Go Back   Tech Support Forum > Microsoft Support > Windows 10 Support

User Tag List

Online Drops Randomly & Occasionally

This is a discussion on Online Drops Randomly & Occasionally within the Windows 10 Support forums, part of the Tech Support Forum category. After certain updates my online which is a wired connection drops & always re connects & the modem itself is


Closed Thread
 
Thread Tools Search this Thread
Old 12-02-2017, 07:34 PM   #1
Registered Member
 
Join Date: Sep 2012
Posts: 109
OS: Windows ******* 10



After certain updates my online which is a wired connection drops & always re connects & the modem itself is fine. So its a Windows problem
TheRandomOne is offline  
Sponsored Links
Advertisement
 
Old 12-03-2017, 11:10 AM   #2
TSF Moderator
Hardware Team
Networking Team
 
SpywareDr's Avatar
 
Join Date: Jun 2013
Location: Maryland, USA
Posts: 6,334
OS: W10P32, W8P32; W7U64; W7P64; XPP32; Zorin; Slax; Ubuntu; Kali (BackTrack); Android 4.4.2



Does it ever "drop" after booting up into Safe Mode with Networking?
SpywareDr is offline  
Old 12-03-2017, 12:17 PM   #3
Registered Member
 
Join Date: Sep 2012
Posts: 109
OS: Windows ******* 10



Never tried that one
TheRandomOne is offline  
Sponsored Links
Advertisement
 
Old 12-03-2017, 03:34 PM   #4
TSF Moderator
Hardware Team
Networking Team
 
SpywareDr's Avatar
 
Join Date: Jun 2013
Location: Maryland, USA
Posts: 6,334
OS: W10P32, W8P32; W7U64; W7P64; XPP32; Zorin; Slax; Ubuntu; Kali (BackTrack); Android 4.4.2



If it still "drops" in "Safe mode with networking" it may be an ISP or hardware problem. To check, boot the computer from a Live CD/DVD/Flash drive with a version of Linux. If it still "drops" you'll know the problem is not Windows.
SpywareDr is offline  
Old 12-03-2017, 07:26 PM   #5
Registered Member
 
Join Date: Sep 2012
Posts: 109
OS: Windows ******* 10



The router is not even a month / two months old. Its not a router problem as this happened with the old router & no guarantee when it drops next. Some days wont drop other days it does & I don't have Linux & I have no idea how to use Linux so thats a no go
TheRandomOne is offline  
Old 12-03-2017, 08:07 PM   #6
TSF Team, Emeritus
 
spunk.funk's Avatar
 
Join Date: May 2010
Location: Los Angeles
Posts: 40,104
OS: Windows 10 64 bit, Windows 8 64, Windows 7 64 Bit SP1, XP SP3, Mac OSX 10.11.5

My System


Quote:
After certain updates.....connection drops
Your Profile says you are running Windows XP, but you are posting in the Windows 10 Forum. Please Update your profile so we can help your further.
Press the Win key+X, choose Device Manager. Expand Network Adapters. Right click your Ethernet LAN device and choose Properties/Driver/Roll Back Driver to the driver that was working before the update.
Or you can do a System Restore to a time before the update.
spunk.funk is online now  
Old 12-04-2017, 08:53 AM   #7
TSF Moderator
Hardware Team
Networking Team
 
SpywareDr's Avatar
 
Join Date: Jun 2013
Location: Maryland, USA
Posts: 6,334
OS: W10P32, W8P32; W7U64; W7P64; XPP32; Zorin; Slax; Ubuntu; Kali (BackTrack); Android 4.4.2



Quote:
Originally Posted by TheRandomOne View Post

Its not a router problem as this happened with the old router & no guarantee when it drops next. Some days wont drop other days it does
May be your ISP's equipment.


Quote:
Originally Posted by TheRandomOne View Post

I don't have Linux & I have no idea how to use Linux so thats a no go
It's easy to do.

How to create a Linux Mint 9 USB Flash Drive:
  1. Download and run the "Universal USB Installer", select "Linux Mint 9" and follow the onscreen instructions.
  2. Reboot your PC and set your system BIOS or Boot Menu to boot from the USB device, save your changes and reboot.
  3. Your computer should now boot up into your very own Live USB Linux Mint (Portable Linux Mint 9) Operating System from your flash memory stick.

    That's all there is to it. Click on a browser and start surfing the 'net.


