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Dell AiO Drops Wireless Connectivity Randomly

This is a discussion on Dell AiO Drops Wireless Connectivity Randomly within the Networking Support forums, part of the Tech Support Forum category. Dell Vostro 330 AiO Core i3 2.53GHz 3GB RAM Wireless nic: Dell Wireless 1502 802.11 b/g/n; For about the last


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Old 09-10-2014, 09:09 AM   #1
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Dell Vostro 330 AiO
Core i3 2.53GHz
3GB RAM
Wireless nic: Dell Wireless 1502 802.11 b/g/n;

For about the last 2 weeks, I've been dealing with an issue where my AiO drops WiFi connectivity randomly. At this point i have to manually reconnect/associate with the router. I receive two errors in my log:

Event ID 11002
Wireless network association failed.

Network Adapter: Dell Wireless 1502 802.11b/g/n
Interface GUID: {00a5676e-0755-4823-9d54-cd31a3cf493e}
Local MAC Address: 38:59:F9:02:25:60
Network SSID: E1QE5
BSS Type: Infrastructure
Failure Reason: The driver disconnected while associating.
Dot11 Status Code: 2

===============

Event ID 8002
WLAN AutoConfig service failed to connect to a wireless network.

Network Adapter: Dell Wireless 1502 802.11b/g/n
Interface GUID: {00a5676e-0755-4823-9d54-cd31a3cf493e}
Connection Mode: Automatic connection with a profile
Profile Name: E1QE5
SSID: E1QE5
BSS Type: Infrastructure
Failure Reason:The driver disconnected while associating.

===============

So far this is what i've done to troubleshoot.
1) Updated the driver
2) Unchecked the option in device manager to allow the computer to turn this device off to save power
3) Within power options, i've set wireless adapter settings >> power saving settings >> setting: maximum.
3) Configured a static address on this PC
4) Re-configured wireless security which was previously WEP encryption to WPA2 personal AES.
5) Rebooted the router.
I've done everything short of running a cable to this PC. The funny thing is there is an identical PC 3 feet away which is not experiencing any of these issues.

Any help would be much appreciated. Thanks in advance.
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Old 09-11-2014, 10:46 AM   #2
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Hi there,

Can you please provide us with a Xirrus snip capture? Please follow the guidelines here:
https://www.techsupportforum.com/foru...es-573737.html
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