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This is a discussion on Black screen of death within the Windows 10 Support forums, part of the Tech Support Forum category. I have a Lenovo IdeaPad 100 with Windows 10, 64 bit. I also have a Malwarebytes Premium subscription. A week


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Old 03-31-2020, 01:55 PM   #1
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I have a Lenovo IdeaPad 100 with Windows 10, 64 bit. I also have a Malwarebytes Premium subscription.

A week ago, I saw a brief screen that said something about a Microsoft problem, and a phone number to call. When I first bought the computer, and before I bought Malwarebytes, this happened twice. It was scammers trying to extort money. Both times, I did a factory reset on the computer, which fixed the problem.

I thought Malwarebytes would prevent this from happening in future.

Now the computer will not turn on. All I get is a black screen (actually a very dark gray with a small amount of back lighting) with the cursor showing.

After a short while, the computer turns itself off.

I have gone through this cycle multiple times. Same thing happens.

I will be grateful for any suggestions as to how I can fix this!!!!! Another factory reset would be fine. I don't now how to get to Settings to do this. 😂

Thanks for your help!

Cashcqshel
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Old 03-31-2020, 04:41 PM   #2
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I am having to access TSF on my phone.

Can't see where to change the settings to instant notification of replies, instead of daily or weekly.

Can anyone tell me how to do this on my rather small phone screen?

Thanks again,

cash
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Old 03-31-2020, 05:24 PM   #3
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go to user control panel on left side click edit options then under default thread subscription mode change it to instant email notifications.
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Old 04-02-2020, 11:05 PM   #4
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I found and quick and easy solution for this on YouTube:


Issue resolved!
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