Go Back   Tech Support Forum > Smart Devices > Android OS

User Tag List

Boot loop

This is a discussion on Boot loop within the Android OS forums, part of the Tech Support Forum category. Got a Blu 5.0C HD that's currently stuck in a boot loop. I've tried soft & hard resets(about a dozen


Closed Thread
 
Thread Tools Search this Thread
Old 07-16-2018, 03:11 PM   #1
Registered Member
 
Join Date: Mar 2015
Location: Central Ohio
Posts: 104
OS: LinuxMint 19.2X Teresa/BionicPuppy



Got a Blu 5.0C HD that's currently stuck in a boot loop. I've tried soft & hard resets(about a dozen x's) and accomplished nothing. Once, it did get past boot loop and then all I got was "Unfortunately, the process, android process, acore has stopped" and "OOBE isn't responding". Have to remove battery to shut down phone. Been around the "net", but mostly, it says to hard reset. Right now, phones tethered to comp and won't even turn on. Sure would like to get this phone working properly again, so if you know this phone and/or are experienced with problems such as this phone possesses, I'd love to hear how you resolved the issue. Much appreciated!!

Rick
69Rixter is offline  
Sponsored Links
Advertisement
 
Old 07-16-2018, 11:21 PM   #2
Moderator
Windows Tech Team
Hardware Tech Team
 
Join Date: Aug 2008
Location: INDIA
Posts: 2,976
OS: Windows 10 | CentOS | Manjaro



The bootloop is due to the failure of the OS to boot, at this time, you need to use some utility and 'flash' a new ROM onto the device. I'd recommend searching for the latest ROM for your particular device model and flash it, This will wipe everything on the device, so ensure all your information is transferred to the SD card

Search for a tool called the SP Flash tool for Blu phones, download the latest Manufacturer signed ROM and you should be able to revive it.

IMO it's good to install a custom recovery (CWM/TWRP) etc on Android phones just to workaround such issues..
__________________


tristar is offline  
Old 07-17-2018, 11:36 AM   #3
Registered Member
 
Join Date: Mar 2015
Location: Central Ohio
Posts: 104
OS: LinuxMint 19.2X Teresa/BionicPuppy



RE: tristar

Appreciate your response.

I did finally get into the O.S. and discovered this phone has a 'custom" O.S. installed and that leads me to suspect it and possibly/probably be where all the problems are generated. Now, I have 2 problems to solve. As you stated, finding the latest and the correct upgraded O.S for this phone and then, being able to install it. I've had a multitude of trouble getting into/opening this phone up. Oh, and if you should know of a good site to get the "proper"O.S./firmware for this phone, could you provide that link? TNX!!
69Rixter is offline  
Sponsored Links
Advertisement
 
Old 07-17-2018, 11:46 PM   #4
Moderator
Windows Tech Team
Hardware Tech Team
 
Join Date: Aug 2008
Location: INDIA
Posts: 2,976
OS: Windows 10 | CentOS | Manjaro



I'm not sure if I can provide a link here for that, but try XDA.. You will find all related tools there...

I prefer Custom ROMs to stock bloated ROMS, chances are that there is a new update for the custom ROM that is installed on your phone, upgrading it clearing the cache should make it work like a charm. Go to Settings and About and look up the name of the ROM, search for it in XDA for your exact model and follow instructions to update it.
__________________


tristar is offline  
Old 07-18-2018, 07:51 PM   #5
Registered Member
 
Join Date: Mar 2015
Location: Central Ohio
Posts: 104
OS: LinuxMint 19.2X Teresa/BionicPuppy



RE: tristar

Thanx for responding. OK, you mentioned custom ROM's. Should there be some that I need to be aware of. Yes, I too bristle at all the bloatware on the phones O.S., but I'm not at all familiar with custom ROM's and therefore quite leery of getting something that would brick the phone. Right now the phone is running BLU_D535U_V03_GENERIC, which to my understanding is a custom ROM(???) I've located this: https://www..bluproducts.com/android-...te/studio-c-hd. Would this update be compatible with this phone? [Blu Studio 5.0C HD]
69Rixter is offline  
Old 07-18-2018, 11:03 PM   #6
Moderator
Windows Tech Team
Hardware Tech Team
 
Join Date: Aug 2008
Location: INDIA
Posts: 2,976
OS: Windows 10 | CentOS | Manjaro



Follow these instructions to the T, it should revive your phone, although your data may get deleted, so backup if you can:

https://www.getdroidtips.com/stock-r...534u-firmware/
__________________


tristar is offline  
Old 07-19-2018, 09:31 AM   #7
Registered Member
 
Join Date: Mar 2015
Location: Central Ohio
Posts: 104
OS: LinuxMint 19.2X Teresa/BionicPuppy



RE: tristar

Absolutely...the link appears to be what I am seeking. Now, I've got to re-read and understand what it is I'm attempting. This will be the first time I've flashed a phone and it's imperative I know what I'm doing. One more question: I have found this:
https://www.https://bluproducts.com/an...dates/...Since it's directly from Blu and it lists this phone, should this update be what I'd want?

