This is a discussion on Outlook 2013 problem within the Email forums, part of the Tech Support Forum category. I have Outlook 2013 and two email addresses are linked to it. Outlook has worked alright since it was installed
I have Outlook 2013 and two email addresses are linked to it. Outlook has worked alright since it was installed when I upgraded from Vista to Windows 7.
Lately I have not bee able to receive emails sent to one of the email addresses I have. I can send it from Outlook it shows sent but never arrives to the inbox.
I have a Gmail account as well and it will not display the emails sent to the other email address either.
My internet provider Googled my issue and told me try this to fix it
Actually I have no idea, but I have observed the issues. It now appears as though these emails are being received they are just ridiculously slow in doing so. I do not understand the chain of process either, when an email is sent it goes from Gmail to Outlook and then Outlook syncs it and send it to all other devices, is that about it? That could be the reason I do not receive emails on the Outlook app on the phone because the Outlook on the PC is such a laggard.
For now I can use the Gmail app on the phone which appears to be working fine except I am unfamiliar with it, same for Gmail on the browser of the PC. If I am right about the chain then what needs to be done is speed up Outlook on the PC, and that can be done by? Once it gets back to normal it will sync quickly and send email to the Outlook app on the phone I hope. Maybe I have too many files and folders in Outlook but I have the exact same amount of stuff on Gmail about 1.4 GB worth and it works fine.
Thank you for your time and assitance but can you change your assitance to speeding up Outlook on the PC? What can be done?
Well I have solved the problem by removing the Outlook icon on the tray at the bottom of the PC and not using it again. I have been reading that Outlook 2013 has been plagued with this type of problem, How to fix Gmail sync problems in Outlook 2013 | PCWorld. It is odd however that my problem only recently began after years of trouble free usage with Outlook 2013. But I have wasted more than enough of everyone's time on this issue.
Thank you to everyone who attempted to fix the issue, I truly appreciate the help.
I will read up on how to use Gmail and maybe try the newer version of Outlook when I get another computer. Who knows maybe I wont miss it.
I had posted a problem I was having with Outlook 2013. The problem I was having was it was syncing all of the time and very, very slow. A friend said they experienced the exact same problem and their solution was to change the "socket" location. They experimented a bit with my computer and lo and behold changing the socket number fixed the issue.
I add this comment as it is truly solved now. I post because it appears this sync issue is prevalent with Outlook and this is the way to fix it for sure. I have had zero issues with Outlook since the fix.
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