User Tag List

Yahoo e-mail

This is a discussion on Yahoo e-mail within the Email forums, part of the Tech Support Forum category. Just about two weeks ago, I was unable to log into my yahoo e-mail. Kept getting a msg saying my


Closed Thread
 
Thread Tools Search this Thread
Old 08-10-2019, 11:52 AM   #1
TSF Enthusiast
 
Join Date: Jul 2005
Location: Louisville, KY
Posts: 3,842
OS: WIN10 64bit Home Edition



Just about two weeks ago, I was unable to log into my yahoo e-mail. Kept getting a msg saying my password was wrong, or can't log in now, try later. Same thing keeps happening when I try to log in. I know password is right, because I wrote it down. Got in touch with yahoo support about this, they responded they would help if I answered some questions. Answered the questions to the best of my ability, but no response from yahoo. I sent them another "help msg" a few days ago. Guess what? No response. Here's something else, I had gotten an e-mail the day before from someone who said they were taking over my account if I didn't send X amount of bitcoin to them. I suspect that person may have screwed me up. Fortunately, I didn't have any financial or personal info on the yahoo account.

Anyone have any suggestions on the next move? Using Firefox with yahoo as homepage. Have ran AVG, Super anti-spyware, Malwarebytes, and CCleaner.
bruiser is offline  
Sponsored Links
Advertisement
 
Old 08-10-2019, 01:12 PM   #2
TSF Moderator
Hardware Team
Networking Team
 
SpywareDr's Avatar
 
Join Date: Jun 2013
Location: Maryland, USA
Posts: 6,444
OS: W10P64; W7U64; W7P64; XPP32; Zorin; Slax; Ubuntu; Kali (BackTrack); Android 6.01



Suggestion: Use Outlook.com or Gmail instead.
SpywareDr is offline  
Old 08-10-2019, 04:23 PM   #3
Team Manager
Microsoft Support
 
Corday's Avatar
 
Join Date: Mar 2010
Location: Midlands of South Carolina
Posts: 25,646
OS: Windows10. In the past CP/M, DOS, Windows 95, 2000, 98SE, ME, Vista & Windows 7

My System


The Ransomwear threat is a fake. Since you set up your Yahoo Account, try hard to remeber the answers to the security questions when asked. Most of Yahoo was getting the DNS at the same time as you were. You might have done something to affect the PW when trying to break through.
See this: https://www.techsupportforum.com/for...n-1237396.html for same situation with AOL.
__________________

The stability of an OS is in direct proportion to the stability of the user.
Corday is offline  
Sponsored Links
Advertisement
 
Old 08-10-2019, 05:03 PM   #4
TSF Enthusiast
 
Join Date: Jul 2005
Location: Louisville, KY
Posts: 3,842
OS: WIN10 64bit Home Edition



Glad to know the ransomware threat was a fake. Yahoo didn't ask the security questions, as I know the answers to those. The one that gave me a problem was "who did you send msgs to the last month. Name three or four and give the "exact subject matter" title. Who can remember that? I don't usually use yahoo to send e-mail, so I probably didn't send any msgs. It's generally used to receive e-mail from places I order stuff from, such as meds from Walmart. I don't understand why they won't answer and say "yes, here's what else you need to do", or "no, we can't help you".
bruiser is offline  
Old 08-11-2019, 07:52 AM   #5
TSF Moderator
Hardware Team
Networking Team
 
SpywareDr's Avatar
 
Join Date: Jun 2013
Location: Maryland, USA
Posts: 6,444
OS: W10P64; W7U64; W7P64; XPP32; Zorin; Slax; Ubuntu; Kali (BackTrack); Android 6.01



I often intentionally use a wrong answer to make sure I am on really on the site I intended to be on. If it accepts or ignores the fake answer, I'm gone.
SpywareDr is offline  
Old 08-11-2019, 08:25 AM   #6
TSF Enthusiast
 
Join Date: Jul 2005
Location: Louisville, KY
Posts: 3,842
OS: WIN10 64bit Home Edition



I have wondered if that was really yahoo I was communicating with.
bruiser is offline  
Old 08-11-2019, 08:32 AM   #7
Team Manager
Microsoft Support
 
Corday's Avatar
 
Join Date: Mar 2010
Location: Midlands of South Carolina
Posts: 25,646
OS: Windows10. In the past CP/M, DOS, Windows 95, 2000, 98SE, ME, Vista & Windows 7

My System


https://www.lifewire.com/contact-yah...upport-1174475

Make sure you read al the way down to the WARNING.
__________________

The stability of an OS is in direct proportion to the stability of the user.
Corday is offline  
Old 08-15-2019, 03:31 PM   #8
Registered Member
 
Join Date: Aug 2010
Posts: 2
OS: windows xp pro sp3



I've seen that on occasion. I delete all cookies, then close and restart Firefox, and it always works.
Kenny55 is offline  
Old 08-19-2019, 12:54 AM   #9
Registered Member
 
Join Date: Nov 2018
Posts: 2
OS:


Have you tried opening a clean web browser and going directly to yahoo and doing a password change? That should get you back into your account and without going through a link it should be yahoo.
Jaims75 is offline  
Old 08-19-2019, 02:28 PM   #10
TSF Enthusiast
 
Join Date: Jul 2005
Location: Louisville, KY
Posts: 3,842
OS: WIN10 64bit Home Edition



I've tried all the suggestions, and nothing has worked. Now, I get a msg that says something like "Uh oh, we can't help you now, please try again later". When I try later, I get the same msg.
bruiser is offline  
Old 08-19-2019, 03:30 PM   #11
Team Manager
Microsoft Support
 
Corday's Avatar
 
Join Date: Mar 2010
Location: Midlands of South Carolina
Posts: 25,646
OS: Windows10. In the past CP/M, DOS, Windows 95, 2000, 98SE, ME, Vista & Windows 7

My System


Start over and answer the security questions here: https://login.yahoo.com/account/chal...sionIndex=QQ--
__________________

The stability of an OS is in direct proportion to the stability of the user.
Corday is offline  
Closed Thread

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is on
Smilies are on
[IMG] code is on
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Post a Question


» Site Navigation
 > FAQ
  > 10.0.0.2
Powered by vBadvanced CMPS v3.2.3


All times are GMT -7. The time now is 02:05 AM.


Powered by vBulletin® Version 3.8.8
Copyright ©2000 - 2020, vBulletin Solutions, Inc.
vBulletin Security provided by vBSecurity v2.2.2 (Pro) - vBulletin Mods & Addons Copyright © 2020 DragonByte Technologies Ltd.
User Alert System provided by Advanced User Tagging v3.1.0 (Pro) - vBulletin Mods & Addons Copyright © 2020 DragonByte Technologies Ltd.
Copyright 2001 - 2018, Tech Support Forum

Windows 10 - Windows 7 - Windows XP - Windows Vista - Trojan Removal - Spyware Removal - Virus Removal - Networking - Security - Top Web Hosts