USB Linux Mint 9 Flash Drive creation essentials:
  • 2GB or Larger USB Flash Drive (Fat32 formatted)
  • Linux Mint 9 ISO
  • Universal USB Installer


Source: https://www.pendrivelinux.com/run-li...ive/#more-4263
SpywareDr is offline  
Old 12-04-2017, 09:59 AM   #8
Registered Member
 
Join Date: Sep 2012
Posts: 109
OS: Windows ******* 10



Quote:
Originally Posted by SpywareDr View Post
May be your ISP's equipment
A not even 2 months old router causing this ?
TheRandomOne is offline  
Old 12-04-2017, 10:00 AM   #9
Registered Member
 
Join Date: Sep 2012
Posts: 109
OS: Windows ******* 10



Quote:
Originally Posted by spunk.funk View Post
Your Profile says you are running Windows XP, but you are posting in the Windows 10 Forum. Please Update your profile so we can help your further.
Press the Win key+X, choose Device Manager. Expand Network Adapters. Right click your Ethernet LAN device and choose Properties/Driver/Roll Back Driver to the driver that was working before the update.
Or you can do a System Restore to a time before the update.
Never updated
TheRandomOne is offline  
Old 12-04-2017, 10:17 AM   #10
TSF Moderator
Hardware Team
Networking Team
 
SpywareDr's Avatar
 
Join Date: Jun 2013
Location: Maryland, USA
Posts: 6,334
OS: W10P32, W8P32; W7U64; W7P64; XPP32; Zorin; Slax; Ubuntu; Kali (BackTrack); Android 4.4.2



Your ISP's equipment meaning everything of theirs between the internet and you.
SpywareDr is offline  
Old 12-04-2017, 11:59 AM   #11
TSF Team, Emeritus
 
spunk.funk's Avatar
 
Join Date: May 2010
Location: Los Angeles
Posts: 40,104
OS: Windows 10 64 bit, Windows 8 64, Windows 7 64 Bit SP1, XP SP3, Mac OSX 10.11.5

My System


Quote:
Never updated
Do mean you never did any updates, even though you said that is what caused this? or do you mean that you have never Updated from Windows XP? If the later, a nice Mod can move your thread to the XP section of the forum and not here in the Windows 10 section
spunk.funk is online now  
Old 12-04-2017, 02:04 PM   #12
Registered Member
 
Join Date: Sep 2012
Posts: 109
OS: Windows ******* 10



Quote:
Originally Posted by spunk.funk View Post
Do mean you never did any updates, even though you said that is what caused this? or do you mean that you have never Updated from Windows XP? If the later, a nice Mod can move your thread to the XP section of the forum and not here in the Windows 10 section
Think about the reply I was replying to

That meant never updated the profile on here as when I first registered I was on XP
TheRandomOne is offline  
Old 12-04-2017, 02:06 PM   #13
Registered Member
 
Join Date: Sep 2012
Posts: 109
OS: Windows ******* 10



Also I checked my Network Adapter in Device Manager while my connection was crashing today & the Network Adapter never had any problems during the disconnecting & reconnecting & my phone stayed on wifi the whole time. Interesting enough if I unplug the router & plug it back in it stops for a while though
TheRandomOne is offline  
Old 12-04-2017, 02:21 PM   #14
TSF Moderator
Hardware Team
Networking Team
 
SpywareDr's Avatar
 
Join Date: Jun 2013
Location: Maryland, USA
Posts: 6,334
OS: W10P32, W8P32; W7U64; W7P64; XPP32; Zorin; Slax; Ubuntu; Kali (BackTrack); Android 4.4.2



Note that if the problem is due to failing hardware, no amount of fiddling around with software is ever going to fix it.



If you're running XP (or Vista or 7), try doing a System Restore back to a point in time when everything was working correctly.

If that's not an option, try restoring a recent backup you made when everything was working correctly.

