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Antivira Av - fake AV software, completely hijacked everything

This is a discussion on Antivira Av - fake AV software, completely hijacked everything within the Virus/Trojan/Spyware Help forums, part of the Tech Support Forum category. One of my family members has somehow ended up with this on their computer. I wasn't able to follow the


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Old 02-09-2011, 06:20 AM   #1
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One of my family members has somehow ended up with this on their computer. I wasn't able to follow the instructions in the sticky as it wont let me run anything. DSS amd GMER just got closed as soon as I open them. I can't even open the taskmanager or add/remove programmes. There are a few removal tools on this page
AntiVira AV - Virus Solution and Removal

but I can't run them. I tried doing it in safe mode but then they couldn't find any infection. I don't even know where to start with trying to get it removed. Any suggestions?

Thanks.
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Old 02-10-2011, 09:54 AM   #2
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Hello and Welcome to TSF.

Please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.

------------------------------------------------------

Run dds and gmer in Safe Mode, then post/attach the logs here for review.

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Old 02-10-2011, 01:03 PM   #3
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DDS (Ver_10-12-12.02) - NTFSx86 NETWORK
Run by Administrator at 18:23:06.35 on Thu 02/10/2011
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2047.1781 [GMT 0:00]

AV: Kaspersky Internet Security *Disabled/Outdated* {2C4D4BC6-0793-4956-A9F9-E252435469C0}
FW: Kaspersky Internet Security *Disabled*

============== Running Processes ===============

C:\windows\system32\svchost -k DcomLaunch
svchost.exe
C:\windows\system32\svchost.exe -k netsvcs
svchost.exe
C:\windows\Explorer.EXE
F:\dds.scr

============== Pseudo HJT Report ===============

BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: IEVkbdBHO Class: {59273ab4-e7d3-40f9-a1a8-6fa9cca1862c} - c:\program files\kaspersky lab\kaspersky internet security 2009\ievkbd.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.4.4525.1752\swg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_B7C5AC242193BB3E.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
{555d4d79-4bd2-4094-a395-cfc534424a05}
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /install
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [SkyTel] SkyTel.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [RemoteControl] "c:\program files\cyberlink\powerdvd\PDVDServ.exe"
mRun: [LanguageShortcut] "c:\program files\cyberlink\powerdvd\language\Language.exe"
mRun: [NeroFilterCheck] c:\program files\common files\ahead\lib\NeroCheck.exe
mRun: [SecurDisc] c:\program files\nero\nero 7\incd\NBHGui.exe
mRun: [InCD] c:\program files\nero\nero 7\incd\InCD.exe
mRun: [AVP] "c:\program files\kaspersky lab\kaspersky internet security 2009\avp.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Google Quick Search Box] "c:\program files\google\quick search box\GoogleQuickSearchBox.exe" /autorun
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [hpqSRMon] c:\program files\hp\digital imaging\bin\hpqSRMon.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\mcafee~1.lnk - c:\program files\mcafee security scan\1.0.150\SSScheduler.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\sweexw~1.lnk - c:\program files\sweex wireless lan\lw057v2 wireless lan pci card 54 mbps\RtWlan.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - {85E0B171-04FA-11D1-B7DA-00A0C90348D6} - c:\program files\kaspersky lab\kaspersky internet security 2009\SCIEPlgn.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} - hxxp://messenger.zone.msn.com/binary/msgrchkr.cab56986.cab
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {4A85DBE0-BFB2-4119-8401-186A7C6EB653} - hxxp://messenger.zone.msn.com/MessengerGamesContent/GameContent/Default/mjss/MJSS.cab109791.cab
DPF: {5C051655-FCD5-4969-9182-770EA5AA5565} - hxxp://messenger.zone.msn.com/binary/SolitaireShowdown.cab56986.cab
DPF: {5D6F45B3-9043-443D-A792-115447494D24} - hxxp://messenger.zone.msn.com/MessengerGamesContent/GameContent/Default/uno1/GAME_UNO1.cab
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {9C23D886-43CB-43DE-B2DB-112A68D7E10A} - hxxp://lads.myspace.com/upload/MySpaceUploader2.cab
DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} - hxxp://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
DPF: {CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48} - hxxp://messenger.zone.msn.com/binary/MineSweeper.cab56986.cab
Notify: klogon - c:\windows\system32\klogon.dll
AppInit_DLLs: c:\progra~1\kasper~1\kasper~1\mzvkbd.dll,c:\progra~1\kasper~1\kasper~1\adialhk.dll,c:\progra~1\kasper~1\kasper~1\kloehk.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "c:\program files\common files\lightscribe\LSRunOnce.exe"

