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White Horizontal Lines on Oneplus 2

This is a discussion on White Horizontal Lines on Oneplus 2 within the Android OS forums, part of the Tech Support Forum category. Device: Oneplus 2 OS: Oxygen OS 3.6.1 (Android Based) Company: Oneplus Case: Spigen Rugged Armor for Oneplus 2 Issue: Noticed


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Old 07-09-2018, 06:12 AM   #1
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Join Date: Dec 2016
Location: Illinois
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OS: Windows 10 Pro 64-bit


Device: Oneplus 2
OS: Oxygen OS 3.6.1 (Android Based)
Company: Oneplus
Case: Spigen Rugged Armor for Oneplus 2
Issue: Noticed Two Moderately Thin, Translucent, Tinted Lines on upper and middle parts of the Phone Display (not visible in screenshots) after picking up the phone off the table. No drop or anything of the sort.
Details: Lines are Translucent, Horizontal, Perfectly straight, about 1/5 cm thick, slightly brighter at the Left and Right screen edges, not visible in screenshots, located one near the top and one in middle of the screen, white (previously gray/black).
Extra Info: Have had some trouble not too long agowith corner drops that had created a cluster of dead/stuck pixels on the display that slowly resolved itself with time.

Any help is appreciated. I have tried a system cache wipe so far as well as a dead pixel fixer app. The phone was factory reset the day before this happened.
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Old 07-09-2018, 07:14 AM   #2
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If you're seeing lines horizontal/vertical, high chances that the Display (not digitizer) has failed causing these lines. A very thin line may not actually affect the display, however they would reduce the accuracy of the "touch"

These types of issues usually occur if the phone has been dropped or received a strong jolt, there might be no user method to fix it if the issue is indeed caused due to hardware, it might lead to a display replacement.

Restart the phone, boot into the recovery mode, if you see the lines there as well, most likely you have a hardware issue.
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