Microsoft Corporation) C:\Windows\system32\AudioEndpointBuilder.dll
2015-01-14 09:24 - 2014-10-28 23:00 - 00465320 _____ (Microsoft Corporation) C:\Windows\system32\WerFault.exe
2015-01-14 09:24 - 2014-10-28 23:00 - 00139984 _____ (Microsoft Corporation) C:\Windows\system32\wermgr.exe
2015-01-14 09:24 - 2014-10-28 22:52 - 00500016 _____ (Microsoft Corporation) C:\Windows\system32\AudioSes.dll
2015-01-14 09:24 - 2014-10-28 22:52 - 00482872 _____ (Microsoft Corporation) C:\Windows\system32\AudioEng.dll
2015-01-14 09:24 - 2014-10-28 22:52 - 00394120 _____ (Microsoft Corporation) C:\Windows\system32\AUDIOKSE.dll
2015-01-14 09:24 - 2014-10-28 22:52 - 00272248 _____ (Microsoft Corporation) C:\Windows\system32\audiodg.exe
2015-01-14 09:24 - 2014-10-28 22:12 - 00413136 _____ (Microsoft Corporation) C:\Windows\SysWOW64\WerFault.exe
2015-01-14 09:24 - 2014-10-28 22:12 - 00136296 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wermgr.exe
2015-01-14 09:24 - 2014-10-28 22:07 - 00424544 _____ (Microsoft Corporation) C:\Windows\SysWOW64\AudioEng.dll
2015-01-14 09:24 - 2014-10-28 22:07 - 00370424 _____ (Microsoft Corporation) C:\Windows\SysWOW64\AudioSes.dll
2015-01-14 09:24 - 2014-10-28 22:07 - 00344536 _____ (Microsoft Corporation) C:\Windows\SysWOW64\AUDIOKSE.dll
2015-01-14 09:24 - 2014-10-28 21:44 - 00037888 _____ (Microsoft Corporation) C:\Windows\system32\werdiagcontroller.dll
2015-01-14 09:24 - 2014-10-28 20:59 - 00033280 _____ (Microsoft Corporation) C:\Windows\SysWOW64\werdiagcontroller.dll
2015-01-14 09:24 - 2014-10-28 20:24 - 00086016 _____ (Microsoft Corporation) C:\Windows\system32\nlaapi.dll
2015-01-14 09:24 - 2014-10-28 20:02 - 00911360 _____ (Microsoft Corporation) C:\Windows\system32\audiosrv.dll
2015-01-14 09:24 - 2014-10-28 20:01 - 00065536 _____ (Microsoft Corporation) C:\Windows\SysWOW64\nlaapi.dll
2015-01-10 16:56 - 2015-01-10 16:56 - 00583568 _____ () C:\Users\Dawn\Downloads\Installation (1).exe
2015-01-10 16:56 - 2015-01-10 16:56 - 00583560 _____ () C:\Users\Dawn\Downloads\Installation.exe
2015-01-02 10:11 - 2015-01-19 18:43 - 00000000 ____D () C:\Users\Dawn\Desktop\Dogs-2015
2014-12-29 09:14 - 2014-12-29 09:14 - 00000218 _____ () C:\Users\Dawn\Downloads\7D581E549DD43D00 (1).mov
2014-12-29 09:13 - 2014-12-29 09:13 - 00000218 _____ () C:\Users\Dawn\Downloads\7D581E549DD43D00.mov

==================== One Month Modified Files and Folders =======

(If an entry is included in the fixlist, the file\folder will be moved.)