============= SERVICES / DRIVERS ===============


=============== Created Last 30 ================


==================== Find3M ====================


============= FINISH: 18:23:36.79 ===============
Attached Files
File Type: zip attach.zip (2.6 KB, 36 views)
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Old 02-10-2011, 03:15 PM   #4
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Posts: 29,790
OS: XP/Win7/Win10



Hello parabola50.

Please note that these fixes are not instantaneous. Most infections require more than one round to properly eradicate.

Please stay with me until given the 'all clear' even if symptoms seemingly abate.

Kindly follow my instructions and please do no fixing on your own or running of scanners unless requested by a helper.

------------------------------------------------------

Please reboot into Safe Mode with Networking and make sure you log in on your usual account.

------------------------------------------------------

Please download DeFogger and save it to your desktop.
  • Double-click DeFogger to run the tool.
  • The application window will appear.
  • Click the Disable button to disable your CD Emulation drivers.
  • Click Yes to continue.
  • A 'Finished!' message will appear.
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK
IMPORTANT! If you receive an error message while running DeFogger, please post the log defogger_disable which will appear on your desktop.

Do not re-enable these drivers until otherwise instructed.

------------------------------------------------------

Please visit this webpage for download links, and instructions for running ComboFix:

A guide and tutorial on using ComboFix

* Ensure you have disabled all antivirus and antimalware programs so they do not interfere with the running of ComboFix.

Get help here

Please post the C:\ComboFix.txt in your next reply for further review.

Please re-enable your antivirus before posting the ComboFix.txt log.

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Old 02-13-2011, 10:34 AM   #5
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Join Date: Feb 2007
Posts: 114
OS: Vista



ComboFix 11-02-12.02 - User 13/02/2011 17:58:28.1.2 - x86 NETWORK
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2047.1790 [GMT 0:00]
Running from: F:\ComboFix.exe
AV: Kaspersky Internet Security *Disabled/Outdated* {2C4D4BC6-0793-4956-A9F9-E252435469C0}
FW: Kaspersky Internet Security *Disabled* {2C4D4BC6-0793-4956-A9F9-E252435469C0}

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\XSxS
F:\Autorun.inf

.
((((((((((((((((((((((((( Files Created from 2011-01-13 to 2011-02-13 )))))))))))))))))))))))))))))))
.