If that's not an option either, you're left with wading through untold gadzillions of Windows settings trying to figure out what's wrong, where, and exactly how to fix it. (Best of luck with that one). Or, I guess you could also back up all your stuff and reinstall Windows.
SpywareDr is offline  
Old 12-04-2017, 02:38 PM   #15
Registered Member
 
Join Date: Sep 2012
Posts: 109
OS: Windows ******* 10



But how can I tell if its Hardware ? When it goes down Network Adapter in Device Manager is fine yet my PC seems to be the only thing effected when this happens
TheRandomOne is offline  
Old 12-04-2017, 02:54 PM   #16
TSF Moderator
Hardware Team
Networking Team
 
SpywareDr's Avatar
 
Join Date: Jun 2013
Location: Maryland, USA
Posts: 6,334
OS: W10P32, W8P32; W7U64; W7P64; XPP32; Zorin; Slax; Ubuntu; Kali (BackTrack); Android 4.4.2



You can tell if it's hardware if the same thing happens when your computer is (temporarily) running a different Operating system. (See post 7 above).
SpywareDr is offline  
Old 12-04-2017, 06:17 PM   #17
TSF Team, Emeritus
 
spunk.funk's Avatar
 
Join Date: May 2010
Location: Los Angeles
Posts: 40,104
OS: Windows 10 64 bit, Windows 8 64, Windows 7 64 Bit SP1, XP SP3, Mac OSX 10.11.5

My System


First change the Ethernet cable to the router. Did you Roll Back the NIC driver as outlined in post #6 ?
You can also Enable the Hidden Built in Administrator account. Log out as you and login as Admin, see if you still get dropouts. If you don't get dropouts and all your other devices have steady connection, then you may be infected with Malware/Virus. If your other devices also get dropouts, then it's a Router hardware problem.
spunk.funk is online now  
Old 12-04-2017, 09:13 PM   #18
Registered Member
 
Join Date: Sep 2012
Posts: 109
OS: Windows ******* 10



Quote:
Originally Posted by SpywareDr View Post
Note that if the problem is due to failing hardware, no amount of fiddling around with software is ever going to fix it.



If you're running XP (or Vista or 7), try doing a System Restore back to a point in time when everything was working correctly.

If that's not an option, try restoring a recent backup you made when everything was working correctly.

If that's not an option either, you're left with wading through untold gadzillions of Windows settings trying to figure out what's wrong, where, and exactly how to fix it. (Best of luck with that one). Or, I guess you could also back up all your stuff and reinstall Windows.
I reinstall Windows every few months. I most recently re installed Windows 10 last week. This problem still keeps popping up regardless, Could it be a bad driver maybe ?
TheRandomOne is offline  
Old 12-04-2017, 09:14 PM   #19
Registered Member
 
Join Date: Sep 2012
Posts: 109
OS: Windows ******* 10



Quote:
Originally Posted by spunk.funk View Post
First change the Ethernet cable to the router. Did you Roll Back the NIC driver as outlined in post #6 ?
You can also Enable the Hidden Built in Administrator account. Log out as you and login as Admin, see if you still get dropouts. If you don't get dropouts and all your other devices have steady connection, then you may be infected with Malware/Virus. If your other devices also get dropouts, then it's a Router hardware problem.
All other devices as far as I can tell stay online even the laptops. This is only effecting my PC could it be a bad driver ? I have already rolled back the driver & its still happening
TheRandomOne is offline  
Old 12-05-2017, 03:52 AM   #20
TSF Team, Emeritus
 
spunk.funk's Avatar
 
Join Date: May 2010
Location: Los Angeles
Posts: 40,104
OS: Windows 10 64 bit, Windows 8 64, Windows 7 64 Bit SP1, XP SP3, Mac OSX 10.11.5

My System


Quote:
First change the Ethernet cable from the computer to the router.
Did you change the Ethernet cable?
What is the make and model# of your computer/motherboard?
Did you update your Ethernet LAN Driver?
Go to the computer/motherboard manufacturers support/download drivers. Type in your model# and download the Ethernet LAN driver for your model.
spunk.funk is online now  
Closed Thread

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is on
Smilies are on
[IMG] code is on
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Post a Question


» Site Navigation
 > FAQ
  > 10.0.0.2
Powered by vBadvanced CMPS v3.2.3


All times are GMT -7. The time now is 05:03 AM.


Powered by vBulletin® Version 3.8.8
Copyright ©2000 - 2020, vBulletin Solutions, Inc.
vBulletin Security provided by vBSecurity v2.2.2 (Pro) - vBulletin Mods & Addons Copyright © 2020 DragonByte Technologies Ltd.
User Alert System provided by Advanced User Tagging v3.1.0 (Pro) - vBulletin Mods & Addons Copyright © 2020 DragonByte Technologies Ltd.
Copyright 2001 - 2018, Tech Support Forum

Windows 10 - Windows 7 - Windows XP - Windows Vista - Trojan Removal - Spyware Removal - Virus Removal - Networking - Security - Top Web Hosts