Go Back   Tech Support Forum > Microsoft Support > Windows 8, 8.1 Support

User Tag List

Computer randomly shutting down

This is a discussion on Computer randomly shutting down within the Windows 8, 8.1 Support forums, part of the Tech Support Forum category. Hey all, So I've had my PC for a couple years now but in the past 2-3 months (maybe longer,


Closed Thread
 
Thread Tools Search this Thread
Old 03-05-2016, 11:27 AM   #1
Registered Member
 
Ruzzy's Avatar
 
Join Date: Oct 2005
Location: Kettering, Northamptonshire, UK
Posts: 255
OS: Windows 8.1 Enterprise x64


Send a message via MSN to Ruzzy

Hey all,

So I've had my PC for a couple years now but in the past 2-3 months (maybe longer, I can't remember, but definitely past 2-3 months), it's had this nasty habit of literally just turning itself off.

I could be playing a game, watching YouTube, browsing, or even just idle on the desktop with nothing running (apart from background processes). It'll shut off. It doesn't discriminate.

It doesn't happen all the time though. Sometimes it won't do it, sometimes it'll do it 2 or 3 times in a row (about 20 minutes in between shut downs). But after a few shut downs, it'll sort itself out and won't turn off on its own again.

So I thought initially that it might be something wrong with my OS, or a virus or so. I've just reformatted. But as I was transferring my files back to my main drive, boom, it did it again.

I've pulled my computer tower away from any blockages (it is under my desk, but it has about 2" at least on each side for air flow). But that hasn't helped anything.

I'm now coming to the conclusion that it's either PSU related (maybe the PSU is faulty and not supplying a steady voltage?) or it's heat related.

I don't have any software to monitor those readings though.

It's worth adding that when I reformatted, I made an internal partition using Win 8.1s disk management system, which I put my backups on. I then reformatted C: and reinstalled 8.1 there. I then copied my backups off of my temp partition and then expanded C: back to its full size.

Any help would be greatly appreciated. I think I've mentioned everything I think is relevant.

Specs:

Win 8.1 Enterprise x64
AMD FX-8350 octocore processor @ ~4.0GHz
16gb DDR3 RAM
DirectX 11
NVidia GeForce GTX 650ti 2gb
1TB HDD SATA
Standard in case fan cooling

This was a prebuilt purchase from a website so they did the compatibility checks etc. I've never had an issue with it until now.
Ruzzy is offline  
Sponsored Links
Advertisement
 
Old 03-05-2016, 12:11 PM   #2
Registered Member
 
Ruzzy's Avatar
 
Join Date: Oct 2005
Location: Kettering, Northamptonshire, UK
Posts: 255
OS: Windows 8.1 Enterprise x64


Send a message via MSN to Ruzzy

Update:

I now have Speccy and it's reporting that the processor was running at about 70-75 Celsius, then it shot up to 85, and now it's idling back at 53c
Ruzzy is offline  
Old 03-05-2016, 01:30 PM   #3
TSF Moderator
Hardware Team
Networking Team
 
SpywareDr's Avatar
 
Join Date: Jun 2013
Location: Maryland, USA
Posts: 6,335
OS: W10P32, W8P32; W7U64; W7P64; XPP32; Zorin; Slax; Ubuntu; Kali (BackTrack); Android 4.4.2



What does AMD OverDrive say the temps are?
SpywareDr is offline  
Sponsored Links
Advertisement
 
Old 03-06-2016, 11:46 AM   #4
Registered Member
 
Ruzzy's Avatar
 
Join Date: Oct 2005
Location: Kettering, Northamptonshire, UK
Posts: 255
OS: Windows 8.1 Enterprise x64


Send a message via MSN to Ruzzy

I don't have the AMD OverDrive, I looked it up and that link was all about graphic cards and such. I have Speccy temperature display.