2011-02-09 13:05 . 2011-02-09 13:05 -------- d-----w- c:\program files\Common Files\Wise Installation Wizard
2011-02-09 12:22 . 2011-02-09 12:22 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2011-02-09 12:22 . 2011-02-09 13:22 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-02-09 12:15 . 2011-02-10 18:42 -------- d-----w- c:\documents and settings\Administrator
2011-02-09 12:10 . 2011-02-09 12:10 -------- d-----w- c:\documents and settings\All Users\Application Data\DAEMON Tools Pro
2011-01-26 13:45 . 2011-01-26 13:45 -------- d-----w- c:\documents and settings\User\Local Settings\Application Data\Reviewer
2011-01-26 13:45 . 2011-01-26 13:45 -------- d-----w- c:\program files\Xenocode
2011-01-26 13:45 . 2011-01-26 13:45 -------- d-----w- c:\documents and settings\User\Local Settings\Application Data\Xenocode
2011-01-22 03:00 . 2011-01-22 03:00 -------- d-sh--w- c:\documents and settings\Default User\IETldCache
2011-01-21 14:44 . 2011-01-21 14:44 439296 -c----w- c:\windows\system32\dllcache\shimgvw.dll
2011-01-21 13:06 . 2011-01-21 13:06 -------- d-----w- c:\documents and settings\NetworkService\Local Settings\Application Data\Temp
2011-01-20 19:10 . 2008-04-14 00:12 221184 ----a-w- c:\windows\system32\wmpns.dll
2011-01-20 16:57 . 2010-09-18 06:53 953856 -c----w- c:\windows\system32\dllcache\mfc40u.dll
2011-01-20 16:57 . 2010-09-18 06:53 974848 -c----w- c:\windows\system32\dllcache\mfc42.dll
2011-01-20 16:57 . 2010-08-23 16:12 617472 -c----w- c:\windows\system32\dllcache\comctl32.dll
2011-01-20 16:56 . 2010-06-14 14:31 744448 -c----w- c:\windows\system32\dllcache\helpsvc.exe
2011-01-20 16:56 . 2010-12-20 23:59 743424 -c----w- c:\windows\system32\dllcache\iedvtool.dll
2011-01-20 16:56 . 2010-11-02 15:17 40960 -c----w- c:\windows\system32\dllcache\ndproxy.sys
2011-01-20 16:51 . 2010-10-11 14:59 45568 -c----w- c:\windows\system32\dllcache\wab.exe
2011-01-20 16:14 . 2011-02-13 18:11 -------- d-----w- c:\program files\PeerGuardian2
2011-01-20 15:57 . 2001-08-17 13:48 12160 -c--a-w- c:\windows\system32\dllcache\mouhid.sys
2011-01-20 15:57 . 2001-08-17 13:48 12160 ----a-w- c:\windows\system32\drivers\mouhid.sys

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-01-21 14:44 . 2006-02-28 12:00 439296 ----a-w- c:\windows\system32\shimgvw.dll
2011-01-07 14:09 . 2006-02-28 12:00 290048 ----a-w- c:\windows\system32\atmfd.dll
2010-12-31 13:10 . 2006-02-28 12:00 1854976 ----a-w- c:\windows\system32\win32k.sys
2010-12-22 12:34 . 2006-02-28 12:00 301568 ----a-w- c:\windows\system32\kerberos.dll
2010-12-20 23:59 . 2006-02-28 12:00 916480 ----a-w- c:\windows\system32\wininet.dll
2010-12-20 23:59 . 2006-02-28 12:00 43520 ----a-w- c:\windows\system32\licmgr10.dll
2010-12-20 23:59 . 2006-02-28 12:00 1469440 ------w- c:\windows\system32\inetcpl.cpl
2010-12-20 17:26 . 2006-02-28 12:00 730112 ----a-w- c:\windows\system32\lsasrv.dll
2010-12-20 12:55 . 2006-02-28 12:00 385024 ----a-w- c:\windows\system32\html.iec
2010-12-09 15:15 . 2006-02-28 12:00 718336 ----a-w- c:\windows\system32\ntdll.dll
2010-12-09 14:30 . 2006-02-28 12:00 33280 ----a-w- c:\windows\system32\csrsrv.dll
2010-12-09 13:42 . 2006-02-28 12:00 2148864 ----a-w- c:\windows\system32\ntoskrnl.exe
2010-12-09 13:07 . 2004-08-03 22:59 2027008 ----a-w- c:\windows\system32\ntkrnlpa.exe
2010-11-18 18:12 . 2009-06-23 21:51 81920 ----a-w- c:\windows\system32\isign32.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"msnmsgr"="c:\program files\Windows Live\Messenger\msnmsgr.exe" [2009-07-26 3883856]
"uTorrent"="c:\program files\uTorrent\uTorrent.exe" [2011-01-20 395640]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2009-08-18 39408]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2006-10-18 204288]
"PeerGuardian"="c:\program files\PeerGuardian2\pg2.exe" [2007-01-30 1432064]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2009-03-27 13684736]
"nwiz"="nwiz.exe" [2009-03-27 1657376]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2009-03-27 86016]
"RTHDCPL"="RTHDCPL.EXE" [2006-08-23 16050688]
"SkyTel"="SkyTel.EXE" [2006-05-16 2879488]
"RemoteControl"="c:\program files\CyberLink\PowerDVD\PDVDServ.exe" [2007-03-14 71216]
"LanguageShortcut"="c:\program files\CyberLink\PowerDVD\Language\Language.exe" [2007-01-08 52256]
"NeroFilterCheck"="c:\program files\Common Files\Ahead\Lib\NeroCheck.exe" [2007-03-01 153136]
"SecurDisc"="c:\program files\Nero\Nero 7\InCD\NBHGui.exe" [2007-11-26 1629480]
"InCD"="c:\program files\Nero\Nero 7\InCD\InCD.exe" [2007-11-26 1057064]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-02-27 35696]
"Google Quick Search Box"="c:\program files\Google\Quick Search Box\GoogleQuickSearchBox.exe" [2009-08-18 122368]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-09-17 149280]
"hpqSRMon"="c:\program files\HP\Digital Imaging\bin\hpqSRMon.exe" [2007-08-22 80896]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2007-10-14 49152]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2009-11-10 417792]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-02-15 141608]
"AVP"="c:\program files\Kaspersky Lab\Kaspersky Internet Security 2009\avp.exe" [2009-06-24 201992]