2015-01-27 18:24 - 2014-01-11 02:18 - 00000000 ____D () C:\ProgramData\McAfee
2015-01-27 18:24 - 2013-08-26 01:01 - 00037176 _____ () C:\Windows\PFRO.log
2015-01-27 18:24 - 2013-08-22 09:46 - 00030748 _____ () C:\Windows\setupact.log
2015-01-27 18:24 - 2013-08-22 09:45 - 00000006 ____H () C:\Windows\Tasks\SA.DAT
2015-01-27 18:24 - 2013-08-22 08:25 - 00262144 ___SH () C:\Windows\system32\config\BBI
2015-01-27 18:08 - 2014-07-08 04:23 - 01834994 _____ () C:\Windows\WindowsUpdate.log
2015-01-27 18:02 - 2013-08-22 10:36 - 00000000 ____D () C:\Windows\system32\sru
2015-01-27 18:01 - 2014-07-08 04:59 - 00003910 _____ () C:\Windows\System32\Tasks\User_Feed_Synchronization-{ADD77FCD-86CC-4387-A5C8-F59DC0FBD522}
2015-01-26 20:52 - 2014-07-08 04:30 - 00003600 _____ () C:\Windows\System32\Tasks\Optimize Start Menu Cache Files-S-1-5-21-2627007216-2450592669-3685249617-1001
2015-01-26 20:38 - 2013-08-22 10:36 - 00000000 ____D () C:\Windows\AppReadiness
2015-01-26 13:23 - 2014-07-08 09:59 - 00001731 _____ () C:\Users\Dawn\Desktop\MPC-HC x64.lnk
2015-01-26 13:23 - 2014-07-08 09:59 - 00000918 _____ () C:\Users\Dawn\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Win8 Start Button.lnk
2015-01-26 13:23 - 2014-07-08 09:59 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\MPC-HC x64
2015-01-26 13:23 - 2014-07-08 09:59 - 00000000 ____D () C:\Program Files\MPC-HC
2015-01-25 10:52 - 2013-08-22 10:36 - 00000000 ____D () C:\Windows\system32\NDF
2015-01-25 00:00 - 2014-07-08 09:45 - 00000916 _____ () C:\Windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2627007216-2450592669-3685249617-1001UA.job
2015-01-24 22:00 - 2014-07-08 09:45 - 00000864 _____ () C:\Windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2627007216-2450592669-3685249617-1001Core.job
2015-01-23 10:37 - 2013-08-26 01:09 - 00956476 _____ () C:\Windows\system32\PerfStringBackup.INI
2015-01-23 10:32 - 2014-01-11 02:18 - 00000000 ____D () C:\Program Files (x86)\McAfee
2015-01-23 10:24 - 2013-08-22 10:20 - 00000000 ____D () C:\Windows\CbsTemp
2015-01-23 10:21 - 2013-08-22 10:36 - 00000000 ___HD () C:\Windows\ELAMBKUP
2015-01-23 10:18 - 2014-08-22 07:12 - 00000000 ____D () C:\Users\Dawn\Documents\McAfee Vaults
2015-01-22 23:44 - 2013-08-22 08:25 - 00262144 ___SH () C:\Windows\system32\config\ELAM
2015-01-22 19:09 - 2014-07-08 09:45 - 00002386 _____ () C:\Users\Dawn\Desktop\Google Chrome.lnk
2015-01-21 11:54 - 2014-08-13 18:07 - 00000000 _____ () C:\Windows\system32\HP_ActiveX_Patch_NOT_DETECTED.txt
2015-01-21 11:54 - 2014-08-06 11:06 - 00000052 _____ () C:\Windows\SysWOW64\DOErrors.log
2015-01-20 03:44 - 2014-08-03 08:25 - 00013208 _____ () C:\Users\Dawn\Desktop\Communitty Guide_ Up to date list_August.odt
2015-01-19 19:44 - 2014-11-25 09:30 - 00000000 ____D () C:\Users\Dawn\AppData\Roaming\vlc
2015-01-19 16:32 - 2014-11-12 23:20 - 00106976 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
2015-01-19 16:32 - 2014-10-15 21:04 - 00714720 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerApp.exe
2015-01-14 18:56 - 2014-07-08 10:14 - 00000000 ____D () C:\Windows\system32\MRT
2015-01-14 09:45 - 2014-07-08 10:14 - 113365784 _____ (Microsoft Corporation) C:\Windows\system32\MRT.exe
2015-01-02 09:57 - 2014-07-12 05:39 - 00000000 ____D () C:\Users\Dawn\Desktop\Dogs_2014

Some content of TEMP:
====================
C:\Users\Dawn\AppData\Local\Temp\Extract.exe
C:\Users\Dawn\AppData\Local\Temp\fwfo.dll
C:\Users\Dawn\AppData\Local\Temp\Quarantine.exe
C:\Users\Dawn\AppData\Local\Temp\sqlite3.dll
C:\Users\Dawn\AppData\Local\Temp\WRFirewallInstall.dll


==================== Bamital & volsnap Check =================

(There is no automatic fix for files that do not pass verification.)

C:\Windows\System32\winlogon.exe => File is digitally signed
C:\Windows\System32\wininit.exe => File is digitally signed
C:\Windows\explorer.exe => File is digitally signed
C:\Windows\SysWOW64\explorer.exe => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\SysWOW64\svchost.exe => File is digitally signed
C:\Windows\System32\services.exe => File is digitally signed
C:\Windows\System32\User32.dll => File is digitally signed
C:\Windows\SysWOW64\User32.dll => File is digitally signed
C:\Windows\System32\userinit.exe => File is digitally signed
C:\Windows\SysWOW64\userinit.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
C:\Windows\System32\Drivers\volsnap.sys => File is digitally signed


LastRegBack: 2015-01-24 10:51

==================== End Of Log ============================

Additional scan result of Farbar Recovery Scan Tool (x64) Version: 24-01-2015 01
Ran by Dawn at 2015-01-27 18:30:37
Running from C:\Users\Dawn\Downloads
Boot Mode: Normal
==========================================================


==================== Security Center ========================

(If an entry is included in the fixlist, it will be removed.)

AV: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AS: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

==================== Installed Programs ======================

(Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)

