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Need Help: everything resets after reboot.

This is a discussion on Need Help: everything resets after reboot. within the Virus/Trojan/Spyware Help forums, part of the Tech Support Forum category. My start menu doesn't show frequently used programs, I can't change properties of start menu. Only I can auto hide


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Old 05-11-2010, 07:00 AM   #1
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Join Date: May 2010
Posts: 5
OS: Vista Home Premium



My start menu doesn't show frequently used programs, I can't change properties of start menu. Only I can auto hide taskbar, but it also gets reset after reboot.

Additionally when I click on Show hidden folders it also reverts back to Don't show hidden folders after clicking OK. Also when I place 'My computer' as toolbar at the top of desktop, it doesn't show after reboot.
Once TuneUp Utility showed that prefetch data are deleted. Is it 'coz of this?

So I gone through some forums and tried to see if there anything wrong with registry.
It seems to me that everything is fine in HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\explorer, as said in different forums.

But when I tried to add "Advanced" key in
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer
I got following error message:
Cannot create key:Error writing registry.

So I followed instructions by Tech Hardware team and tried to
Place a checkmark in the "Replace owner on subcontainers and objects" box, in advanced tab of permissions of that key.
And when I click on apply it gets unchecked.

Please help somebody. Its really annoying.

This is HijackThis Log file for reference:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 19:29:29, on 11-05-2010
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v8.00 (8.00.6001.18904)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\WINDOWS\System32\igfxpers.exe
C:\Program Files\Synaptics\SynTP\SynTPStart.exe
C:\Program Files\Alwil Software\Avast5\AvastUI.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\BatteryCare\BatteryCare.exe
C:\Program Files\DAEMON Tools Lite\daemon.exe
C:\Program Files\RocketDock\RocketDock.exe
E:\SOFTWARE\Ras_gs\Ras_gs.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\system32\wbem\unsecapp.exe
E:\SOFTWARE\latest_release\Chrome\chrome.exe
E:\SOFTWARE\latest_release\Chrome\chrome.exe
E:\SOFTWARE\latest_release\Chrome\chrome.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\regedit.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://ie.redirect.hp.com/svs/rdr?TY...lion&pf=laptop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = https://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = https://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = https://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = https://ie.redirect.hp.com/svs/rdr?TY...lion&pf=laptop
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: Vuze Remote Toolbar - {ba14329e-9550-4989-b3f2-9732e92d17cc} - C:\Program Files\Vuze_Remote\tbVuze.dll
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Vuze Remote Toolbar - {ba14329e-9550-4989-b3f2-9732e92d17cc} - C:\Program Files\Vuze_Remote\tbVuze.dll
O2 - BHO: QUICKfind BHO Object - {C08DF07A-3E49-4E25-9AB0-D3882835F153} - C:\PROGRA~1\TEXTware\QUICKF~1\PlugIns\IEHelp.dll
O2 - BHO: DAPIELoader Class - {FF6C3CF0-4B15-11D1-ABED-709549C10000} - C:\PROGRA~1\DAP\DAPIEL~1.DLL
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Vuze Remote Toolbar - {ba14329e-9550-4989-b3f2-9732e92d17cc} - C:\Program Files\Vuze_Remote\tbVuze.dll
O3 - Toolbar: DAEMON Tools Toolbar - {32099AAC-C132-4136-9E9A-4E364A424E17} - C:\Program Files\DAEMON Tools Toolbar\DTToolbar.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [SynTPStart] C:\Program Files\Synaptics\SynTP\SynTPStart.exe
O4 - HKLM\..\Run: [avast5] C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe /nogui
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\SideBar.exe /autoRun
O4 - HKCU\..\Run: [BatteryCare] "C:\Program Files\BatteryCare\BatteryCare.exe"
O4 - HKCU\..\Run: [DAEMON Tools Lite] "C:\Program Files\DAEMON Tools Lite\daemon.exe" -autorun
O4 - HKCU\..\Run: [RocketDock] "C:\Program Files\RocketDock\RocketDock.exe"
O8 - Extra context menu item: &Clean Traces - C:\Program Files\DAP\Privacy Package\dapcleanerie.htm
O8 - Extra context menu item: &Download with &DAP - C:\Program Files\DAP\dapextie.htm
O8 - Extra context menu item: Download &all with DAP - C:\Program Files\DAP\dapextie2.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O17 - HKLM\System\CCS\Services\Tcpip\..\{28B7A3D6-FFB1-4F42-A3CC-A449BC3C791B}: NameServer = 116.74.91.20 208.67.222.222
O23 - Service: AddFiltr - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\AddFiltr.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Firewall - ALWIL Software - C:\Program Files\Alwil Software\Avast5\afwServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: CyberLink Task Scheduler (CTS) (CLSched) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\CLSched.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - C:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Nero\Nero8\InCD\InCDsrv.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
O23 - Service: @%SystemRoot%\System32\TuneUpDefragService.exe,-1 (TuneUp.Defrag) - TuneUp Software - C:\Windows\System32\TuneUpDefragService.exe
O23 - Service: TuneUp Program Statistics Service (TuneUp.ProgramStatisticsSvc) - TuneUp Software - C:\Windows\System32\TUProgSt.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 6976 bytes
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Old 05-15-2010, 06:20 AM   #2
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Posts: 5
OS: Vista Home Premium



"BUMP, please"
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