c:\documents and settings\User\Start Menu\Programs\Startup\
LimeWire On Startup.lnk - c:\program files\LimeWire\LimeWire.exe [N/A]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
McAfee Security Scan.lnk - c:\program files\McAfee Security Scan\1.0.150\SSScheduler.exe [2009-7-28 199184]
Sweex Wireless LAN Utility.lnk - c:\program files\Sweex Wireless LAN\LW057V2 Wireless LAN PCI Card 54 Mbps\RtWlan.exe [2009-6-23 782336]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MSIServer]
@="Service"

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\KasperskyAntiVirus]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\wlcsdk.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\uTorrent\\uTorrent.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpiscnapp.exe"=
"c:\\Program Files\\Common Files\\HP\\Digital Imaging\\bin\\hpqPhotoCrm.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqsudi.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqpsapp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqpse.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqusgm.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqusgh.exe"=
"c:\\Program Files\\HP\\HP Software Update\\HPWUCli.exe"=
"c:\\WINDOWS\\pchealth\\helpctr\\binaries\\helpctr.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=

R0 klbg;Kaspersky Lab Boot Guard Driver;c:\windows\system32\drivers\klbg.sys [29/01/2008 17:29 33808]
R2 EAPPkt;Realtek EAPPkt Protocol;c:\windows\system32\drivers\EAPPkt.sys [23/06/2009 22:13 38144]
R3 KLFLTDEV;Kaspersky Lab KLFltDev;c:\windows\system32\drivers\klfltdev.sys [13/03/2008 18:02 26640]
R3 klim5;Kaspersky Anti-Virus NDIS Filter;c:\windows\system32\drivers\klim5.sys [25/03/2008 19:07 24592]
S2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [18/05/2010 18:01 136176]
S4 sptd;sptd;c:\windows\system32\drivers\sptd.sys [29/12/2009 13:51 685816]

--- Other Services/Drivers In Memory ---

*NewlyCreated* - PGFILTER

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{10880D85-AAD9-4558-ABDC-2AB1552D831F}]
2007-12-05 11:27 451872 ----a-w- c:\program files\Common Files\LightScribe\LSRunOnce.exe
.
Contents of the 'Scheduled Tasks' folder

