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This is a discussion on Nokia Lumia 710 within the Windows Mobile forums, part of the Tech Support Forum category. My lumia 710 has a weird problem, when i connect it and I shut it down it does not start


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Old 08-31-2014, 10:02 PM   #1
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My lumia 710 has a weird problem, when i connect it and I shut it down it does not start up again when I turn it on. Even though it vibrates it does not show the screen and does not charge.
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Old 09-01-2014, 10:16 AM   #2
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Does it ever turn back on? Or is it stuck in sleep mode?

How old is the phone?
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Old 09-01-2014, 01:39 PM   #3
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The phone si aprox 5 years I think and it does not turn back on, it vibrates and it stays dark. The only way to get it on again is to take the battery out and disconnect it. How do I know it is in sleep mode?
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Old 09-01-2014, 02:30 PM   #4
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Can you remove the battery to completely shut off the device?
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Old 09-01-2014, 02:35 PM   #5
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When i remove the battery and I disconnect it, the phone shuts off completely
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Old 09-01-2014, 03:02 PM   #6
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Leave it unplugged for a day then see if you can reboot.
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Old 09-01-2014, 03:06 PM   #7
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When my battery run out I connected it but as it was crazy and did not restart when connected the battery did not charge and the phone did not reboot
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Old 09-01-2014, 03:12 PM   #8
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Also, as it does not reboot when connected when I tried to restore it from a backup it did not work for it did not restart the phone so I am stuck in this state
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Old 09-01-2014, 04:24 PM   #9
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Has the phone ever been damaged?
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Old 09-01-2014, 04:52 PM   #10
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No but for some reason this happens. I have to clarify, the phone has barely 2 years not 5.
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Old 09-01-2014, 05:06 PM   #11
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Also, when I try to restore from another point it gives me the 801812C1 error
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Old 09-01-2014, 06:09 PM   #12
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You should contact Nokia or your carrier on this issue as it sounds like the phone has failed with hardware.
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