7-Zip 9.20 (x64 edition) (HKLM\...\{23170F69-40C1-2702-0920-000001000000}) (Version: 9.20.00.0 - Igor Pavlov)
Adobe Shockwave Player 12.1 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.1.4.154 - Adobe Systems, Inc.)
Apple Application Support (HKLM-x32\...\{83CAF0DE-8D3B-4C37-A631-2B8F16EC3031}) (Version: 3.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{BDD99690-3541-4619-9D2A-3CDDB3E15F9E}) (Version: 8.0.5.6 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Cisco EAP-FAST Module (HKLM-x32\...\{64BF0187-F3D2-498B-99EA-163AF9AE6EC9}) (Version: 2.2.14 - Cisco Systems, Inc.)
Cisco LEAP Module (HKLM-x32\...\{AF312B06-5C5C-468E-89B3-BE6DE2645722}) (Version: 1.0.19 - Cisco Systems, Inc.)
Cisco PEAP Module (HKLM-x32\...\{0A4EF0E6-A912-4CDE-A7F3-6E56E7C13A2F}) (Version: 1.1.6 - Cisco Systems, Inc.)
CyberLink LabelPrint (HKLM-x32\...\InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243}) (Version: 2.5.5.6902 - CyberLink Corp.)
CyberLink Media Suite 10 (HKLM-x32\...\InstallShield_{1FBF6C24-C1fD-4101-A42B-0C564F9E8E79}) (Version: 10.0.5.3303 - CyberLink Corp.)
CyberLink Power2Go 8 (HKLM-x32\...\InstallShield_{2A87D48D-3FDF-41fd-97CD-A1E370EFFFE2}) (Version: 8.0.5.3228 - CyberLink Corp.)
CyberLink PowerDVD 12 (HKLM-x32\...\InstallShield_{B46BEA36-0B71-4A4E-AE41-87241643FA0A}) (Version: 12.0.2.3305 - CyberLink Corp.)
CyberLink YouCam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 5.0.2.3302 - CyberLink Corp.)
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
DisableMSDefender (Version: 1.0.0 - Hewlett-Packard Company) Hidden
Energy Star (HKLM-x32\...\{FC0ADA4D-8FA5-4452-8AFF-F0A0BAC97EF7}) (Version: 1.0.9 - Hewlett-Packard Company)
Google Chrome (HKU\S-1-5-21-2627007216-2450592669-3685249617-1001\...\Google Chrome) (Version: 40.0.2214.91 - Google Inc.)
Google Earth (HKLM-x32\...\{4D2A6330-2F8B-11E3-9C40-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google)
Hewlett-Packard ACLM.NET v1.2.2.3 (x32 Version: 1.00.0000 - Hewlett-Packard Company) Hidden
HP Documentation (HKLM-x32\...\{CCE5C597-03EA-423E-BA80-6FCD280A8465}) (Version: 1.1.0.0 - Hewlett-Packard)
HP Registration Service (HKLM\...\{D1E8F2D7-7794-4245-B286-87ED86C1893C}) (Version: 1.2.7127.4628 - Hewlett-Packard)
HP SimplePass (HKLM-x32\...\InstallShield_{314FAD12-F785-4471-BCE8-AB506642B9A1}) (Version: 8.00.57 - Hewlett-Packard)
HP Support Assistant (HKLM-x32\...\{3AF15EEA-8EDF-4393-BB6C-CF8A9986486A}) (Version: 7.3.35.20 - Hewlett-Packard Company)
HP System Event Utility (HKLM-x32\...\{C78E8F51-3EAD-4F0C-83F0-EF371075E0B4}) (Version: 1.0.10 - Hewlett-Packard Company)
HP Utility Center (HKLM\...\{7A75E042-0D30-43C2-BD2A-684F4BE38FF7}) (Version: 2.3.1 - Hewlett-Packard Company)
HP Wireless Button Driver (HKLM-x32\...\{30B2D1D8-0A07-4B71-9553-0710C5D31E35}) (Version: 1.1.2.1 - Hewlett-Packard Company)
iCloud (HKLM\...\{6096C0CC-7E19-4355-87F0-627EC5AA146D}) (Version: 4.0.3.56 - Apple Inc.)
Inst5675 (Version: 8.00.57 - Softex Inc.) Hidden
Inst5676 (Version: 8.00.57 - Softex Inc.) Hidden
Intel(R) Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 9.5.15.1730 - Intel Corporation)
Intel(R) Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.10.3316 - Intel Corporation)
Intel(R) Rapid Storage Technology (HKLM\...\{409CB30E-E457-4008-9B1A-ED1B9EA21140}) (Version: 12.8.1.1000 - Intel Corporation)
iTunes (HKLM\...\{2ABBBD91-91E5-4AD7-929A-FE15D1DC0576}) (Version: 12.0.1.26 - Apple Inc.)
McAfee SiteAdvisor (HKLM-x32\...\{35ED3F83-4BDC-4c44-8EC6-6A8301C7413A}) (Version: 3.7.1.156 - McAfee, Inc.)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Movie Maker (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
MPC-HC 1.6.4.6052 (64-bit) (HKLM\...\{2ACBF1FA-F5C3-4B19-A774-B22A31F231B9}_is1) (Version: 1.6.4.6052 - MPC-HC Team)
Open Office Packages (HKU\S-1-5-21-2627007216-2450592669-3685249617-1001\...\Open Office Packages) (Version: - ) <==== ATTENTION
OpenOffice 4.0.1 (HKLM-x32\...\{47F460DA-D1BE-4D85-8DF2-AA1F31D3445F}) (Version: 4.01.9714 - Apache Software Foundation)
Pinger (HKLM-x32\...\Pinger 1.4.0.1) (Version: 1.4.0.1 - Pinger Inc.)
Pinger (x32 Version: 1.4.0.1 - Pinger Inc.) Hidden
Realtek Card Reader (HKLM-x32\...\{5BC2B5AB-80DE-4E83-B8CF-426902051D0A}) (Version: 6.2.9200.29070 - Realtek Semiconductor Corp.)
Realtek Ethernet Controller All-In-One Windows Driver (HKLM-x32\...\{F7E7F0CB-AA41-4D5A-B6F2-8E6738EB063F}) (Version: 8.20.815.2013 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7032 - Realtek Semiconductor Corp.)
REALTEK Wireless LAN Driver (HKLM-x32\...\{A5107464-AA9B-4177-8129-5FF2F42DD322}) (Version: 1.00.13.1216 - REALTEK Semiconductor Corp.)
swMSM (x32 Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 17.0.15.0 - Synaptics Incorporated)
VLC media player (HKLM-x32\...\VLC media player) (Version: 2.1.5 - VideoLAN)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3508.0205 - Microsoft Corporation)
Yahoo! Messenger (HKLM-x32\...\Yahoo! Messenger) (Version: - Yahoo! Inc.)
Yahoo! Software Update (HKLM-x32\...\Yahoo! Software Update) (Version: - )

==================== Custom CLSID (selected items): ==========================

(If an entry is included in the fixlist, it will be removed from registry. Any eventual file will not be moved.)