2011-02-09 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 11:34]

2011-02-13 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-05-18 18:01]

2011-02-13 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-05-18 18:01]

2010-05-25 c:\windows\Tasks\Install.job
- c:\windows\system32\Adobe\Shockwave 11\nssstub.exe [2010-05-25 19:55]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.co.uk/
uInternet Settings,ProxyOverride = <local>
uInternet Settings,ProxyServer = http=127.0.0.1:18810
IE: Add to Banner Ad Blocker - c:\program files\Kaspersky Lab\Kaspersky Internet Security 2009\ie_banner_deny.htm
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office12\EXCEL.EXE/3000
DPF: {9C23D886-43CB-43DE-B2DB-112A68D7E10A} - hxxp://lads.myspace.com/upload/MySpaceUploader2.cab
.
- - - - ORPHANS REMOVED - - - -

WebBrowser-{3041D03E-FD4B-44E0-B742-2D9B88305F98} - (no file)



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, GMER - Rootkit Detector and Remover
Rootkit scan 2011-02-13 18:11
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(1340)
c:\windows\system32\klogon.dll
c:\windows\system32\COMRes.dll

- - - - - - - > 'explorer.exe'(2756)
c:\windows\system32\WININET.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Nero\Nero 7\InCD\InCDsrv.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Common Files\LightScribe\LSSrvc.exe
c:\windows\system32\nvsvc32.exe
c:\program files\CyberLink\Shared Files\RichVideo.exe
c:\program files\Windows Media Player\WMPNetwk.exe
c:\windows\system32\wscntfy.exe
c:\windows\system32\RUNDLL32.EXE
c:\windows\RTHDCPL.EXE
c:\program files\iPod\bin\iPodService.exe
.
**************************************************************************
.
Completion time: 2011-02-13 18:15:13 - machine was rebooted
ComboFix-quarantined-files.txt 2011-02-13 18:15

Pre-Run: 33,572,810,752 bytes free
Post-Run: 35,447,263,232 bytes free

- - End Of File - - 067DC252421FE2044BE0795CBCAB5B1B
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Old 02-13-2011, 11:17 AM   #6
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Hello again, parabola50. Please tell us how your system is behaving. Is Normal Mode still hijacked by the rogue AV?

You were instructed to save ComboFix to your desktop. Please move it there now.

------------------------------------------------------

Go to Start > Run and copy/paste the following into the Run box and click OK:

C:\Qoobox\Add-Remove Programs.txt

A text file should open. Please post the contents of that file in your next reply.

------------------------------------------------------
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Old 02-13-2011, 11:31 AM   #7
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Join Date: Feb 2007
Posts: 114
OS: Vista



Whoops, I was moving everything over on an external drive, forgot to copy it to the desktop. It seems fine now, looks like it's working as normal. Here's the file..

