Go Back   Tech Support Forum > The IT Pro > Certification & Career

User Tag List

Making my mark

This is a discussion on Making my mark within the Certification & Career forums, part of the Tech Support Forum category. Folks, I've recently taken a position where I feel I'm in a little over my head. I've transitioned from the

Closed Thread
Thread Tools Search this Thread
Old 05-08-2014, 07:34 PM   #1
Registered Member
Join Date: May 2014
Posts: 1
OS: OSX 10.9


I've recently taken a position where I feel I'm in a little over my head. I've transitioned from the head of a retail computer store's service department to head the IT department at a small company.

Without a degree, and just a hardware certification beneath me, I feel like I'm a little behind in my tech knowledge. My colleagues are all software developers and testers. Often their questions and conversations sound like a different language. I'd like to ask your advice on rising to these challenges and really shining in my new role.

I'm prepared to learn anything and everything necessary. As it stands, I've already learned quite a bit in order to deal with the position. However, I still feel I have a lot of catching up to do. I find myself nodding along to talk of ARPtables, rsyncing, cronjobs, and other foreign concepts. I struggle to do things for hours that my colleagues can do in minutes.

So my questions for you can be expressed thusly:
- In all your expertise, what can you suggest to really shine in this position? What should I be focusing on in my learning? How should I be positioning myself within the company?
- Assuming I can bring myself up to speed and become the company's go-to guy as they would like, what's the next step? What should I be focusing on to improve my resume and make the next jump even bigger? What kind of experience and projects should I be chasing?

I appreciate any answers that can point me in the right direction.

subversio is offline  
Sponsored Links
Old 05-09-2014, 02:05 AM   #2
Join Date: Apr 2007
Posts: 16,762
OS: Windows 7

My System

If you actually do programming then a degree in IT might help but in all honesty all I can say is read, read and do more reading.
Microsoft Certified Professional
compTIA Certified Professional
greenbrucelee is offline  
Old 05-09-2014, 08:50 PM   #3
Moderator, IT Pro Team
Certification and Career Expert
BosonMichael's Avatar
Join Date: Nov 2011
Location: near Nashville, TN
Posts: 1,048
OS: Windows 7, and I won't be upgrading to Windows 10!

My System

Originally Posted by greenbrucelee View Post
If you actually do programming then a degree in IT might help but in all honesty all I can say is read, read and do more reading.
Yep, what he said. If you want to know about something, learn it by reading about it. Then... put it to practical application by doing it or seeing it in action.

Know what your best friend is? This site: link

Seriously, it is. I use it every single day to find new stuff, and I'm not exaggerating. Need to know about ARP tables? Go there. rsync? It's there too. cron jobs? Yep, that site can point you to the answers you seek.

Right now, I would recommend that you just set your focus on gaining experience where you're at. When it seems that you've mastered everything that they've got for you there, and there's no room for you to advance internally, then perhaps it's time to move on to something bigger. I'm not a big fan of chasing "the next big thing". My advice is to pursue the things that interest you... simple as that. :)

Real-world experience will improve your resume naturally. Certify on what you have experience doing (not on what you want to get experience doing). Certifications look great on a resume... IF you have relevant experience to back up the certs. Otherwise, you look like a "paper chaser"... someone who certifies to get a bunch of letters behind his or her name, but doesn't really understand the technology from a practical point of view. A combination of certifications AND experience looks spectacular.

Hope this helps. :)
BosonMichael / Senior Content Developer, Boson Software
CISSP, CEH, CCNP, CCDP, CCNA Security, CCNA Voice, MCSE+I, MCSE: Security, MCSE: Messaging, MCDST, MCDBA, MCTS, OCP, CNE, SCSA, Security+, Linux+, Server+, Network+, A+
Served proudly, US Army, 98C Intelligence Analyst, '89-'92
BosonMichael is offline  
Closed Thread

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Similar Threads
Thread Thread Starter Forum Replies Last Post
HD Making making loud click sound
Hi everyone Been having this problem with my 1TB Samsung Spinpoint f3 hard drive. Every now and then when the drive is being accessed it will make this loud click sound. Noticed it first while playing Rage and it has to load all the textures as you drive around. The HD could often be heard...
PBucko Hard Drive Support 7 01-02-2014 03:00 AM
[How To] Making a Start menu in two easy steps
Well fumbling around with stuff, I found a way to have a half normal start menu you can make without having to buy start8 or using 3rd party programs. Step 1: Making Hidden files visible First Open up Windows Explorer, https://i1097.photobucket.com/albums/g353/linktopower/Capture-1.jpg ...
linktopower Windows 8, 8.1 Support 1 11-05-2012 05:25 PM
yellow mark in device manager
Hi, next to network adaptors there are yellow marks in my device manager...as follows.\ ??(yellow mark) Other devices ??? (yellow mark) Unknown device ??? (Yellow mark) Unknown device Why it shows like that? Do I need to install any drivers??? it is xp professional
comonforall Networking Support 1 02-18-2011 05:14 AM
Laptop fan making noise
I have a Toshiba Qosmio X505-Q865. One of the fans on the laptop started making excessive noise about two weeks ago. When the laptop is starting up it makes a loud reving sound, and even when the laptop is setting idle it makes more noise than it should. Before the problem started the laptop was...
prodigy40 Laptop Support 0 01-14-2011 05:36 AM

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is on
Smilies are on
[IMG] code is on
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

Post a Question

» Site Navigation
 > FAQ
Powered by vBadvanced CMPS v3.2.3

All times are GMT -7. The time now is 03:12 PM.

Powered by vBulletin® Version 3.8.8
Copyright ©2000 - 2020, vBulletin Solutions, Inc.
vBulletin Security provided by vBSecurity v2.2.2 (Pro) - vBulletin Mods & Addons Copyright © 2020 DragonByte Technologies Ltd.
User Alert System provided by Advanced User Tagging v3.1.0 (Pro) - vBulletin Mods & Addons Copyright © 2020 DragonByte Technologies Ltd.
Copyright 2001 - 2018, Tech Support Forum

Windows 10 - Windows 7 - Windows XP - Windows Vista - Trojan Removal - Spyware Removal - Virus Removal - Networking - Security - Top Web Hosts