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Black Screen shortly after Windows Logon

This is a discussion on Black Screen shortly after Windows Logon within the Virus/Trojan/Spyware Help forums, part of the Tech Support Forum category. I had a crash while syncing my ipod to itunes. Both my computer and my ipod froze while the sync


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Old 05-21-2010, 12:36 PM   #1
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Join Date: May 2006
Posts: 32
OS: Windows XP



I had a crash while syncing my ipod to itunes. Both my computer and my ipod froze while the sync was about half way complete. So I had to unplug the ipod and also do a hard boot of my computer. Ever since, my screen goes black shortly after logging on to Windows. Nothing responds after this until I reboot again with the same results. I can, however, boot up in safe mode with no problem. Not sure if it is a malware issue or a conflict between two programs. I have attached the three scan files (DDS.txt , Attach.txt and ARK.log) to this post.

I have access to a Windows Install disc.

Thanks for your help.



DDS (Ver_10-03-17.01) - NTFSx86 NETWORK
Run by Administrator at 9:14:47.71 on Fri 05/21/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_17
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1023.750 [GMT -4:00]

AV: avast! antivirus 4.8.1368 [VPS 100512-0] *On-access scanning enabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\devldr32.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Administrator\Desktop\dds.scr

============== Pseudo HJT Report ===============

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Skype add-on (mastermind): {22bf413b-c6d2-4d91-82a9-a0f997ba588c} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
BHO: Softonic-Eng7 Toolbar: {414b6d9d-4a95-4e8d-b5b1-149dd2d93bb3} - c:\program files\softonic-eng7\tbSof1.dll
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File
BHO: MSN Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn\toolbar\3.0.1125.0\msneshellx.dll
BHO: Nero Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: {e312764e-7706-43f1-8dab-fcdd2b1e416d} - c:\program files\youtube downloader toolbar\SearchSettings.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: DVDVideoSoft Toolbar: {e9911ec6-1bcc-40b0-9993-e0eea7f6953f} - c:\program files\dvdvideosoft\tbDVDV.dll
BHO: YouTube Downloader Toolbar: {f3fee66e-e034-436a-86e4-9690573bee8a} - c:\program files\youtube downloader toolbar\ie\1.0\youtubedownloaderToolbarIE.dll
BHO: {fdd3b846-8d59-4ffb-8758-209b6ad74acc} - c:\program files\microsoft money\system\mnyviewer.dll
BHO: Ask Toolbar BHO: {fe063db1-4ec0-403e-8dd8-394c54984b2c} - c:\program files\asktbar\bar\1.bin\ASKTBAR.DLL
TB: MSN Toolbar: {1e61ed7c-7cb8-49d6-b9e9-ab4c880c8414} - c:\program files\msn\toolbar\3.0.1125.0\msneshellx.dll
TB: Nero Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
TB: Ask Toolbar: {fe063db9-4ec0-403e-8dd8-394c54984b2c} - c:\program files\asktbar\bar\1.bin\ASKTBAR.DLL
TB: DVDVideoSoft Toolbar: {e9911ec6-1bcc-40b0-9993-e0eea7f6953f} - c:\program files\dvdvideosoft\tbDVDV.dll
TB: Softonic-Eng7 Toolbar: {414b6d9d-4a95-4e8d-b5b1-149dd2d93bb3} - c:\program files\softonic-eng7\tbSof1.dll
TB: YouTube Downloader Toolbar: {f3fee66e-e034-436a-86e4-9690573bee8a} - c:\program files\youtube downloader toolbar\ie\1.0\youtubedownloaderToolbarIE.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [MSConfig] c:\windows\pchealth\helpctr\binaries\MSConfig.exe /auto
mPolicies-system: EnableLinkedConnections = 1 (0x1)
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {5067A26B-1337-4436-8AFE-EE169C2DA79F} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
IE: {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - {301DA1EE-F65C-4188-A417-9E915CC8FBFA} - c:\program files\microsoft money\system\mnyviewer.dll
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {0067DBFC-A752-458C-AE6E-B9C7E63D4824} - hxxp://www.logitech.com/devicedetector/plugins/LogitechDeviceDetection32.cab
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/templates/ieawsdc.cab
DPF: {1E54D648-B804-468d-BC78-4AFFED8E262F} - hxxp://www.nvidia.com/content/DriverDownload/srl/3.0.0.4/srl_bin/sysreqlab_nvd.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1232683706630
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} -
Handler: pure-go - {4746C79A-2042-4332-8650-48966E44ABA8} - c:\program files\common files\pure networks shared\platform\puresp3.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath -
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);
c:\program files\mozilla firefox\greprefs\all.js - pref("html5.enable", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "https://www.firefox.com");
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);

