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This is a discussion on no internet within the Windows 10 Support forums, part of the Tech Support Forum category. New HP all in one pc with win 10 keeps disconnecting from the internet. Speedtest says no internet but, I


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Old 01-24-2020, 09:30 AM   #1
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New HP all in one pc with win 10 keeps disconnecting from the internet.
Speedtest says no internet but, I have it
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Old 01-24-2020, 06:55 PM   #2
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Are you connected by an Ethernet Wire to your Router, or are you connected by WiFi?
If WiFi, how far away from the Router are you?
Are there any large metal objects blocking the way between you and the Router like a Refrigerator or file cabinet ?
Right click your internet connection icon by the clock in the lower right hand side and choose Troubleshoot connection.
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Old 01-25-2020, 04:24 AM   #3
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I have ethernet wire. trouble shoot could not fix the problem. I just reconnect every time.
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Old 01-25-2020, 01:52 PM   #4
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Try a different cable, try a different Ethernet port on the router.
Unplug the Router, and wait a few seconds then plug it back in. (Power Cycle) Wait 5 minutes for all of the lights to come on in the router, then try the internet again.
If you continue to have problems, contact your ISP to test the lines.
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