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FTP not working

This is a discussion on FTP not working within the Web Design & Development forums, part of the Tech Support Forum category. I was doing backup of my site, using filezilla, as I did for many years. it is a wordpress site


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Old 04-03-2020, 08:49 AM   #1
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I was doing backup of my site, using filezilla, as I did for many years. it is a wordpress site with thousands of files and many folders. In the past it just did the backup with no problems. But now after some time, it says :

Response: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
Response: 220-You are user number 4 of 500 allowed.
Response: 220-Local time is now 08:46. Server port: 21.
Response: 220-This is a private system - No anonymous login
Response: 220 You will be disconnected after 15 minutes of inactivity.
Error: Connection timed out after 20 seconds of inactivity
Error: File transfer failed
Status: Connecting to (my server ip address here, which I deleted)
Response: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
Response: 220-You are user number 5 of 500 allowed.
Response: 220-Local time is now 08:46. Server port: 21.

And this loop continues on and on, and installation does not progress, with many files remaining in the queue.

What is the problem? What must I do?
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Old 04-03-2020, 09:21 AM   #2
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In your initial setup-up increase the time out period.
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Old 04-03-2020, 10:45 AM   #3
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I don't know when you last did this, but FTP has been deprecated or its use disallowed by a very great many sites.

The FTP Access - Support - WordPress.com page strongly suggests that they currently support only sFTP and even then only for Business plan level or higher.

I haven't used FTP in years because it's an insecure protocol and most sites do not even support connecting using it anymore.
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Old 04-03-2020, 08:55 PM   #4
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Quote:
Originally Posted by britechguy View Post
I don't know when you last did this, but FTP has been deprecated or its use disallowed by a very great many sites.

The FTP Access - Support - WordPress.com page strongly suggests that they currently support only sFTP and even then only for Business plan level or higher.

I haven't used FTP in years because it's an insecure protocol and most sites do not even support connecting using it anymore.
I am using latest version of Filezilla. I dont know if it is ftp or not, I thought that was the name
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Old 04-03-2020, 08:56 PM   #5
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Quote:
Originally Posted by Corday View Post
In your initial setup-up increase the time out period.
didnt seem to work
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Old 04-04-2020, 03:09 AM   #6
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Quote:
Originally Posted by ketanco View Post
I am using latest version of Filezilla. I dont know if it is ftp or not, I thought that was the name
FileZilla is an FTP client. FTP is the correct name of the protocol you're trying to use through FileZilla, but Wordpress doesn't support it anymore unless you subscribe to the business plan.
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