CustomCLSID: HKU\S-1-5-21-2627007216-2450592669-3685249617-1001_Classes\CLSID\{0F22A205-CFB0-4679-8499-A6F44A80A208}\InprocServer32 -> C:\Users\Dawn\AppData\Local\Google\Update\1.3.25.5\psuser_64.dll No File
CustomCLSID: HKU\S-1-5-21-2627007216-2450592669-3685249617-1001_Classes\CLSID\{90B3DFBF-AF6A-4EA0-8899-F332194690F8}\InprocServer32 -> C:\Users\Dawn\AppData\Local\Google\Update\1.3.24.15\psuser_64.dll No File
CustomCLSID: HKU\S-1-5-21-2627007216-2450592669-3685249617-1001_Classes\CLSID\{D0336C0B-7919-4C04-8CCE-2EBAE2ECE8C9}\InprocServer32 -> C:\Users\Dawn\AppData\Local\Google\Update\1.3.25.11\psuser_64.dll (Google Inc.)
CustomCLSID: HKU\S-1-5-21-2627007216-2450592669-3685249617-1001_Classes\CLSID\{E8CF3E55-F919-49D9-ABC0-948E6CB34B9F}\InprocServer32 -> C:\Users\Dawn\AppData\Local\Google\Update\1.3.25.11\psuser_64.dll (Google Inc.)

==================== Restore Points =========================

09-01-2015 11:23:13 Scheduled Checkpoint
14-01-2015 09:43:16 Windows Update
22-01-2015 11:58:54 Scheduled Checkpoint

==================== Hosts content: ==========================

(If needed Hosts: directive could be included in the fixlist to reset Hosts.)

2013-08-22 08:25 - 2013-08-22 08:25 - 00000824 ____A C:\Windows\system32\Drivers\etc\hosts

==================== Scheduled Tasks (whitelisted) =============

(If an entry is included in the fixlist, it will be removed from registry. Any associated file could be listed separately to be moved.)

Task: {03ABE6C5-67DF-41E7-B64B-AD57E6D99B33} - System32\Tasks\Hewlett-Packard\HP Support Assistant\WarrantyChecker_DeviceScan => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPWarrantyCheck\HPWarrantyChecker.exe [2014-10-21] (Hewlett-Packard)
Task: {0584B78C-848D-48AD-870D-3DE774894E1D} - System32\Tasks\Synaptics TouchPad Enhancements => C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [2013-09-20] (Synaptics Incorporated)
Task: {0EA46CA9-6A9E-470C-AD26-64743616AF5A} - System32\Tasks\Apple\AppleSoftwareUpdate => C:\Program Files (x86)\Apple Software Update\SoftwareUpdate.exe [2011-06-01] (Apple Inc.)
Task: {194587CB-A831-4455-82A3-767B319CAB49} - System32\Tasks\CLMLSvc_P2G8 => C:\Program Files (x86)\CyberLink\Power2Go8\CLMLSvc_P2G8.exe [2013-08-05] (CyberLink)
Task: {2E1A37EF-072C-4C3C-9E5E-E2374B879B8B} - System32\Tasks\Hewlett-Packard\HP Support Assistant\PC Health Analysis => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe [2013-08-29] (Hewlett-Packard Company)
Task: {85F177A8-0E89-4E83-A718-13ED474E3469} - System32\Tasks\Hewlett-Packard\HP Support Assistant\Update Check => C:\ProgramData\Hewlett-Packard\HP Support Framework\Resources\Updater7\HPSFUpdater.exe [2014-05-12] (Hewlett-Packard Company)
Task: {9B4FDBB7-5715-4A20-A1EA-D6B8915FB660} - System32\Tasks\Hewlett-Packard\HP Support Assistant\WarrantyChecker => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPWarrantyCheck\HPWarrantyChecker.exe [2014-10-21] (Hewlett-Packard)
Task: {A4DEB475-B60A-4AA7-BA61-84D2F02455F6} - System32\Tasks\GoogleUpdateTaskUserS-1-5-21-2627007216-2450592669-3685249617-1001UA => C:\Users\Dawn\AppData\Local\Google\Update\GoogleUpdate.exe [2014-07-08] (Google Inc.)
Task: {C8CCB0E2-7672-4F64-B67A-377A5FADA857} - System32\Tasks\CLVDLauncher => C:\Program Files (x86)\CyberLink\Power2Go8\CLVDLauncher.exe [2013-03-12] (CyberLink Corp.)
Task: {E02C7442-9D3A-46E0-B422-1A2424A681C2} - System32\Tasks\Microsoft\Windows\RemovalTools\MRT_HB => C:\Windows\system32\MRT.exe [2015-01-14] (Microsoft Corporation)
Task: {EFB8AD07-D7EB-4A56-82AA-9F686B9DE34A} - System32\Tasks\Hewlett-Packard\HP Support Assistant\HP Support Assistant Quick Start => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe [2013-08-29] (Hewlett-Packard Company)
Task: {F3CF85F5-EA08-43A1-BBF0-59958CAD1DD8} - System32\Tasks\GoogleUpdateTaskUserS-1-5-21-2627007216-2450592669-3685249617-1001Core => C:\Users\Dawn\AppData\Local\Google\Update\GoogleUpdate.exe [2014-07-08] (Google Inc.)
Task: C:\Windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2627007216-2450592669-3685249617-1001Core.job => C:\Users\Dawn\AppData\Local\Google\Update\GoogleUpdate.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2627007216-2450592669-3685249617-1001UA.job => C:\Users\Dawn\AppData\Local\Google\Update\GoogleUpdate.exe

