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This is a discussion on HP Display doesn't come back... within the Windows 10 Support forums, part of the Tech Support Forum category. Dear All, I use HP Pavilion 15-p003-tx Touchscreen laptop bought in 2014 with Windows 8.1 64-bit per-installed which I later


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Old 01-30-2020, 04:51 AM   #1
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Dear All,

I use HP Pavilion 15-p003-tx Touchscreen laptop bought in 2014 with Windows 8.1 64-bit per-installed which I later formatted & did a fresh installation of Windows 10 Home Single Language edition 64-bit by downloading a legal copy of it from Microsoft's official website & burned it on a USB pen drive. I have set screen display to "Turn Off" after 1 min on Battery power & 3 mins when Plugged in. System will go into "Stand-by mode" in 3 mins on Battery power & 5 mins when Plugged in.

Now, the issue is that whenever the screen display goes off, upon pressing any keyboard key or mouse touchpad - the display doesn't come back instead, it stays steady black both on Battery power & when Plugged-in. So I have to force Power off the laptop by hard pressing the Power button. Same applies when I try to Shutdown this Windows 10 system. Doing a force Power off repeatedly will damage the internal HDD someday or lead to Data corruption.

There are 2 graphics cards installed in this HP laptop. One is an on-board of Intel & the other is of Nvidia GeForce 830M (See the enclosed pics).

Kindly let me know what is the issue and how to solve this out b'coz even HP failed in resolving this issue.

All the Updates related to Laptop & Windows are up to date and so is the Firmware (Pls see the enclosed pics)

HDD is of 1 Tetra Bytes WDC and 4GB Ram with an Intel Core i5 processor (pls see the enclosed pic) than why does this Laptop perform very very slow especially during logon to desktop and while launching any app or to search for something in the Windows Start Search bar or while opening Windows Explorer using Windows Key + E???



Regards,
Apoorva.
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Old 01-30-2020, 06:17 AM   #2
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Go to the Laptop vendor website and check for an ACPI driver, try updating this driver using the vendor driver and see if it makes a difference.

Also check if the devices are allowed to Wake up the Computer (Check in Power Options for the Keyboard and Mouse)
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Old 01-30-2020, 12:32 PM   #3
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Tip: Replacing that pokey old 5,400 RPM "WD10JPVX" hard drive with a SSD (solid state drive) would make a world of difference in your laptops performance.

Here's WesternDigital's specs for your WD10JPVX:
Quote:
--Model#-- --Interface-- FormFactor Height -RPM- ----Capacity----
WD10JPVX SATA 6 Gb/s 2-1/2 Inch 7.0 mm 5,400 1TB (TeraByte)
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Old 02-25-2020, 11:57 AM   #4
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Quote:
Originally Posted by tristar View Post
Go to the Laptop vendor website and check for an ACPI driver, try updating this driver using the vendor driver and see if it makes a difference.

Quote:
Originally Posted by tristar View Post
Go to the Laptop vendor website and check for an ACPI driver, try updating this driver using the vendor driver and see if it makes a difference.

Also check if the devices are allowed to Wake up the Computer (Check in Power Options for the Keyboard and Mouse)
Thanks for your reply! My apologies for the late reply.

Well, I visited HP driver website for its Pavilion Touchsmart p003-tx notebook:

https://support.hp.com/us-en/drivers.../model/7132407

...unfortunately, I couldn't locate the ACPI Driver in the list. Do you feel the issue has to be with the ACPI driver? Not with Windows 10 or Nvidia 830M Graphics card driver?

I have already downloaded & installed their latest driver: Nvidia-442.19-notebook-win10-64bit-international-dch-whql but did not fix the issue.

Somebody suggested about checking PCIe Link State Power Management under Power options. I googled it and reached this link:

https://www.sevenforums.com/tutorial...f-windows.html

...and so I turned off PCIe Link State Power Management completely from Power & Sleep settings.

I am completely stucked & have no clue where the issue is.

Windows 10 Home Singe Language
Intel Core i5-4210U @ 1.70Ghz CPU
4 GB DDR3
WDC WD10JPVX-60JC3TO

Inspite of Intel's Core i5 processor & 4GB DDR3 Ram, how can a system fail & output such worse performance & create issues?
Now a days, the situation has become such that all of these so called "Gimmicks" about Powerful Intel Corei5 processor or 3GB DDR 3 Ram looks Good on papers only but in practical world, these work the very opposite. Than no matter how many processor & RAM have been installed. If the laptop cannot perform, showing such big stuff makes absolutely no sense...(Check in Power Options for the Keyboard and Mouse)
Thanks for your reply! My apologies for the late reply.

