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I'm not sure whats wrong

This is a discussion on I'm not sure whats wrong within the Virus/Trojan/Spyware Help forums, part of the Tech Support Forum category. Hi, I've just copy-pasted this from Bleeping Computers where I first posted this. I'd appreciate any help I can get

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Old 02-14-2009, 12:27 AM   #1
Join Date: Feb 2009
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I've just copy-pasted this from Bleeping Computers where I first posted this. I'd appreciate any help I can get here. Also, I assure you the minute I get a response from either of the sites, I'll advise the other site accordingly. It's just that I don't have a lot of time on my hands. I'm not sure if this is unacceptable. Anyway, here goes...the introduction is true for both sites:

My computer's started acting up and I can't seem to fix it and can't really afford to have a pro physically take a look at it so I thought I'd turn to you fine people. I've often just browsed through here and found other threads where people have faced problems similar to mine and used your help from there to fix my pc.

Anyway, getting to the point:

A few days ago I got infected. I use Spyware Doctor which detected and cleaned a few Trojans. One of the several effects of the infection was a sudden appearance of Zango Toolbar (something which has happened before) and some other software which I hadn't downloaded consciously. Once this was done, my computer refused to start up. It started restarting every time it reached the windows xp loading screen. I used my XP CD to repair windows after which it worked fine and started up. However, after the first time when I restarted the computer, the Data Execution Prevention screen popped up and stopped init logon and then stopped me from running task manager and then stopped me from running explorer. However, I manage to get around this by pressing alt+ctrl+del twice so it blocks the first attempt to run the manager but starts the second time. I do the same thing running explorer to start my computer. A little dubious, I know but I get desperate. A lot of my computer games stopped working at this point. I used Spyware Doctor to scan but it found no infections but the problem still continued. However, my IE and Firefox still work fine and so do my messengers.

Anyway, since the repair wasn't working for me, I decided (unilaterally) to try and reinstall XP which I did. The same thing happened again. It started fine the first time but the DEP thing happened again and happens everytime I start my computer. I'm a little flummoxed since I have no idea where to go from here.

I downloaded Malwarebites Antimalware, updated it and ran it but it still doesn't show any infections. I also tried to disable DEP which lets me run my computer but then again, it doesn't really solve the problem.

I'm appreciate any help any of you people could give me with this.

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Old 02-15-2009, 10:23 AM   #2
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Hello and Welcome to TSF.

We want all our members to perform the steps outlined in the link I'll give you below, before posting for assistance. There's a sticky at the top of this forum, and a
Having problems with spyware and pop-ups? First Steps
link at the top of each page.


Please follow our pre-posting process outlined here:


After running through allthe steps, you shall have a proper set of logs. Please post them in a new thread, as this one shall be closed.

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