Keep Pushin' On
69Rixter is offline  
Old 07-20-2018, 12:38 AM   #8
Moderator
Windows Tech Team
Hardware Tech Team
 
Join Date: Aug 2008
Location: INDIA
Posts: 2,976
OS: Windows 10 | CentOS | Manjaro



I'm sorry, the link you posted is incorrect, please copy and paste the complete/correct link and type in the next line..

If you directly download from the BLU website, you might not need to follow the instructions in the link I provided, since the manufacturer would have a built in flasher bundled with the ROM..

Safer to go with the BLU website, since you mentioned Custom ROM in your post, I gave the link, although based on the ROM name that you've posted, that looks like a Stock ROM and NOT custom, so please download and flash from the BLU website, not from the link I provided you...
__________________


tristar is offline  
Old 07-20-2018, 01:07 PM   #9
Registered Member
 
Join Date: Mar 2015
Location: Central Ohio
Posts: 104
OS: LinuxMint 19.2X Teresa/BionicPuppy



RE: tristar

Sorry 'bout that link; here it is: BLU Products | Android Software Updates. As you'll note, it does show this phone (Blu Studio 5.0C HD) as a recipient of Marshmallow. However, I was reading somewhere, you cannot 'jump" from one O.S. to another; that it must update in 'order"...i.e. you cannot go from K to M; you must go from K to L to M. Is this correct?
69Rixter is offline  
Old 07-22-2018, 10:53 PM   #10
Moderator
Windows Tech Team
Hardware Tech Team
 
Join Date: Aug 2008
Location: INDIA
Posts: 2,976
OS: Windows 10 | CentOS | Manjaro



There is no hard and fast rule that you have to perform intermediate updates, at least I've never seen them in any of the flashes I've done thus far (I've done quite a lot).

Specifically with stock ROMs, you have no worries, unless there is a hardware issue on your phone, you should be able to upgrade directly to MM without issues..
__________________


tristar is offline  
Old 09-07-2018, 10:26 AM   #11
Registered Member
 
Join Date: Mar 2015
Location: Central Ohio
Posts: 104
OS: LinuxMint 19.2X Teresa/BionicPuppy



RE: EVERYONE

Appreciate all your responses. Now I must end this thread as I no longer have this phone. It decided it wanted to be with it's brethren and took a nose dive into the toilet. May it R.I.P.

THANX ALL
69Rixter is offline  
Closed Thread

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Similar Threads
Thread Thread Starter Forum Replies Last Post
W7 Pro stuck in boot loop after Windows updates
Hi guys I did a bunch of Windows updates at the weekend and the drive (D:) has been stuck in boot loop ever since. Can't find my original Win discs etc so I created an ISO on USB. The PC sees it on boot and I can attempt a repair but it achieves nothing. It also doesn't see any previous...
ns03uk BSOD, App Crashes And Hangs 0 03-22-2018 02:21 PM
Please help! cant use programs you requested
I seem to have a virus or spyware on my windows 8 PC. when i go to login the input box starts putting in [[[[[[[[[[[[[....0/.....[[[[ over and over. all i could do is login to guest because of no password. I cant browse windows or any folder as the folder changes rapidly to random folders. cant...
dmath1n Inactive Malware Help Topics 4 03-26-2015 05:53 AM
Win 7 Boot Loop
After running a "repair app", which has usually been successful, I ended up with a PC that wouldn't boot in "normal" mode. After running recover disks a few times, it also wouldn't boot to " safe" mode either. It eventually would respond with an error screen that basically said that after several...
beerexpert Windows 7 , Windows Vista Support 1 02-24-2015 04:46 PM
iphone 4 iOS 6.1 stuck in boot loop
Ok so here is what happened: I jailbroke my iphone 4 iOS 6.1, then reloaded the springboard. The phone was then stuck in an infinite boot loop, constantly rebooting and not progressing past the Apple logo. My computer and itunes were both able to recognize the phone, so I chose to restore the...
idrisMSF Apple iOS 1 02-14-2013 10:50 AM
Slow Startup
Hi, While having a trawl through my system this morning (raining, nothing else appealing to do) I discovered the situation depicted in the attached snip. I assume that this means that all the items listed in Start Menu/Programs will start when I start my system? Could explain why it's best to...
Crossy Windows 7 , Windows Vista Support 106 03-27-2012 03:37 PM

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is on
Smilies are on
[IMG] code is on
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Post a Question


» Site Navigation
 > FAQ
  > 10.0.0.2
Powered by vBadvanced CMPS v3.2.3


All times are GMT -7. The time now is 02:51 PM.


Powered by vBulletin® Version 3.8.8
Copyright ©2000 - 2020, vBulletin Solutions, Inc.
vBulletin Security provided by vBSecurity v2.2.2 (Pro) - vBulletin Mods & Addons Copyright © 2020 DragonByte Technologies Ltd.
User Alert System provided by Advanced User Tagging v3.1.0 (Pro) - vBulletin Mods & Addons Copyright © 2020 DragonByte Technologies Ltd.
Copyright 2001 - 2018, Tech Support Forum

Windows 10 - Windows 7 - Windows XP - Windows Vista - Trojan Removal - Spyware Removal - Virus Removal - Networking - Security - Top Web Hosts