==================== Loaded Modules (whitelisted) =============

2013-10-14 14:23 - 2013-10-14 14:23 - 00109568 _____ () C:\Program Files\Hewlett-Packard\SimplePass\cachesrvr.exe
2013-10-14 14:24 - 2013-10-14 14:24 - 00627200 _____ () C:\Program Files\Hewlett-Packard\SimplePass\cachedrv.dll
2013-10-14 14:25 - 2013-10-14 14:25 - 02541056 _____ () C:\Program Files\Hewlett-Packard\SimplePass\autheng.dll
2013-10-14 14:22 - 2013-10-14 14:22 - 00035328 _____ () C:\Program Files\Hewlett-Packard\SimplePass\ssplogon.dll
2013-10-14 14:22 - 2013-10-14 14:22 - 00055296 _____ () C:\Program Files\Hewlett-Packard\SimplePass\RandomPass.dll
2013-10-14 14:22 - 2013-10-14 14:22 - 00021504 _____ () C:\Program Files\Hewlett-Packard\SimplePass\cryptodll.dll
2013-10-14 14:35 - 2013-10-14 14:35 - 00306064 _____ () C:\Program Files\Hewlett-Packard\SimplePass\mstrpwd.dll
2013-10-14 14:35 - 2013-10-14 14:35 - 01297296 _____ () C:\Program Files\Hewlett-Packard\SimplePass\GraphicalPwd.dll
2014-11-25 08:49 - 2014-11-25 08:49 - 00183296 _____ () C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.5.9600.20689_x64__8wekyb3d8bbwe\ErrorReporting.dll
2013-10-14 14:30 - 2013-10-14 14:30 - 00065024 _____ () C:\Program Files\Hewlett-Packard\SimplePass\opvapp.exe
2013-09-30 10:12 - 2013-09-30 10:12 - 00094208 _____ () C:\Windows\System32\IccLibDll_x64.dll
2014-07-31 11:16 - 2014-07-31 11:16 - 00073544 _____ () C:\Program Files (x86)\Common Files\Apple\Apple Application Support\zlib1.dll
2014-10-11 12:05 - 2014-10-11 12:05 - 01044776 _____ () C:\Program Files (x86)\Common Files\Apple\Apple Application Support\libxml2.dll
2014-01-11 02:16 - 2013-08-05 02:49 - 00627672 _____ () C:\Program Files (x86)\CyberLink\Power2Go8\CLMediaLibrary.dll
2013-08-05 18:48 - 2013-08-05 18:48 - 00016856 _____ () C:\Program Files (x86)\CyberLink\Power2Go8\CLMLSvcPS.dll
2014-01-11 01:57 - 2013-09-16 16:20 - 01242584 _____ () C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\ACE.dll

==================== Alternate Data Streams (whitelisted) =========

(If an entry is included in the fixlist, only the Alternate Data Streams will be removed.)


==================== Safe Mode (whitelisted) ===================

(If an item is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)

HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcpltsvc => ""=""
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mcpltsvc => ""=""
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\WRkrn => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\WRSVC => ""="Service"

==================== EXE Association (whitelisted) =============

(If an entry is included in the fixlist, the default will be restored. None default entries will be removed.)


==================== MSCONFIG/TASK MANAGER disabled items =========

(Currently there is no automatic fix for this section.)

HKU\S-1-5-21-2627007216-2450592669-3685249617-1001\...\StartupApproved\Run: => "Messenger (Yahoo!)"

========================= Accounts: ==========================

Administrator (S-1-5-21-2627007216-2450592669-3685249617-500 - Administrator - Disabled)
Dawn (S-1-5-21-2627007216-2450592669-3685249617-1001 - Administrator - Enabled) => C:\Users\Dawn
Guest (S-1-5-21-2627007216-2450592669-3685249617-501 - Limited - Disabled)

==================== Faulty Device Manager Devices =============


==================== Event log errors: =========================

Application errors:
==================
Error: (01/27/2015 05:58:13 PM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 20746375

Error: (01/27/2015 05:58:13 PM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 20746375

Error: (01/27/2015 05:58:13 PM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (01/27/2015 05:58:12 PM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 20745093

Error: (01/27/2015 05:58:12 PM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 20745093

Error: (01/27/2015 05:58:12 PM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (01/27/2015 05:58:10 PM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 20743875

Error: (01/27/2015 05:58:10 PM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 20743875

Error: (01/27/2015 05:58:10 PM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (01/27/2015 05:58:09 PM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 20742734


System errors:
=============
Error: (01/27/2015 06:24:16 PM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The Windows Search service failed to start due to the following error:
%%1069

Error: (01/27/2015 06:24:16 PM) (Source: Service Control Manager) (EventID: 7038) (User: )
Description: The WSearch service was unable to log on as NT AUTHORITY\SYSTEM with the currently configured password due to the following error:
%%50

To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).

