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Internal Bluetooth adapter not recognized

This is a discussion on Internal Bluetooth adapter not recognized within the Windows 10 Support forums, part of the Tech Support Forum category. I just updated my laptop to Win10 and my bluetooth stopped working. I looked in the Device Manager and there


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Old 07-30-2015, 09:19 PM   #1
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I just updated my laptop to Win10 and my bluetooth stopped working. I looked in the Device Manager and there was no bluetooth driver installed, so I thought that I just had to install it. I ran Windows Update to see if it would automatically find and download it for me, it didn't. So then I went to my manufacturer's page and downloaded the driver from there. The installation went fine and it said that it downloaded and installed successfully. After a quick reboot Device manager still said I didn't have any Bluetooth drivers installed. My manufacturer's site had different bluetooth adapters for my laptop so I thought I downloaded the wrong one. After installing the rest of them and rebooting Device manager still said that I had none installed, this leads me to assume that somehow the operating system isn't recognizing that I have any bluetooth hardware at all. So now I'm out of Ideas and thought I'd throw away my pride as a tech-savvy person and ask for help.

I am using a Dell Inspiron 15 (5547 model) running Windows10 (recently upgraded from 8.1)

The manufacturer's site I got the drivers from is here Product Support | Dell US

*Edit* Forgot to mention that it was a clean install.
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Old 07-31-2015, 07:41 AM   #2
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Hi and Welcome to TSF!

Set the OS to Windows 10, first, then download the Intel(R) Dual Band Wireless-AC 7260 Bluetooth Driver.
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Old 07-31-2015, 10:02 AM   #3
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Already tried that mate. I install it then when I reboot it still doesn't show up in Device Manager, nor does it actually allow my bluetooth to work.
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Old 07-31-2015, 12:30 PM   #4
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Sounds like a bug in Windows 10 or the driver is configured incorrectly. I would wait to see if Dell or Microsoft issues a patch.
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