Go Back   Tech Support Forum > Smart Devices > Android OS

User Tag List


This is a discussion on VoiP within the Android OS forums, part of the Tech Support Forum category. I have a Samsung Galaxy Fame mobile phone and for years have used the the Android App to make cheap

Closed Thread
Thread Tools Search this Thread
Old 11-09-2018, 02:19 PM   #1
Registered Member
Join Date: Jan 2006
Location: Normanton, United Kingdom
Posts: 118
OS: Windows 10 Professional

I have a Samsung Galaxy Fame mobile phone and for years have used the the Android App to make cheap telephone calls through the Keep Calling (VoiP) company based in Atlanta, USA.

I recently upgraded my Internet service to the much faster Fibre but can no longer connect to Keep Calling using the same phone and app via the new router in my house. When I try to log into Keep calling I briefly see the message offline, followed by connecting and there it ends. The connecting message stay forever and I never log in.

The strange thing is that using the same phone, I can easily log in through other wifi routers. I see the message offline, followed by connecting and literally within a few seconds online and can make calls. I can do this with public wifi hotspots that offers a connection one third the speed of the one in my house!

I wondered if any Android users who are also Keep Calling customers have experience anything similar and found a solution. I reckon there is something in the router stopping the connection. Any help would be appreciated.

Thanks in advance.
wersi is offline  
Sponsored Links
Old 11-10-2018, 01:31 PM   #2
Microsoft MVP
Microsoft Team Moderator
Articles Team Manager
Hardware Team Moderator
Masterchiefxx17's Avatar

Microsoft Most Valuable Professional
Join Date: Feb 2010
Location: Wisconsin, USA
Posts: 39,479
OS: Windows 10 Professional 64bit

My System

I would recommend contacting your Internet Service Provider to see if they could assist on what may be blocking the connection to Keep Calling.
Masterchiefxx17 is offline  
Closed Thread

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Similar Threads
Thread Thread Starter Forum Replies Last Post
VoIP solutions Canada
Hi, I am trying to find someone who is offering VoIP solutions in Toronto, Canada. I have medium sized business here in Toronto. We are currently using traditional landlines. We have decided that we should move to VoIP as soon as possible. So we are in search of a service provider for that. Can...
MichaelAJohn Networking Support 0 07-19-2017 11:29 PM
2 Routers on the same network. One For Data One For VOIP
Hello, I am fairly new to this forum and seeking for help with the on going set I am facing with switching PSTN (tradtional phones) to VOIP system at my Cab Company. Current Connection: I have Time Warner Business Class as ISP Modem Ubee Connected to Linksys RV016 Router (all configured I...
dsavija2 Networking Support 23 05-09-2013 07:03 AM
VOIP QoS and editing auto attendants
We have a few voip phones, with the voip server in the building. The hard phones have been trouble, with dropouts and occasional bad quality phone calls. The sip provider is absolutely hopeless. The modem router is a DG834Gv5 with fw V1.6.00.33. There is no option in the router interface to edit...
MrRyannnnnnnn Networking Support 1 02-19-2013 08:16 AM
Help with VOIP router and Wireless Router Configuration
Hey fellas? I'm trying to set up a voip router at work but I'm currently stuck. Hope someone can help me out with this. This is what I have. 1. A wireless dlink router - DIR-655. 2. A poe switch - DES-1008P. 3. A VOIP router - DVX-7090. 4. A few ip phones. 5. A few ip cameras. This is...
manizzi Protocols and Routing 0 02-04-2011 01:49 AM

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is on
Smilies are on
[IMG] code is on
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

Post a Question

» Site Navigation
 > FAQ
Powered by vBadvanced CMPS v3.2.3

All times are GMT -7. The time now is 04:33 AM.

Powered by vBulletin® Version 3.8.8
Copyright ©2000 - 2020, vBulletin Solutions, Inc.
vBulletin Security provided by vBSecurity v2.2.2 (Pro) - vBulletin Mods & Addons Copyright © 2020 DragonByte Technologies Ltd.
User Alert System provided by Advanced User Tagging v3.1.0 (Pro) - vBulletin Mods & Addons Copyright © 2020 DragonByte Technologies Ltd.
Copyright 2001 - 2018, Tech Support Forum

Windows 10 - Windows 7 - Windows XP - Windows Vista - Trojan Removal - Spyware Removal - Virus Removal - Networking - Security - Top Web Hosts