Error: (01/27/2015 06:24:12 PM) (Source: Microsoft-Windows-WLAN-AutoConfig) (EventID: 10003) (User: NT AUTHORITY)
Description: WLAN Extensibility Module has stopped unexpectedly.

Module Path: C:\Windows\system32\Rtlihvs.dll

Error: (01/27/2015 06:24:12 PM) (Source: Microsoft-Windows-WLAN-AutoConfig) (EventID: 10003) (User: NT AUTHORITY)
Description: WLAN Extensibility Module has stopped unexpectedly.

Module Path: C:\Windows\system32\Rtlihvs.dll

Error: (01/27/2015 06:24:11 PM) (Source: Service Control Manager) (EventID: 7023) (User: )
Description: The Superfetch service terminated with the following error:
%%1062

Error: (01/27/2015 06:24:10 PM) (Source: Microsoft-Windows-WLAN-AutoConfig) (EventID: 10003) (User: NT AUTHORITY)
Description: WLAN Extensibility Module has stopped unexpectedly.

Module Path: C:\Windows\system32\Rtlihvs.dll

Error: (01/27/2015 06:24:10 PM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The Group Policy Client service failed to start due to the following error:
%%1053

Error: (01/27/2015 06:24:10 PM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The Group Policy Client service failed to start due to the following error:
%%1053

Error: (01/27/2015 06:23:46 PM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The Intel(R) Dynamic Application Loader Host Interface Service service terminated unexpectedly. It has done this 1 time(s).

Error: (01/27/2015 06:23:46 PM) (Source: Service Control Manager) (EventID: 7031) (User: )
Description: The Windows Presentation Foundation Font Cache 3.0.0.0 service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 0 milliseconds: Restart the service.


Microsoft Office Sessions:
=========================
Error: (01/27/2015 05:58:13 PM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 20746375

Error: (01/27/2015 05:58:13 PM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 20746375

Error: (01/27/2015 05:58:13 PM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (01/27/2015 05:58:12 PM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 20745093

Error: (01/27/2015 05:58:12 PM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 20745093

Error: (01/27/2015 05:58:12 PM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (01/27/2015 05:58:10 PM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 20743875

Error: (01/27/2015 05:58:10 PM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 20743875

Error: (01/27/2015 05:58:10 PM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (01/27/2015 05:58:09 PM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 20742734


CodeIntegrity Errors:
===================================
Date: 2015-01-27 11:51:27.959
Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

Date: 2015-01-27 11:51:27.772
Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

Date: 2015-01-27 11:51:27.616
Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

Date: 2015-01-27 11:51:27.379
Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

Date: 2015-01-27 11:51:27.238
Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

Date: 2015-01-27 11:51:26.957
Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

Date: 2015-01-27 11:51:25.612
Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

Date: 2015-01-27 11:51:25.440
Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

Date: 2015-01-27 11:51:25.204
Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

Date: 2015-01-26 20:48:31.292
Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.


==================== Memory info ===========================

Processor: Intel(R) Core(TM) i3-3110M CPU @ 2.40GHz
Percentage of memory in use: 28%
Total physical RAM: 3988.27 MB
Available physical RAM: 2845.27 MB
Total Pagefile: 5332.27 MB
Available Pagefile: 4167.07 MB
Total Virtual: 131072 MB
Available Virtual: 131071.79 MB

==================== Drives ================================

Drive c: (Windows) (Fixed) (Total:679.3 GB) (Free:638.96 GB) NTFS
Drive d: (RECOVERY) (Fixed) (Total:18.56 GB) (Free:1.91 GB) NTFS ==>[System with boot components (obtained from reading drive)]

==================== MBR & Partition Table ==================

========================================================
Disk: 0 (Size: 698.6 GB) (Disk ID: 1E2AB9DB)

Partition: GPT Partition Type.

==================== End Of Log ============================
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Old 01-27-2015, 05:57 PM   #5
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Hello Dawn. How is the machine behaving now?

------------------------------------------------------

Please note that these fixes are not instantaneous. Most infections require more than one round to properly eradicate.

Please stay with me until given the 'all clear' even if symptoms seemingly abate.

Kindly follow my instructions and please do no fixing on your own or running of scanners unless requested by a helper.

------------------------------------------------------

If there are any personal files, pics, etc. on your computer you cannot live without, back them up now just as a precaution.

Emergency Backup Procedure - Tech Support Forum

Also, if you haven't done so already, create a system repair disc. It's really easy and quick.

System Repair Disc - Create in Windows 8

------------------------------------------------------
  • Open Notepad (Start > All Programs > Accessories > Notepad).
  • Please copy all the text in the codebox below. (To do this highlight the contents of the box, right-click on it and select Copy. Right-click in the open Notepad and select Paste).
  • Save it as fixlist.txt next to FRST64.exe

    NOTE: Both FRST64.exe and the fixlist.txt must be in the same location or the fix will not work.


