Go Back   Tech Support Forum > Security Center > Virus/Trojan/Spyware Help

User Tag List

I'm not sure whats wrong

This is a discussion on I'm not sure whats wrong within the Virus/Trojan/Spyware Help forums, part of the Tech Support Forum category. Hi, I've just copy-pasted this from Bleeping Computers where I first posted this. I'd appreciate any help I can get


Closed Thread
 
Thread Tools Search this Thread
Old 02-14-2009, 12:27 AM   #1
Guest
 
Join Date: Feb 2009
Posts: 1
OS:



Hi,

I've just copy-pasted this from Bleeping Computers where I first posted this. I'd appreciate any help I can get here. Also, I assure you the minute I get a response from either of the sites, I'll advise the other site accordingly. It's just that I don't have a lot of time on my hands. I'm not sure if this is unacceptable. Anyway, here goes...the introduction is true for both sites:




My computer's started acting up and I can't seem to fix it and can't really afford to have a pro physically take a look at it so I thought I'd turn to you fine people. I've often just browsed through here and found other threads where people have faced problems similar to mine and used your help from there to fix my pc.



Anyway, getting to the point:


A few days ago I got infected. I use Spyware Doctor which detected and cleaned a few Trojans. One of the several effects of the infection was a sudden appearance of Zango Toolbar (something which has happened before) and some other software which I hadn't downloaded consciously. Once this was done, my computer refused to start up. It started restarting every time it reached the windows xp loading screen. I used my XP CD to repair windows after which it worked fine and started up. However, after the first time when I restarted the computer, the Data Execution Prevention screen popped up and stopped init logon and then stopped me from running task manager and then stopped me from running explorer. However, I manage to get around this by pressing alt+ctrl+del twice so it blocks the first attempt to run the manager but starts the second time. I do the same thing running explorer to start my computer. A little dubious, I know but I get desperate. A lot of my computer games stopped working at this point. I used Spyware Doctor to scan but it found no infections but the problem still continued. However, my IE and Firefox still work fine and so do my messengers.


Anyway, since the repair wasn't working for me, I decided (unilaterally) to try and reinstall XP which I did. The same thing happened again. It started fine the first time but the DEP thing happened again and happens everytime I start my computer. I'm a little flummoxed since I have no idea where to go from here.

I downloaded Malwarebites Antimalware, updated it and ran it but it still doesn't show any infections. I also tried to disable DEP which lets me run my computer but then again, it doesn't really solve the problem.


I'm appreciate any help any of you people could give me with this.


Thanks.
robotpajamas is offline  
Sponsored Links
Advertisement
 
Old 02-15-2009, 10:23 AM   #2
Security Team
Moderator, Analyst
Rangemaster, TSF Academy
 
chemist's Avatar
 
Join Date: Oct 2007
Location: Georgia
Posts: 29,790
OS: XP/Win7/Win10



Hello and Welcome to TSF.

We want all our members to perform the steps outlined in the link I'll give you below, before posting for assistance. There's a sticky at the top of this forum, and a
Quote:
Having problems with spyware and pop-ups? First Steps
link at the top of each page.

------------------------------------------------------

Please follow our pre-posting process outlined here:

https://www.techsupportforum.com/f50/...lp-305963.html

After running through allthe steps, you shall have a proper set of logs. Please post them in a new thread, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.

------------------------------------------------------
__________________
Our services are free, but you may contribute to the author of ComboFix via PayPal

Proud member of UNITE

Microsoft MVP - Consumer Security 2014, 2015
chemist is offline  
Closed Thread

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is on
Smilies are on
[IMG] code is on
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Post a Question


» Site Navigation
 > FAQ
  > 10.0.0.2
Powered by vBadvanced CMPS v3.2.3


All times are GMT -7. The time now is 12:31 AM.


Powered by vBulletin® Version 3.8.8
Copyright ©2000 - 2020, vBulletin Solutions, Inc.
vBulletin Security provided by vBSecurity v2.2.2 (Pro) - vBulletin Mods & Addons Copyright © 2020 DragonByte Technologies Ltd.
User Alert System provided by Advanced User Tagging v3.1.0 (Pro) - vBulletin Mods & Addons Copyright © 2020 DragonByte Technologies Ltd.
Copyright 2001 - 2018, Tech Support Forum

Windows 10 - Windows 7 - Windows XP - Windows Vista - Trojan Removal - Spyware Removal - Virus Removal - Networking - Security - Top Web Hosts