I have a game minimized, 3 web pages and a live stream up at the moment:
CPU ~40-45 cel
Mobo ~55-65 cel
Gfx ~75 cel
Storage ~30 cel

Earlier I was installing Office, downloading a game through Steam and watching a live stream (something that shouldn't be too strenuous I would imagine for this rig, never been a problem before) and the CPU was rocking ~80-85 Cel, and I think the gfx was running about the same temp ~80-85 cel
Ruzzy is offline  
Old 03-06-2016, 11:56 AM   #5
TSF Moderator
Hardware Team
Networking Team
 
SpywareDr's Avatar
 
Join Date: Jun 2013
Location: Maryland, USA
Posts: 6,335
OS: W10P32, W8P32; W7U64; W7P64; XPP32; Zorin; Slax; Ubuntu; Kali (BackTrack); Android 4.4.2



From what I'm reading on the 'net, the safe max temp for your AMD FX-8350 is 62°C. AND, it should be shutting itself down at ~90°C in order to keep from melting itself and potentially starting a fire.
SpywareDr is offline  
Old 03-06-2016, 04:53 PM   #6
Registered Member
 
Ruzzy's Avatar
 
Join Date: Oct 2005
Location: Kettering, Northamptonshire, UK
Posts: 255
OS: Windows 8.1 Enterprise x64


Send a message via MSN to Ruzzy

I heard that AMD processors usually run hot anyway. But yeah averaging 60-70 seemed excessive for me. Kinda reinforcing my thought it might be heat related.
Earlier like I said I was running them processes at the same time and I saw the temp was about 80ish, so I imagine it spiking up to over 90 would have kicked in the safety shut down. I'll get the thermal paste reapplied and get someone to look over the cooling on it then.
Ruzzy is offline  
Closed Thread

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Similar Threads
Thread Thread Starter Forum Replies Last Post
[SOLVED] help!!!! guy gone crazy with bluscreans!!!:@:@
i have an intel dh55hc motherboard in my pc i built my pc during summertime and at that time i got the patriot ram ... the whole stock had problems .. (they work with onestick bt the pc wont boot with 2 sticks) so i had a stick of 2gigs of that ram .. then i upgraded it with a kingston ram ..and...
avok95 Motherboards, Bios & CPU 21 11-17-2013 07:14 AM
~*~Mixed Bag of Problems~*~
Hi, everyone! I have had a lot of problems with my computer lately and I'm hoping someone would be able to help me out. The most pressing issue right now is that my e-mail is sending out Spam links when I'm not even on my computer. The first time it happened, I changed my password, but tonight the...
TabbyCat725 Virus/Trojan/Spyware Help 156 07-09-2012 08:50 PM
Computer randomly shutting off USB and Screens
Hey, Lately my computer has been randomly turning off the screens, along with USB. The screens light turns orange, and the lights on all USB devices turn off. Just yesterday I had a BSOD, but did not write down the error. Even once I turn off the computer and try turning it back on, I...
JACPWebServices BSOD, App Crashes And Hangs 2 02-05-2011 12:12 AM
Power Supply Information and Selection
:smile: CHOOSING AND UNDERSTANDING A POWER SUPPLY UNIT The power supply unit in today’s modern computer assumes a role probably more critical than any other single component in your system even when compared to the CPU and motherboard. Therefore, there are multiple factors that must...
Tumbleweed36 RAM and Power Supply Support 0 07-09-2006 04:41 PM

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is on
Smilies are on
[IMG] code is on
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Post a Question


» Site Navigation
 > FAQ
  > 10.0.0.2
Powered by vBadvanced CMPS v3.2.3


All times are GMT -7. The time now is 09:59 PM.


Powered by vBulletin® Version 3.8.8
Copyright ©2000 - 2020, vBulletin Solutions, Inc.
vBulletin Security provided by vBSecurity v2.2.2 (Pro) - vBulletin Mods & Addons Copyright © 2020 DragonByte Technologies Ltd.
User Alert System provided by Advanced User Tagging v3.1.0 (Pro) - vBulletin Mods & Addons Copyright © 2020 DragonByte Technologies Ltd.
Copyright 2001 - 2018, Tech Support Forum

Windows 10 - Windows 7 - Windows XP - Windows Vista - Trojan Removal - Spyware Removal - Virus Removal - Networking - Security - Top Web Hosts