    Code:
    start
    CustomCLSID: HKU\S-1-5-21-2627007216-2450592669-3685249617-1001_Classes\CLSID\{0F22A205-CFB0-4679-8499-A6F44A80A208}\InprocServer32 -> C:\Users\Dawn\AppData\Local\Google\Update\1.3.25.5\psuser_64.dll No File
    CustomCLSID: HKU\S-1-5-21-2627007216-2450592669-3685249617-1001_Classes\CLSID\{90B3DFBF-AF6A-4EA0-8899-F332194690F8}\InprocServer32 -> C:\Users\Dawn\AppData\Local\Google\Update\1.3.24.15\psuser_64.dll No File
    HKLM\...\Policies\Explorer: [NoControlPanel] 0
    HKLM\...\Policies\Explorer: [NoFolderOptions] 0
    SearchScopes: HKU\.DEFAULT -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
    SearchScopes: HKU\S-1-5-19 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
    SearchScopes: HKU\S-1-5-20 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
    CHR HomePage: Default -> hxxp://rocket-find.com/?f=1&a=rckt_dsites02_14_28_ch&cd=2XzuyEtN2Y1L1Qzu0AtD0DtA0CtCyC0FtAtDtDzytBtByCtCtN0D0Tzu0SzytBtDtN1L2XzutBtFtBtCtFtCyEtFtDtN1L1CzutCyEtBzytDyD1V1TtN1L1G1B1V1N2Y1L1Qzu2SyD0D0AyCzyyEtC0AtGyCtB0E0DtG0FyCtByCtG0CzyyDtCtGtCtDtD0E0BtBtAzzyB0B0E0D2QtN1M1F1B2Z1V1N2Y1L1Qzu2SyCyD0CzyzytCzytAtGtAtCyEtDtG0EyD0A0CtG0DtBtCtAtGyD0A0EyC0DyC0AtCtByEyB0B2Q&cr=893223336&ir=
    2015-01-22 18:47 - 2015-01-27 18:24 - 00000000 ____D () C:\Program Files\Webroot
    2015-01-22 18:47 - 2015-01-25 00:46 - 00000000 ____D () C:\Users\Dawn\AppData\Local\lptmp1751208848
    2015-01-22 18:45 - 2015-01-22 18:45 - 00773256 _____ (Webroot) C:\Users\Dawn\Downloads\wsainstall.exe
    EmptyTemp:
    end
  • Double-click FRST64 to run the tool. If the tool warns you the version is outdated, please download and run the updated version.
  • Click the Fix button just once, and wait.
  • If you receive a message that a reboot is required, please make sure you allow it to restart normally.
  • The tool will complete its run after the restart.
  • When finished, the tool will make a log (Fixlog.txt) in the same location from where it was run. Please post the Fixlog.txt log in your reply.

NOTE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

------------------------------------------------------

Please download Malwarebytes Anti-Malware to your desktop.
  • Double-click mbam-setup-2.0.4.1028.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:
    • Launch Malwarebytes Anti-Malware
    • A 14-day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.
  • Click Finish.
  • On the Dashboard, click the Update Now >> link
  • After the update completes, click the Scan Now >> button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.
------------------------------------------------------
  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double-click on the scan log which shows the date and time of the scan just performed.
  • Click Copy to Clipboard
  • Paste the contents of the clipboard into your reply.
------------------------------------------------------

Please run this online scan to help look for remnants. Ensure your external and/or USB drives are inserted during the scan.

In Microsoft Windows Vista/Win7/Win8, you must open the Web browser via a right-click using the Run as administrator command.

Go here and click 'Run ESET Online Scanner'.
  • If you are not using Internet Explorer, double-click esetsmartinstaller_enu.exe to install it, then click 'Run'.
  • Turn off the real-time scanner of any existing antivirus program while performing the online scan. Here's how
  • Tick the box next to YES, I accept the Terms of Use.
  • Click Start
  • If using Internet Explorer, allow the ActiveX control to install when asked.
  • Once the components have downloaded, tick the option Enable detection of potentially unwanted applications
  • Click on Advanced Settings
  • Make sure that the option Remove found threats is unticked.
  • Ensure these options are ticked:
    • Scan Archives
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • Next to 'Current scan targets: Operating memory, Local drives', click the Change... button.
  • Tick all the boxes that correspond to your external/inserted drives.
  • Click Start
  • Wait for the scan to finish.
  • When the scan is done, if it shows a screen that says "Threats found!", click "List of found threats", and then click "Export to text file..."
  • Save that text file to your desktop, and then copy/paste the contents in your next reply.
------------------------------------------------------

Please post the following in your next reply:

Fixlog.txt
MBAM log
ESET report
report on system behavior
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Old 01-28-2015, 03:39 PM   #6
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Seems better. Firstly, when I followed the emergency back up link there were no instructions for Windows 8. So I am waiting to hear back from you before continuing as I imagine you want me to do that first....
Thank you, Dawn
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Old 01-28-2015, 03:43 PM   #7
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also, went ahead to read about system repair disc and it says:
Windows 8.1 no longer supports being able to create a system repair disc CD/DVD using the method in this tutorial.

If you like, you can also boot from your Windows 8.1 installation media or from a created recovery drive (USB) for the system recovery options.
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Old 01-28-2015, 05:28 PM   #8
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Hello again, Dawn. Thanks for letting me know. If you need to...

Create a USB recovery drive - Windows Help

Alternately, if you just want to backup your important files, you could do that.