µTorrent
2007 Microsoft Office Suite Service Pack 2 (SP2)
32 Bit HP CIO Components Installer
Acrobat.com
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 9.1
Adobe Shockwave Player 11.5
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Bonjour
C4400
C4400_Help
Cards_Calendar_OrderGift_DoMorePlugout
Critical Update for Windows Media Player 11 (KB959772)
CustomerResearchQFolder
DivX Plus Web Player
DocProcQFolder
DVD Suite
Google Earth Plug-in
Google Toolbar for Internet Explorer
Google Update Helper
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB2443685)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976002-v5)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
HP Photosmart C4400 All-In-One Driver Software 10.0 Rel .3
HP Photosmart Essential 2.5
HP Update
HPPhotoSmartPhotobookWebPack1
HPSSupply
iPhone Configuration Utility
iTunes
Java(TM) 6 Update 16
Junk Mail filter update
Kaspersky Internet Security 2009
LG USB Modem Drivers
LightScribe System Software 1.10.27.1
McAfee Security Scan
Messenger Plus! Live
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2416447)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Application Error Reporting
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Choice Guard
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office Live Add-in 1.3
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Professional Plus 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft Software Update for Web Folders (English) 12
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Works
MSN
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Nero 7 Essentials
neroxml
NVIDIA Drivers
OCR Software by I.R.I.S. 10.0
PeerGuardian 2.0
Platform
PowerDVD
PowerProducer
PS_AIO_03_C4400_ProductContext
PS_AIO_03_C4400_Software
PS_AIO_03_C4400_Software_Min
PSSWCORE
QFolder
QuickTime
Realtek High Definition Audio Driver
Scan
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB2288931)
Security Update for 2007 Microsoft Office System (KB2289158)
Security Update for 2007 Microsoft Office System (KB2344875)
Security Update for 2007 Microsoft Office System (KB2345043)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for CAPICOM (KB931906)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Microsoft Office Access 2007 (KB979440)
Security Update for Microsoft Office Excel 2007 (KB2345035)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office PowerPoint 2007 (KB982158)
Security Update for Microsoft Office PowerPoint Viewer (KB2413381)
Security Update for Microsoft Office Publisher 2007 (KB2284697)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2344993)
Security Update for Windows Internet Explorer 8 (KB2416400)
Security Update for Windows Internet Explorer 8 (KB2482017)
Security Update for Windows Internet Explorer 8 (KB969897)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB972260)
Security Update for Windows Internet Explorer 8 (KB974455)
Security Update for Windows Internet Explorer 8 (KB976325)
Security Update for Windows Internet Explorer 8 (KB978207)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2259922)
Security Update for Windows XP (KB2286198)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2296199)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2393802)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2436673)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB2476687)
Security Update for Windows XP (KB2478960)
Security Update for Windows XP (KB2478971)
Security Update for Windows XP (KB2479628)
Security Update for Windows XP (KB2483185)
Security Update for Windows XP (KB2485376)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969897)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981852)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982214)
Security Update for Windows XP (KB982665)
Segoe UI
Shop for HP Supplies
Sweex Wireless Adapter Driver and Utility
Toolbox
UnloadSupport
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office Outlook 2007 (KB2412171)
Update for Outlook 2007 Junk Email Filter (KB2492475)
Update for Windows Internet Explorer 8 (KB971930)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows Internet Explorer 8 (KB976749)
Update for Windows Internet Explorer 8 (KB980182)
Update for Windows XP (KB2141007)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2467659)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB961503)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
VC80CRTRedist - 8.0.50727.4053
VIA Platform Device Manager
VideoToolkit01
VLC media player 1.0.1
WebFldrs XP
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 8
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Mail
Windows Live Messenger
Windows Live Sign-in Assistant
Windows Live Upload Tool
Windows Live Writer
Windows Media Format 11 runtime
Windows Media Player 11
Windows XP Service Pack 3
WinRAR archiver
Yahoo! Toolbar
YouTube Downloader 2.5.4
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Old 02-13-2011, 12:11 PM   #8
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Hello again, parabola50.

Please copy this page to Notepad and Save it to your Desktop in order to assist you when carrying out the following instructions.

Before beginning the fix, read this post completely. If there's anything that you do not understand, kindly ask your questions before proceeding.
Ensure that there aren't any opened browsers when you are carrying out the procedures below.

It is IMPORTANT that you don't miss a step & perform everything in the correct order/sequence.

------------------------------------------------------

Your hard drive is almost full. Having too little free space on your hard drive can compromise system performance.

Quote:
C: is FIXED (NTFS) - 233 GiB total, 30.687 GiB free.
I suggest you move pictures, music, etc. to an external drive or USB stick if you have one and uninstall any programs that are never or hardly ever used.