Well, I visited HP driver website for its Pavilion Touchsmart p003-tx notebook:

https://support.hp.com/us-en/drivers.../model/7132407

...unfortunately, I couldn't locate the ACPI Driver in the list. Do you feel the issue has to be with the ACPI driver? Not with Windows 10 or Nvidia 830M Graphics card driver?

I have already downloaded & installed their latest driver: Nvidia-442.19-notebook-win10-64bit-international-dch-whql but did not fix the issue.

Somebody suggested about checking PCIe Link State Power Management under Power options. I googled it and reached this link:

https://www.sevenforums.com/tutorial...f-windows.html

...and so I turned off PCIe Link State Power Management completely from Power & Sleep settings.

I am completely stucked & have no clue where the issue is.

Windows 10 Home Singe Language
Intel Core i5-4210U @ 1.70Ghz CPU
4 GB DDR3
WDC WD10JPVX-60JC3TO

Inspite of Intel's Core i5 processor & 4GB DDR3 Ram, how can a system fail & output such worse performance & create issues?

Now a days, the situation has become such that all of these so called "Gimmicks" about Powerful Intel Corei5 processor or 3GB DDR 3 Ram looks Good on papers only but in practical world, these work the very opposite. Than no matter how many processor & RAM have been installed. If the laptop cannot perform, showing such big stuff makes absolutely no sense...

Quote:
Originally Posted by tristar View Post
Go to the Laptop vendor website and check for an ACPI driver, try updating this driver using the vendor driver and see if it makes a difference.

Also check if the devices are allowed to Wake up the Computer (Check in Power Options for the Keyboard and Mouse)
Thanks for your reply! My apologies for the late reply.

Well, I visited HP driver website for its Pavilion Touchsmart p003-tx notebook:

https://support.hp.com/us-en/drivers.../model/7132407

...unfortunately, I couldn't locate the ACPI Driver in the list. Do you feel the issue has to be with the ACPI driver? Not with Windows 10 or Nvidia 830M Graphics card driver?

I have already downloaded & installed their latest driver: Nvidia-442.19-notebook-win10-64bit-international-dch-whql but did not fix the issue.

Somebody suggested about checking PCIe Link State Power Management under Power options. I googled it and reached this link:

https://www.sevenforums.com/tutorial...f-windows.html

...and so I turned off PCIe Link State Power Management completely from Power & Sleep settings.

I am completely stucked & have no clue where the issue is.

Windows 10 Home Singe Language
Intel Core i5-4210U @ 1.70Ghz CPU
4 GB DDR3
WDC WD10JPVX-60JC3TO

Inspite of Intel's Core i5 processor & 4GB DDR3 Ram, how can a system fail & output such worse performance & create issues?

Now a days, the situation has become such that all of these so called "Gimmicks" about Powerful Intel Corei5 processor or 3GB DDR 3 Ram looks Good on papers only but in practical world, these work the very opposite.

Than no matter how many processor & RAM have been installed. If the laptop cannot perform, than showing such big stuff makes absolutely no sense...

For Keyboard & Mouse:
Yes, Allow this device to wake the computer is set to ON more...
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Old 02-25-2020, 12:09 PM   #5
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Quote:
Originally Posted by SpywareDr View Post
Tip: Replacing that pokey old 5,400 RPM "WD10JPVX" hard drive with a SSD (solid state drive) would make a world of difference in your laptops performance.

Here's WesternDigital's specs for your WD10JPVX:
Hello! Thanks for your reply! Yes, using SSD surely should improve the performance. Could you kindly suggest which SSD drive will work best with my HP Pavilion 15 laptop p003-tx & boost performance?

I have jotted down few companies - WDC, Sandisk, Sony, HP

More importantly, does my laptop support SSD or m2. hard drives?
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Old 02-26-2020, 10:45 AM   #6
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Your hard drive can be replaced with a SSD (SATA) like one of these: Amazon.com > Samsung SATA SSD

As far as "how to", start on page 105 of HP's Manual for your laptop.
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