What happened to Backup and Restore? - Windows Help

------------------------------------------------------
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Old 01-29-2015, 02:50 PM   #9
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Do you have any idea what size USB flash drive I should purchase? I will try to get one this weekend.
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Old 01-29-2015, 05:46 PM   #10
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Hello again, Dawn. I think you would be safe in going ahead with those instructions I posted earlier.

Windows will let you know how big the recovery partition is, and you'll need a USB flash drive at least that big, typically 3-6 Gigabytes.

------------------------------------------------------
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Old 01-30-2015, 06:25 AM   #11
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Yes, following your instructions is precisely what I am on doing. I did not want to start the recovery process and not have the flash drive when the instructions tell me to insert it, which is why I asked you what size. I will get a 3-6 bite one this weekend. Looking forward to continuing.
Thank you so much, Dawn
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Old 01-30-2015, 06:28 AM   #12
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Are you saying I can go ahead and do some of the other things you posted after the recovery step? before I get the flash drive?
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Old 01-30-2015, 07:36 AM   #13
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Hello again, DawnDeevy. Yes, I meant the instructions after the creating backups, etc. You should be safe, but I am in no hurry. Since the weekend is here, we can wait until you get the flash drive before proceeding. Let me know.
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Old 01-30-2015, 06:06 PM   #14
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so I went out and got an 8 gigabite flash drive and started the recovery process- turns out I need a 32 giga bite
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Old 01-31-2015, 10:47 AM   #15
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Sorry, that's why I wanted you to start the procedure so it would tell you how big.

I don't know if I would worry about it. As long as you backup any data you cannot live without, you should be OK to follow the rest of my previous instructions. Let me know.
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Old 02-01-2015, 06:05 PM   #16
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I just did the recovery process. It gave me the option to:

When the process is done, do one of the following:

If you want to keep the recovery partition on your PC, tap or click Finish.

If you want to remove the recovery partition from your PC and free up disk space, tap or click Delete the recovery partition. Then tap or click Delete. This will free up the disk space used to store your recovery image. When the removal is done, tap or click Finish.

I chose to keep the recovery partition, I hope this was correct.
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Old 02-01-2015, 06:13 PM   #17
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I'm at the back up and restore page- am I to insert the usb flash drive when it asks for an external drive or should I set up a network? :

Set up a drive for File History
Applies to Windows 8.1, Windows RT 8.1
Before you start using File History to back up your files, you need to first select where your backups are saved. You can select an externally connected drive, such as a USB drive, or you can save to a drive on a network. There are other choices, but these two provide the best options to help protect your files against a crash or other PC problems. For more info about using File History, see Restore files or folders using File History.

File History only backs up copies of files that are in the Documents, Music, Pictures, Videos, and Desktop folders and the OneDrive files available offline on your PC. If you have files or folders elsewhere that you want backed up, you can add them to one of these folders.

To set up a drive for File History

If you're going to use a new external drive, connect it to your PC. If you see a notification asking if you want to configure the drive for File History, tap or click it, and then turn on File History on the screen the appears.

Otherwise, follow these steps to choose either a network drive or an external drive thatís already connected to your PC.

Swipe in from the right edge of the screen, and then tap Search.
(If you're using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, and then click Search.)

Enter File History settings in the search box, and then tap or click File History settings.

Tap or click Select a drive, and choose the network or external drive you want to use.

Turn on File History.

Note

If the network drive you want isnít in the list of available drives, tap or click Show all network locations. If the drive you want isnít listed there either, open File History in Control Panel, tap or click Add a network location, and follow the instructions on the screen.
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Old 02-01-2015, 07:35 PM   #18
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Hello again, Dawn. Yes, keeping the recovery partition was the right choice.

I assume you don't have a network, so that wouldn't be an option.

As long as you have made a recovery, the backup shouldn't be necessary, although you could do it if you have enough space.

Again, I think you would be safe to proceed with the rest of my previous instructions.

------------------------------------------------------
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Old 02-02-2015, 08:29 AM   #19
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Okay, as I cannot figure out how to back up, I will keep my fingers crossed and go forward. SO I did this:Open Notepad (Start > All Programs > Accessories > Notepad).
Please copy all the text in the codebox below. (To do this highlight the contents of the box, right-click on it and select Copy. Right-click in the open Notepad and select Paste).
Save it as fixlist.txt next to FRST64.exe

NOTE: Both FRST64.exe and the fixlist.txt must be in the same location or the fix will not work.

I saved FRST64.exe and the fixlist.txt in a folder on my desktop, but got a message saying fixlist could not be found.
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Old 02-02-2015, 08:42 AM   #20
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Are you sure FRST64.exe is in the same folder as fixlist.txt? You initially ran FRST64.exe from your downloads folder:

Quote:
Running from C:\Users\Dawn\Downloads
If you still have trouble...

Please download SystemLook from one of the links below and save it to your Desktop.
Download Mirror #1
Download Mirror #2
  • Double-click SystemLook_x64.exe to run it. (Vista/Win7/Win8 users, right-click > Run as Administrator)
  • Copy/paste the contents of the following codebox into the main textfield:
    Code:
    :filefind
    fixlist.txt
    FRST64.exe
  • Click the Look button to start the scan.
  • Please be patient, as it may take a while.
  • When finished, a Notepad file will open with the results of the scan. Please post this log in your next reply.
Note: The log can also be found on your Desktop entitled SystemLook.txt

------------------------------------------------------
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