============= SERVICES / DRIVERS ===============

S1 aswSP;avast! Self Protection;c:\windows\system32\drivers\aswSP.sys [2009-1-23 114768]
S2 Application Updater;Application Updater;c:\program files\application updater\ApplicationUpdater.exe [2010-2-19 380928]
S2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2009-1-23 20560]
S2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\CCEVTMGR.EXE [2004-12-13 198248]
S2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\CCSETMGR.EXE [2004-12-13 181864]
S2 LinksysUpdater;Linksys Updater;c:\program files\linksys\linksys updater\bin\LinksysUpdater.exe [2008-4-18 204800]
S2 npf;NetGroup Packet Filter Driver;c:\windows\system32\drivers\npf.sys [2008-6-1 34064]
S2 Symantec Core LC;Symantec Core LC;c:\program files\common files\symantec shared\ccpd-lc\symlcsvc.exe [2009-1-27 822424]
S2 TomTomHOMEService;TomTomHOMEService;c:\program files\tomtom home 2\TomTomHOMEService.exe [2009-6-3 92008]
S3 ccPwdSvc;Symantec Password Validation;c:\program files\common files\symantec shared\CCPWDSVC.EXE [2004-12-13 79464]
S3 DrmRAudio;DrmRAudio;c:\windows\system32\drivers\DrmRAudio.sys [2010-5-3 23096]
S3 stdriver;Sound Tap Upper Class Filter Driver v2.0.0.0;c:\windows\system32\drivers\stdriver32.sys [2010-5-3 39480]
S4 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast4\ashServ.exe [2009-1-23 138680]
S4 avast! Mail Scanner;avast! Mail Scanner;c:\program files\alwil software\avast4\ashMaiSv.exe [2009-1-23 254040]
S4 avast! Web Scanner;avast! Web Scanner;c:\program files\alwil software\avast4\ashWebSv.exe [2009-1-23 352920]

=============== Created Last 30 ================

2010-05-21 13:07:28 0 d-sh--w- c:\documents and settings\administrator\PrivacIE
2010-05-21 12:56:03 0 d-sh--w- c:\documents and settings\administrator\IETldCache
2010-05-21 12:55:00 178 --sh--w- c:\documents and settings\administrator\ntuser.ini
2010-05-20 15:42:46 0 d-----w- c:\windows\pss
2010-05-20 14:28:44 0 d-----w- c:\windows\system32\wbem\Repository
2010-05-03 12:01:11 0 d-----w- c:\program files\FLVCodec
2010-05-03 12:01:01 547 ----a-w- c:\windows\system32\ff_vfw.dll.manifest
2010-05-03 12:00:56 7680 ----a-w- c:\windows\system32\ff_vfw.dll
2010-05-03 12:00:51 60273 ----a-w- c:\windows\system32\pthreadGC2.dll
2010-05-03 12:00:45 0 d-----w- c:\program files\ffdshow
2010-05-03 12:00:29 0 d-----w- c:\program files\WinPcap
2010-05-03 11:59:27 23096 ----a-w- c:\windows\system32\drivers\DrmRAudio.sys
2010-05-03 11:33:49 39480 ----a-w- c:\windows\system32\drivers\stdriver32.sys
2010-05-03 11:33:44 0 d-----w- c:\program files\NCH Software
2010-05-03 11:32:36 0 d-----w- c:\program files\NCH Swift Sound
2010-05-02 09:30:53 0 d-----w- c:\program files\Application Updater
2010-05-02 09:30:50 0 d-----w- c:\program files\YouTube Downloader Toolbar
2010-05-02 09:30:20 0 d-----w- c:\program files\YouTube Downloader
2010-04-29 16:25:13 0 d-----w- c:\program files\iPod
2010-04-29 16:16:49 0 d-----w- c:\program files\Bonjour

==================== Find3M ====================

2010-04-08 17:20:02 91424 ----a-w- c:\windows\system32\dnssd.dll
2010-04-08 17:20:02 107808 ----a-w- c:\windows\system32\dns-sd.exe
2010-03-27 12:39:48 358400 ----a-w- c:\windows\system32\AOSMTP.dll
2010-03-27 12:39:48 10752 ----a-w- c:\windows\system32\hh.exe
2010-03-10 06:15:52 420352 ----a-w- c:\windows\system32\vbscript.dll
2010-02-25 06:24:37 916480 ----a-w- c:\windows\system32\wininet.dll
2002-07-26 22:02:06 153088 ----a-w- c:\program files\UNWISE.EXE
2009-01-25 14:05:50 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012009012520090126\index.dat

============= FINISH: 9:15:20.54 ===============
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Old 05-21-2010, 01:20 PM   #2
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Join Date: May 2006
Posts: 32
OS: Windows XP



I have updated the Attach.zip file with ARK.txt instead of ARK.log and reattached it to this post. Sorry for the mistake.
Thanks again.
Attached Files
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Old 05-25-2010, 01:54 AM   #3
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Join Date: May 2006
Posts: 32
OS: Windows XP



BUMP, please
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