------------------------------------------------------

I see you have P2P software ( uTorrent ) installed on your machine. We are not here to pass judgment on file-sharing as a concept. However, we will warn you that engaging in this activity and having this kind of software installed on your machine will always make you more susceptible to re-infections. It may be contributing to your current situation. This page will give you further information.

Please note: Even if you are using a "safe" P2P program, it is only the program that is safe. You will be sharing files from uncertified sources, and these are often infected. The bad guys use P2P filesharing as a major conduit to spread their wares.

References for the risk of these programs are here and here.

I would strongly recommend that you uninstall it. You can do so via Control Panel >> Add or Remove Programs.

------------------------------------------------------

Close any open browsers.

Disable your antivirus and antispyware applications, usually via a right-click on the System Tray icon. They may otherwise interfere with ComboFix.

Open Notepad and copy/paste all the text in the codebox below into Notepad:

Code:
File::
c:\documents and settings\User\Start Menu\Programs\Startup\LimeWire On Startup.lnk

DDS::
uInternet Settings,ProxyOverride = <local>
uInternet Settings,ProxyServer = http=127.0.0.1:18810

Folder::
c:\program files\LimeWire
Save this Notepad file as CFScript.txt to your Desktop and then close the file.





Referring to the picture above, drag CFScript onto ComboFix.

If you are prompted to update ComboFix and have an internet connection, please choose Yes

Your desktop may go blank. This is normal. It will return when ComboFix is done. ComboFix may reboot your machine. This is normal.

When finished, it shall produce a log for you. Please post that log, ComboFix.txt, in your next reply.

Please re-enable your antivirus before posting the ComboFix.txt log.

------------------------------------------------------

Your Java is out of date.

Java(TM) 6 Update 16 can be updated from the Java Control Panel. Go Start > Control Panel(Classic View) > Java (looks like a coffee cup) > Update Tab > Update Now. An update should begin; follow the prompts.

Make sure you untick the box next to whatever free program they prompt you to install, unless you want it.
  • After the install is complete, go back to your Control Panel(using Classic View) and click the Java icon. (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button.
    • There are two options in the window to clear the cache - Leave BOTH Checked
      • Applications and Applets
      • Trace and Log Files
    • Click OK on Delete Temporary Files Window.
      Note: This deletes ALL the Downloaded Applications and Applets from the CACHE
    • Click OK to leave the Temporary Files Window.
    • Click OK to leave the Java Control Panel.
------------------------------------------------------

Please run this online scan to help look for remnants. Ensure your external and/or USB drives are inserted during the scan.

Go here to run an online scanner from ESET and Save the file to your Desktop.
  • If you are not using Internet Explorer, double-click esetsmartinstaller_enu.exe to install it, then click 'Run'.
  • Turn off the real-time scanner of any existing antivirus program while performing the online scan.
  • Tick the box next to YES, I accept the Terms of Use.
  • Click Start
  • When asked, allow the ActiveX control to install.
  • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings and ensure these options are ticked:
    • Scan for potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth Technology
  • Next to 'Current scan targets: Operating memory, Local drives', click the Change.. button.
  • Tick all the boxes that correspond to your external/inserted drives.
  • Click Scan
  • Wait for the scan to finish.
  • Use Notepad to open the logfile located at C:\Program Files\Eset\Eset Online Scanner\log.txt
  • Do NOT be alarmed by what you see in the report. Many of the finds have likely been quarantined.
  • Copy/paste that log as a reply to this topic.
------------------------------------------------------

Please post the following in your next reply:

ComboFix.txt
ESET report
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Old 02-17-2011, 10:23 AM   #9
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Still with us, parabola50?
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Old 02-22-2011, 10:10 AM   #10
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Due to lack of response, this topic will now be closed. If you need continued support, please begin a new thread, and provide a link to this topic. This applies only to the original topic starter. Everyone else please begin a New Topic, after following the steps outlined here:

IMPORTANT - Read This Before Posting For Malware Removal Help

------------------------------------------------------
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