Go Back   Tech Support Forum > The Relaxation Room > Current Events

User Tag List

Epic Conversation with Microsoft Support: Windows 10 User Accused of “Tricking” MS

This is a discussion on Epic Conversation with Microsoft Support: Windows 10 User Accused of “Tricking” MS within the Current Events forums, part of the Tech Support Forum category. Epic Conversation with Microsoft Support: Windows 10 User Accused of “Tricking” Microsoft “You contacted Microsoft support, it was the first


Closed Thread
 
Thread Tools Search this Thread
Old 09-04-2015, 05:26 PM   #1
Microsoft MVP
Microsoft Support Visiting Expert
BSOD Kernel Dump Analyst
 
JMH3143's Avatar

Microsoft Most Valuable Professional
 
Join Date: Jun 2012
Posts: 8,088
OS: Win 7 Ultimate 64-bit. SP1, & Win 10 Pro 64-bit.



Epic Conversation with Microsoft Support: Windows 10 User Accused of “Tricking” Microsoft

Quote:
“You contacted Microsoft support, it was the first mistake”

Back in 2014, when Satya Nadella took over from Steve Ballmer and became the new Microsoft CEO, he promised to revamp the software giant from the ground up, and just by having a look at the things he’s changed in the last 12 months, it’s pretty clear that the software giant has a new vision (we’re not saying that it’s good or bad, it’s just a new vision).

But there’s one small side of the business that Nadella actually forgot to look into: Microsoft support.

The service that should be there when you need help and that should actually get you in touch with professionals working for Microsoft and having much more experience than you is going from bad to worse. And it’s no secret that, every time you contact Microsoft support, you’re actually connected to an individual who’s either not trained to help you or who puts a thousand questions for the simplest possible thing.

But this time, we’ve got an example that is as funny as it is sad. Reddit user Mercarcher has revealed a conversation with a Microsoft support engineer that he had when trying to get help with Windows 10.

Here’s some context on this to make sure you read the conversation (which we provide in detail at the end of the article using the screenshots published online by Mercarcher himself).
Epic Conversation with Microsoft Support: Windows 10 User Accused of “Tricking” Microsoft - Softpedia
__________________


MVP January 2013 to end December 2016
Microsoft Community Contributor
Windows Insider MVP July 2016 to end June 2017


JMH3143 is offline  
Sponsored Links
Advertisement
 
Old 09-04-2015, 07:36 PM   #2
TSF Enthusiast
 
Join Date: Nov 2007
Posts: 19,585
OS: none



their call center gets tricked all the time by the customer trying to get a non genuine activated.
__________________
the truth is a three edged sword - your truth, my truth and the real truth.
sobeit is offline  
Closed Thread

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Similar Threads
Thread Thread Starter Forum Replies Last Post
url:mal virus
I am in need of expert assistance in removal the nemesis virus "url:mal" . I've also seen pop up from Avast blocking "url:mal2". I tried running gmr and something prevents it from completion, so I'm not sure if it will give you the data you need:sad: Thanks in advance.:bang head: Dell...
Larry Crooms Resolved HJT Threads 35 01-14-2014 04:16 AM
Computer runing to slow.
My comp HP Pavilion a1 123c opens any application or software slowly and internet sites also slow. OS X pro service pack3. System32. Total Physical Memory 1024 Mb. Available Ph. Mem.50.05Mb Total Virtual Mem. 2.00GB. Available Virtual Mem. 1.96Gb. I used AVG, Super antivirus free edition,...
Val852 Resolved HJT Threads 3 07-22-2013 07:35 PM
Happili Virus Redirect
Hello: I've been hit with the Happili virus where it redirects me when I conduct a google search. Attached is the GMER and TDSS files. Your help is greatly appreciated. Thank you. -ttvr4
ttvr4 Resolved HJT Threads 14 05-15-2012 11:47 AM

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is on
Smilies are on
[IMG] code is on
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Post a Question


» Site Navigation
 > FAQ
  > 10.0.0.2
Powered by vBadvanced CMPS v3.2.3


All times are GMT -7. The time now is 10:22 AM.


Powered by vBulletin® Version 3.8.8
Copyright ©2000 - 2020, vBulletin Solutions, Inc.
vBulletin Security provided by vBSecurity v2.2.2 (Pro) - vBulletin Mods & Addons Copyright © 2020 DragonByte Technologies Ltd.
User Alert System provided by Advanced User Tagging v3.1.0 (Pro) - vBulletin Mods & Addons Copyright © 2020 DragonByte Technologies Ltd.
Copyright 2001 - 2018, Tech Support Forum

Windows 10 - Windows 7 - Windows XP - Windows Vista - Trojan Removal - Spyware Removal - Virus Removal - Networking - Security - Top Web Hosts